Operations Shift Manager, Amazon Logistics

Job ID: 3146059 | Amazon Commercial Services Pty Ltd

Here at Amazon we are currently seeking experienced Operations Shift Managers to join the business and play a critical role in leading our team of associates within our Delivery Station in Eastern Creek.

Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance? As an Operations Shift Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

The shift pattern for this opportunity is: SUNDAY - WEDNESDAY 09:00-19:00.

Key job responsibilities

Leading and developing a team of Amazon associates
Lead by example and with empathy
Maintaining Health and Safety standards, while promoting a Health and Safety culture on-site.
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
Proactively identifying and leading process improvement initiatives and Lean tools
You'll need to push, pull, squat, bend, and reach varying weights.

A day in the life

You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

Basic Qualifications

1+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
Authorized to work in Australia without sponsorship.

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Acknowledgement of country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Equity, Diversity, and Inclusion

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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