ServiceNow ITSM & CSM Developer
Full-time
Snaphunt
Hiring: ServiceNow ITSM & CSM Developer
Location: Riyadh, Saudi Arabia
Employment Type: Full-Time
Experience: 5+ Years
Work Mode: Onsite / Hybrid (as per client requirement)
Job Overview
We are seeking a highly skilled ServiceNow ITSM & CSM Developer to join a dynamic enterprise team in Riyadh. The ideal candidate will have strong hands-on experience in ServiceNow ITSM modules , Customer Service Management (CSM) , and custom development , with the ability to design, configure, and optimize ServiceNow solutions aligned with business needs.
Key Responsibilities
- Design, develop, and customize ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge).
- Implement and enhance Customer Service Management (CSM) workflows, case management, and service portals.
- Develop custom applications, business rules, client scripts, UI policies, Script Includes, and ACLs.
- Configure Service Portal / Employee Center and optimize user experience.
- Build and maintain integrations using REST/SOAP APIs , MID Server, and IntegrationHub.
- Perform unit testing, debugging, performance tuning, and code reviews.
- Collaborate with stakeholders to gather requirements and translate them into scalable ServiceNow solutions.
- Support upgrades, patching, and best-practice alignment with ServiceNow standards.
- Create technical documentation and support knowledge transfer.
Required Skills & Qualifications
- 5+ years of hands-on ServiceNow development experience .
- Strong expertise in ITSM and CSM modules.
- Proficient in JavaScript , Glide APIs, Flow Designer, and IntegrationHub.
- Experience with Service Portal / Employee Center Pro .
- Solid understanding of ServiceNow data model, CMDB, and ACL security.
- Exposure to Agile/Scrum delivery environments.
- Strong problem-solving, communication, and stakeholder management skills.
Preferred Qualifications
- ServiceNow Certifications (CSA, CAD, ITSM, or CSM).
- Experience working with large enterprise or government clients.
- Prior experience in the Middle East region is a plus.
What We Offer
- Opportunity to work on large-scale digital transformation initiatives .
- Competitive compensation package.
- Career growth with exposure to complex ServiceNow implementations.
- Collaborative and high-performance work environment.
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the ServiceNow ITSM & CSM Developer in Riyadh vacancy
- ...We are looking for an experienced ServiceNow ITSM & SPM Developer with 6-8 years of experience including 5 years in ServiceNow development. The role... ...Implementation Specialist certifications (e.g. ITSM ITOM CSM SPM) Strong experience with Flow Designer scripting and...
Duncan & Ross
Riyadh19 days ago - ...JOB SUMMARY We are seeking an experienced ServiceNow Developer to design develop configure and implement solutions on the... ...implementation and enhancement of ServiceNow modules such as ITSM ITOM ITAM HRSD SecOps or CSM. Perform platform upgrades patching and version...
Duncan & Ross
Riyadh1 day ago - ...Job Description: Responsibilities - Assist in designing developing and implementing ServiceNow solutions under the guidance of senior developers - Customize ServiceNow applications using JavaScript HTML CSS and other technologies - Support the integration of...
DXC Technology
Riyadhmore than 2 months ago - ...The ITSM Consultant is responsible for advising designing and implementing IT Service... ...SLAs to measure IT service performance. Develop documentation process maps and operating... ...management skills. Experience with ITSM tools (ServiceNow BMC Remedy Cherwell etc.) Analytical...
Devoteam
Riyadh1 day ago - ...We are seeking a seasoned ServiceNow Solution Architect responsible for defining governing and optimizing the overall platform architecture... ...) Multiple Implementation Specialist certifications (e.g. ITSM ITOM CSM SPM) ITIL v4 certification (advantage) Vertical:...
Duncan & Ross
Riyadh19 days ago - ...Job Description Were hiring an Arabic-speaking ServiceNow Business Process Consultant to support transformation programmes across... ...implementations across multiple modules including ITSM IRM ITOM CSM and SPM Act as the bridge between business and technical...
Linkinghumans
Riyadh1 day ago - ...Gather analyze and document business requirements for ITSM processes using ServiceNow Collaborate with stakeholders to identify business challenges... ...technical requirements Work closely with ServiceNow developers and administrators to ensure solutions meet business...
Duncan & Ross
Riyadh1 day ago - ...A ServiceNow Technical Lead is responsible for leading the design development and implementation... ...and development of ServiceNow modules (ITSM ITOM HRSD SecOps etc.. Define best... ...Collaborate with ServiceNow architects developers and administrators. ~ Platform Management...
Devoteam
Riyadh10 days ago - ...Devoteam is seeking a Senior ServiceNow Consultant to lead the design development... ...customization of ServiceNow modules ( ITSM ITOM HRSD SecOps CSM etc. ) including workflows UI policies... ...ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation...
Devoteam
Riyadhmore than 2 months ago - ...Job Title ServiceNow Business Analyst Location Riyadh Saudi Arabia (onsite; all... ...Solution Implementation & Testing: Work with developers for correct implementation provide... ...ServiceNow Business Analyst experience (ITSM and CSM modules)(MUST HAVE) Strong knowledge...
S3b Global Inc
Riyadhmore than 2 months ago - ...We are seeking an experienced ServiceNow Architect to lead the design architecture and implementation... .... Ensure integration with ITSM ITAM and CMDB for risk and compliance... ...requirements into architecture. Guide developers and implementation teams conduct design...
