Royal Service and Reservations Agent
Full-time
FAIRMONT
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
We are seeking a dedicated and professional Royal Service and Reservations Agent to join our prestigious team in Riyadh, Saudi Arabia. As the first point of contact for our esteemed guests, you will play a crucial role in delivering exceptional service and creating unforgettable experiences.
- Handle incoming calls, emails, and in-person inquiries with the utmost professionalism and courtesy
- Manage reservations for accommodations, dining, and special events, ensuring accuracy and attention to detail
- Provide comprehensive information about our facilities, services, and local attractions
- Anticipate guest needs and proactively offer personalized recommendations and solutions
- Collaborate with various departments to fulfill guest requests and resolve any issues promptly
- Maintain up-to-date knowledge of property offerings, promotions, and local events
- Uphold the highest standards of customer service excellence at all times
Qualifications
- Excellent verbal and written communication skills, with a friendly and empathetic demeanor
- Proficiency in reservation management systems and general computer skills
- Strong problem-solving abilities and attention to detail
- Demonstrated ability to multi-task and remain calm under pressure
- Cultural sensitivity and awareness, with a customer-focused mindset
- Fluency in English required;
- In-depth knowledge of luxury hospitality standards and practices
- Familiarity with Saudi Arabian culture and customs
- Flexibility to work various shifts, as required
Additional Information
Prior experience working with Opera or a related system is an asset
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Royal Service and Reservations Agent in Riyadh vacancy
- ...experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures... ...are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional...
- We are searching for our client, a global Hotels company, a Reservation Agent to join their business in Saudi Arabia. Position Title: Reservation... ...efficiently and accurately, providing excellent customer service, and supporting the reservations team in achieving...
- ...Job Req Number: 95673 Time Type: Full Time Position: Customer Service Agent Location: Saudi Arabia, Riyadh Role Summary: As Customer Service Agent you will be responsible for maintaining outstanding Customer Service standards through operational excellence...
- ...POSITION SUMMARY Process all reservation requests, changes, and cancellations received... ...Answer questions about property facilities/services and room accommodations. Follow sales... ...complimentary rooms, employee discounts, travel agent inspection rates, and wholesale...
- ...brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and... ...arrivals Maintain comprehensive knowledge of standard reservation procedures Maintain exemplary department standards of behavior...
- POSITION SUMMARY Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory...
- ...Company Description Fairmont Ramla Riyadh is a luxury hospitality destination offering premium serviced residences, exceptional dining experiences, and world-class guest services. As part of the renowned Fairmont brand, the property is committed to excellence and...
- To drive sustainable portfolio growth by activating, acquiring, and converting eligible micro-business customers into financed clients, while maintaining underwriting discipline, regulatory compliance, and strong customer relationships. Key Responsibilities 1. Lead...
- OTA and Online Reservations Supervisor Region: Jeddah This field is required. Upload Pictures (up to 8) (Please limit image files to maximize size of 100K bytes each.) Take Picture Open Gallery Email Address: Email Privacy: (Please indicate whether the email specified...
- Looking For Experienced Sales Agents In Coatings & Paints Region: Dammam We are looking for experienced Field Sales Representatives in the paint industry. Requirements: Experience in Nitrocellulose (NC) paints, coatings, or waterproofing materials Strong connections...
- Service Engineer More Than 2 Years’ Experience at Dammam Face To Face Interview Only Region: Dammam (Dammam) Service Engineer to 2+ years Perform installation, maintenance, troubleshooting, and repair of equipment while providing technical support to customers. 2500...
- Agent Marketing Representative (Logistics) Region: Riyadh (JEEDAH) We are looking for a motivated marketing representative to join our logistics team, specializing in dyna (We are looking for an excellent agents in Jeddah, Dammam, and Riyadh)
- Job Opportunity: Travel Ticketing and Reservation Officer Region: Buraidah We are seeking an experienced Travel Ticketing and Reservation Officer. We are looking for Pakistani or Bengali nationals, with a strong preference for Bengali candidates. As we serve a diverse...
- ...Description We Are Hiring: Shared Services Manager Location: Riyadh, Saudi Arabia Key Responsibilities: Lead and manage Shared Services functions, including Procurement, Warehousing, Transportation, Accommodation, Maintenance, Technical Support, and IT....
- ...Description Hard & Soft Services Supervisor Location: Saudi Arabia Experience: Relevant experience in Facility Management / Hard & Soft Services Key Responsibilities: Supervise hard & soft FM operations Manage teams and daily site activities Ensure...
- ...Job description: - Customer service -Communicating with customers - Problem solving - Measuring customer satisfaction Requirements: ~ Diploma qualification or higher Language requirements: ~ English-good Employment type: ~...
- ...Geospatial Customer Service Manager Salary: Competitive Grade: GG12 Location: Riyadh, Saudi Arabia JOB PURPOSE BAE... ...support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi...
- ...system - Maintaining a high level of customer satisfaction and adhering to company policies Requirements: Previous customer service experience, preferably in real estate or property management Ability to negotiate and persuade Employment type: ~...
- ...and complaints in a courteous and professional manner - Providing technical support and accurate information about products and services - Understanding customers’ needs and working to solve their problems effectively and quickly - Follow up on orders and ensure...
$675 - $1125 per month
...others. And about our rules-based, co-investment venture capital fund with $540M+ AUM across four funds, Endeavor Catalyst . Service Overview: Endeavor Saudi Arabia is seeking a versatile Graphic Designer service provider with a modern, innovative approach to...- ...Job Title: Sales Funnel Lead - Financial Services - Contract Location: Riyadh, KSA Employment type: Contract, 6-12 months Environment: Professional Services Environment **About the Role** Join RiskPod as a Sales Funnel Lead and take charge of designing, operationalizing...
- Service Crews Required For a Leading Chain of Restaurants in Jeddah Region: Jeddah We are looking for Bangladeshi service crew workers Must have valid iqama Salary 1800 for 08 hours plus OT Candidate must willing to work long hours and no transfer of sponsorship
- ...Job Title: Customer Retention Specialist - Financial Services - Contract Location: Riyadh, KSA Employment type: Contract, 6 to 12 months Environment: Banking Environment **About the Role** Join RiskPod as a Customer Retention Specialist and play a pivotal role...
- ...regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and...
$900 - $1500 per month
...Role Overview: We are seeking a creative, bilingual (Arabic/English) Social Media Associate Service Provider to support our marketing team in managing and expanding our digital presence. The ideal candidate will contribute to the planning, development, and execution...- Trolley Service Technician (MHE / Warehouse Equipment) Region: Riyadh Trolley Service Technician (MHE / Warehouse Equipment), with valid transferable iqama, immediately available. Both male and Female are encourage to Apply. Key Responsibilities: Perform preventive maintenance...
- Automotive Service Advisor Region: Riyadh Urgent Hiring in KSA Automotive Service Advisor (Arab Speaking/ Saudi National) Qualifications and Experience: High School degree or Diploma. 1-3 years’ experience in relevant role. Responsibilities: Customer Interaction...
- Maintenance And Service Technician Region: Riyadh (Saudi Arabia) We are looking for maintenance technician /engineer IN KSA to install, startup and service for CNC sheet metal machines like laser cutting, laser welding, Punching press, Press break, Shearing, roll forming...
- Soft Service Supervisor Region: Dammam (Any) Minimum 5 years of experience. Attractive package will be offered to right candidate Apply only who can join immediately with valid KSA transferable iqama.
- ...information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Royal Service and Reservations Agent. Be the first to apply!
