...LANs, WANs, and network segments
• Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed
• Perform routine and scheduled audits of all systems, including backups
Requirements• Bachelor’s degree...
...diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
• Lead desktop and helpdesk...