Role overview The IT Officer is responsible for ensuring that all information technology systems and infrastructure within the school function reliably, securely, and effectively on a day-to-day basis. This is a hands-on operational role, central to the smooth running of teaching, learning, and school operations in a newly opened environment. 

As a startup school, the role combines direct technical support with coordination and liaison across the wider SEK network and external providers. The IT Officer will be the  sole onsite IT professional , working closely with school leadership, teaching staff, and regional IT expertise. 

Key responsibilities

Core IT operations and support

Ensure the  reliable functioning and maintenance of all IT infrastructure , including networks, WiFi, servers, interactive whiteboards, printers, and shared devices

Configure, manage, and support  staff laptops (Windows environment) and ensure students’ devices are able to connect securely and effectively to school systems

Act as the  first point of contact for all hardware and software issues reported by staff, providing timely troubleshooting and resolution

Provide  inclassroom and lessontime support when technology issues arise

Support the use of  schoolprovided iPads for younger students and connectivity for BYOD environments in upper years

Manage educational platforms, including user support and data administration.

Platforms, systems, and access

Set up, administer, and maintain  Microsoft 365accounts, permissions, and access protocols

Support the technical setup of core school platforms, including:

learning management systems (LMS)

student information systems (MIS/SIS)

assessment platforms

safeguarding, filtering, and contentcontrol tools

Ensure that all staff and students have  appropriate access levels , configurations, and protections in place

Safeguarding, security, and compliance (technical aspects)

Implement and maintain all  technical aspects of online safeguarding , including filtering, monitoring, and access controls

Support the school in meeting  cybersecurity, data protection, and filemanagement expectations , in alignment with SEK group standards

Enforce password, access, and deviceuse protocols as defined by school and group policy

Collaboration and coordination

Work closely with the  school’s academic and leadership teams , particularly where technology intersects with teaching and learning

Liaise with the  SEK regional IT lead and the IT officer at the sister school, adopting shared systems, practices, and configurations

Escalate complex issues appropriately and coordinate technical resolutions, repairs, and replacements when required

Collaborate with project, operations, or external providers as needed to ensure continuity of service

Preopening and startup phase

Be in post by  May 2026to support the school’s preopening phase

Support the preparation, configuration, and testing of IT systems ahead of opening,  building on the established model of the sister school

Assist with testing, piloting, and validating systems before students and staff are fully on site

Contribute to the creation and maintenance of  clear internal procedures and documentation for IT systems and support

Experience, skills, and attributes

Strong practical experience in  IT support, systems administration, or technical operations (school experience desirable but not essential)

Confidence working in a  mixeddevice environment (Windows, iPads, BYOD)

Experience administering user accounts, permissions, and access within a  Microsoftbased environment

Strong problemsolving skills and a calm, solutionsfocused approach under pressure

Able to communicate clearly and effectively with nontechnical colleagues

Comfortable working independently while collaborating within a wider network

Highly organised, adaptable, and comfortable operating in a  developing, startup environment

Nativelevel or very strong proficiency in English is essential

Ability to communicate in Arabic is a significant advantage

Why join us?

A rare opportunity to build and stabilise IT systems from the ground up in a new international school

Work within a supportive SEK network with access to shared expertise and established models

A handson role with real impact on daily school life and teaching quality

An exceptional working environment in a purposedesigned school within a unique community

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