Team Lead, Network & Voice

Team Lead, Network & Voice

Responsible for guiding a team of network engineers and specialists to design, implement, and maintain a robust and efficient network infrastructure. The role combines technical expertise, managerial, and project management skills to ensure the team's success in delivering high-quality network solutions that meet business needs.

Key Responsibilities

• Fosters a positive team culture, encourages professional growth, and promotes collaboration.
• Collaborates with the team to design and architect network solutions, including LAN, WAN, data centre, and cloud networks.
• Ensures that network designs align with business requirements and industry best practices.
• Provides technical guidance and oversight to team members during the design, configuration, and implementation of network solutions.
• Reviews and approves network designs and configurations.
• Oversees deployment, configuration, and maintenance of network devices, including routers, switches, firewalls, load balancers, and wireless controllers.
• Leads network‑related projects, establishes project plans, allocates resources, and ensures that projects are completed on time and within scope.
• Optimises network performance by analysing traffic patterns, implementing QoS measures, and making configuration adjustments.
• Collaborates with cross‑functional teams, including systems administrators, security teams, application developers, and business stakeholders.
• Communicates effectively to ensure smooth project execution and knowledge sharing.
• Establishes and enforces technical standards, best practices, and governance processes for network engineering.
• Ensures compliance with industry regulations and security policies.
• Fosters skill development, encourages continuous learning, and promotes a culture of innovation.
• Manages relationships with network equipment vendors, service providers, and technology partners.
• Evaluates vendor offerings and negotiates contracts.
• Ensures network solutions meet security requirements by implementing effective security measures, access controls, and monitoring systems.
• Plans network capacity and scalability to accommodate business growth and evolving needs.

Required Skills, Qualifications and Experience

• Solid expertise in networking concepts, protocols, architectures, and services.
• Proficiency in configuring and managing complex network devices such as routers, switches, firewalls, load balancers, and wireless controllers.
• Knowledge of advanced network protocols and technologies such as BGP, OSPF, VLANs, VPNs, QoS, and security protocols.
• Good documentation and communication skills for technical and non‑technical audiences.
• Project management, resource allocation, and budget management abilities.
• Good problem‑solving skills to diagnose and resolve complex network issues.
• Developing people‑management capabilities with a focus on collaboration and fostering innovation.
• Ability to manage and lead technical teams.
• Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field.
• Network Administration certification (Azure, Google, Amazon) preferred.
• Relevant certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), Juniper Networks Certified Associate (JNCIA), Cisco Certified Internetwork Expert (CCIE), Juniper Networks Certified Internet Expert (JNCIE), or equivalent certifications.
• Solid experience in network engineering, including progressive roles in design, implementation, and leadership.
• Solid experience working in a networking environment.
• Solid experience with network security.
• Solid WAN and LAN experience.
• Solid experience in wireless equipment, protocols, standards, and wireless LAN design.
• Solid familiarity with cloud networking (AWS, Azure, etc.) and network automation concepts is a plus.
• Relevant experience leading and managing a networking (or similar) engineering team.

Workplace Type

• On‑site

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.