Strategic Accounts Manager - Oil & Gas

Strategic Account Manager

About Immensa

Immensa is transforming how the world’s largest energy companies address critical spare part challenges. Our solutions help asset-intensive organisations decrease over-stocking, reduce downtime, manage obsolescence, and strengthen supply chain resilience through advanced digital inventory and distributed manufacturing technologies.

We partner with some of the world’s largest Oil & Gas and industrial companies, supporting mission-critical operations where reliability, quality, and trust are essential.

Role Overview

We are seeking a Strategic Account Manager to develop and expand relationships with enterprise customers in the Energy sector.

This role is responsible for driving long-term value creation across key accounts, ensuring customers fully adopt and scale Immensa’s Digital Inventory solutions. You will operate at the intersection of commercial engagement, account strategy, and stakeholder management, helping grow partnerships across multiple sites, business units, and operational teams.

Working closely with Immensa’s commercial, technical, and operational teams, you will ensure Immensa is positioned as a trusted partner supporting critical supply chain and operational challenges.

Key Responsibilities

Strategic Account Leadership

• Own and develop a portfolio of enterprise accounts within Energy and asset-intensive industries
• Build trusted relationships across engineering, operations, supply chain, procurement, and leadership teams
• Manage complex organisational dynamics across large industrial customers

Long-Term Account Growth

• Develop and execute strategic account plans aligned to customer priorities and Immensa’s growth objectives
• Identify and prioritise expansion opportunities across additional sites, business units, and use cases
• Grow Immensa’s share of wallet while protecting long-term customer trust and partnership

Customer Value & Adoption

• Ensure customers fully adopt and maximise the value of their Digital Inventory programmes
• Coordinate with internal technical, operational, and delivery teams to support successful deployments
• Maintain strong visibility into customer priorities, risks, and evolving operational challenges

Executive Engagement & Governance

• Support senior-level discussions, reviews, and planning sessions with customer leadership
• Manage relationships across complex, multi-layered organisations
• Help resolve customer issues and coordinate internal resources when needed

Account Intelligence & Expansion Strategy

• Gather and synthesise account intelligence to identify strategic growth opportunities
• Contribute to prioritisation of expansion opportunities
• Maintain disciplined forecasting and account planning processes

Required Experience & Background

Essential

• 5–10 years’ experience in enterprise account management, strategic sales, or major account roles
• Experience working with large organisations in Oil & Gas or Energy industry
• Proven ability to develop and expand enterprise relationships
• Comfortable navigating complex stakeholder environments
• Strong communication and stakeholder management skills

Highly Desirable

• Experience in Energy industry supply chain, manufacturing, or spare parts
• Familiarity with spare parts management, MRO, asset management, or industrial operations
• Experience supporting multi-site enterprise customers

Skills & Attributes

• Exceptional relationship-building and stakeholder management capabilities
• Strategic thinker able to prioritise long-term growth opportunities
• Strong commercial judgement with a partnership-first mindset
• Structured and disciplined in account planning and forecasting
• Comfortable navigating complex organisational environments
• Patient, resilient, and able to build trust over long enterprise cycles

What Success Looks Like

• Strong trusted relationships established with enterprise customers
• Successful adoption and expansion of Digital Inventory programmes
• Growth of account revenue and share of wallet
• Recognition by customers as a trusted operational partner

Why Join Immensa?

• Work on mission-critical industrial challenges with global industry leaders
• Be part of shaping the future of Digital Inventory and distributed manufacturing
• Operate at the intersection of technology, operations, and industrial transformation
• Join a growing company with global ambition and meaningful impact