Duncan & Ross
Riyadh1 day ago - ...ServiceNow GRC & SecOps Implementation Consultant (Contract – 6 Months) Location: Riyadh, Kingdom of Saudi Arabia Contract Duration... ...are seeking experienced ServiceNow GRC & SecOps Consultants/Developers to support a large-scale ServiceNow implementation program...
- ...Job Description We are supporting a leading ServiceNow partner in Saudi Arabia who are strengthening their Pre-Sales capability.... ...demos and workshops Broad understanding across workflows (ITSM ITOM CSM SPM HRSD SecOps IRM etc.) Arabic language is mandatory They...
Linkinghumans
Riyadha month ago - ...Job Description A leading ServiceNow partner in Saudi Arabia is expanding and is hiring a ServiceNow Process Architect to support major... ...future state models Lead process architecture across ITSM CSM or HRSD Align process governance to ITIL and ServiceNow OOTB...
Linkinghumans
Riyadha month ago - ...Maintain and update custom dashboards and reports within the ITSM system to ensure accurate and timely performance monitoring.... ..., compliance, and system integration Design Tailored Solutions: Develop specific Microsoft 365, security, compliance, and endpoint management...
Alnafitha IT
Riyadh22 days ago - ...Job Title: AI Developer / AI Engineer Location: Riyadh, Saudi Arabia Employment Type: Full-time Experience: 5+ Years Job Overview We are seeking a motivated AI Developer to design, develop, and implement artificial intelligence solutions that support...
- ...We are looking for a highly skilled ServiceNow Consultant with handson experience in ServiceNow GRC to join our cybersecurity team. This... .... Key Responsibilities: Act as a Business Analyst and Developer for ServiceNow GRC implementations upgrades and customizations...
Devoteam
Riyadh10 days ago - ...About the Role: We are looking for a ServiceNow Pre-Sales Consultant to join our team in Saudi Arabia. Youll play a key... ...~ Strong understanding of ServiceNow modules such as ITSM ITOM ITAM IRM HRSD or CSM. ~ Proven experience designing and presenting enterprise...
Brance Global LLC ( Austin Texas)
Riyadhmore than 2 months ago - ...service efficiency and effectiveness. Developing governance and compliance services that... ...configuration and administration of an ITSM platform (ManageEngine SDP preferred)... ...platform (e.g. ManageEngine ServiceDesk Plus ServiceNow Jira Service Management): workflows...
Alnafitha IT
Riyadh26 days ago - ...Description We are seeking a highly experienced ServiceNow Enterprise Architect / Business... ...consultancy on ServiceNow modules including ITSM ITOM ITAM IRM and other enterprise... ...capabilities with organizational needs. Develop solution roadmaps architectural blueprints...
Linkinghumans
Riyadha month ago - ...journey starts here – not just a job, but a future. Our Potential Opportunity INTECH Automation Intelligence is seeking a Zoho Developer to join our dynamic team. This role is pivotal in designing, developing, and optimizing Zoho-based business applications that...
- Team DefineX: DefineX is a next-generation consulting house and venture builder. We partner with changemakers to turn bold visions into real-world impact bridging the critical gaps from strategy to design, design to launch, and launch to scale. In the AI era, ...
- ...prioritize individuals coming from all walks of life. Company Name: kanz Job Description We are seeking a skilled Python Developer to join our technical team in Riyadh. In this role, you will be responsible for developing, maintaining, and optimizing Python-...
- # Hiring Senior Software Developer for our Insurance domain Client in Riyadh, KSA. hashtag # Required : hashtag # Experience : Minimum of 5+ years of professional experience in software development. hashtag # ExpertisePHP /Laravel: Advanced proficiency in...
SAR 17000 - 22000 per month
...A career defining opportunity for an experienced Android Developer to architect cutting edge payment solutions in Riyadh's rapidly evolving fintech ecosystem. The Middle East's payment landscape is undergoing a digital revolution, and Riyadh sits at the epicentre of...- Job Description: Job Description Essential Job Functions: Assist in managing a team responsible for package software application development. Support project execution and resource allocation. Collaborate with senior management on departmental objectives...
DXC Technology
Riyadh1 day ago - ...The Senior Business Analyst ServiceNow will work on a wide variety of different programs to support diverse customer projects in our Enterprise... ...are detailed wellstructured and traceable. Analysis: Develop System Development Life Cycle (SDLC) processes including...
Unikomm
Riyadh10 days ago - ...We are seeking an experienced ServiceNow ITOM Expert with 5-7 years of overall experience including 4 years focused on infrastructure and IT Operations Management. The ideal candidate will manage and maintain ServiceNow instances ensuring optimal performance availability...
Duncan & Ross
Riyadh19 days ago - ...Description Our client a leading global ServiceNow partner is seeking an experienced Lead... ...stakeholders process owners and developers to deliver integrated solutions. Provide... ...knowledge of multiple ServiceNow modules (ITSM ITOM HRSD SecOps etc.). ~ Experience with...
Linkinghumans
Riyadha month ago - ...Description Are you an experienced ServiceNow Architect ready to take your career to... ...platform solutions Collaborate with developers process owners and stakeholders to ensure... ...the platform) Strong experience across ITSM ITOM ITAM CMDB or SecOps modules...
Linkinghumans
Riyadhmore than 2 months ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ServiceNow ITSM & CSM Developer. Be the first to apply!
