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- ...platforms in accordance with departmental SOPs. Identify guest needs, preferences, and travel patterns to recommend suitable room types, packages, and offers. Accurately enter and update guest details, payment methods, preferences, and special requests in the...
- ...division, the financial goals of the department, the LQA, TrustYou and Forbes targets on a daily basis · Balance the screen (room types) for next day · Maintain amicable and co-operative working relations with all other departments · To be responsible for...