People Ops Specialist

Overview

As a People Operations Specialist, you will serve as a key partner to employees, ensuring people operations are delivered with accuracy, compliance, and a high standard of employee care. This role is based in KSA and reports to Salman Alturkistani.

Details

• Department: People Experience
• Employment Type: Full Time
• Location: KSA
• Reporting To: Salman Alturkistani

Responsibilities

• Own the accuracy and integrity of employee data for all KSA employees, ensuring 100% compliance and data reliability.
• Manage end-to-end employee lifecycle transactions, including new hires, salary changes, promotions, transfers, employee record updates, and terminations.
• Conduct regular audits to identify discrepancies, proactively resolve issues, and improve overall data quality.
• Partner with HQ to ensure timely system updates and alignment across HR platforms.
• Act as a trusted HR point of contact for employees, handling daily HR inquiries with professionalism and discretion.
• Independently manage complex employee requests such as HR letters and salary certificates, leave balance reviews and adjustments, and employee record corrections or escalations.
• Provide clear guidance to employees on HR policies, processes, and labor-related matters.
• Execute and oversee daily HR transactions in coordination with HQ and external partners.
• Manage GOSI registrations, updates, and removals in compliance with local regulations.
• Oversee medical insurance enrollment, changes, and claims support for direct hires.
• Handle Qiwa contract creation, renewals, and amendments.
• Act as the local subject matter expert for KSA-specific people operations processes.
• Own the end-to-end offboarding process, ensuring accuracy, compliance, and a positive employee experience.
• Prepare and validate termination documentation and final settlements.
• Conduct exit interviews, manage clearance processes, and ensure timely updates across all government portals.
• Identify exit trends and share insights with People Ops leadership.
• Ensure ongoing compliance with Saudi labor law, GOSI, Qiwa, and internal HR policies.
• Support audits and inspections by maintaining accurate documentation and records.
• Analyze people operations data to identify trends, risks, and process improvement opportunities.
• Recommend and support the implementation of process enhancements to improve efficiency and employee experience.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3 years’ of experience in HR Operations, including onboarding, offboarding, HRIS management and employee lifecycle support.
• Familiarity with platforms including BambooHR, Lattice, Jira, and Google Workspace is preferred.
• Background in a fast-growing scale-up is highly beneficial, particularly in the tech sector.
• Experience in Saudi labor laws and HR regulations, with the ability to apply them independently in day-to-day operations.
• Demonstrated analytical capability, including the ability to interpret HR data, identify trends, and contribute to operational and process improvements.
• Excellent communication and stakeholder management skills, with the confidence to engage effectively with employees, managers, HQ teams, and external partners.
• High level of attention to detail and data accuracy, combined with strong organizational and time-management skills in a fast-paced environment.
• Ability to manage multiple priorities independently while meeting deadlines and maintaining service quality.
• Full professional proficiency in English and Arabic is required.

Benefits

• We are an international team of inspired professionals located all over the globe.
• We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees.
• Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone.
• You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region
• We offer you relocation support as well as we guide you through all the process.
• We’ll set you up with the devices required for your work.