Quality Assurance Manager

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

We're looking for a detail-oriented and analytical Quality Assurance Manager to join our team in Riyadh, Saudi Arabia. In this pivotal role, you'll lead quality initiatives, oversee compliance standards, and drive continuous improvement across our operations. As a decisive leader with a collaborative approach, you'll ensure that all deliverables meet our rigorous quality standards while fostering a culture of excellence and accountability. This position offers the opportunity to make a meaningful impact on organizational success through strategic quality management and transparent communication with stakeholders.

• Lead and mentor a team of quality assurance professionals, inspectors, and auditors, providing coaching and support to develop their skill set and career path
• Develop, implement, and monitor comprehensive quality assurance programs and procedures aligned with organizational objectives and industry standards
• Conduct thorough inspections, audits, and assessments of processes, products, and services to identify defects, non-conformances, and areas for improvement
• Maintain detailed documentation of quality issues, non-conformance notices, and corrective action plans; track resolution status and ensure timely closure
• Analyze test results, quality metrics, and performance data to identify trends, root causes, and opportunities for process optimization
• Collaborate with cross-functional teams including operations, production, and project management to resolve quality issues and implement preventive measures
• Oversee vendor and contractor quality performance, ensuring compliance with contractual requirements and quality standards
• Prepare comprehensive quality reports, progress updates, and executive summaries for leadership and clients, highlighting key findings and recommendations
• Conduct periodic site visits and operational reviews to verify quality compliance, safety adherence, and adherence to project specifications
• Represent the organization professionally in all client interactions, ensuring transparent communication and successful project execution
• Develop and deliver training programs to enhance quality awareness and competency across the organization
• Establish and maintain quality management systems, documentation, and records in accordance with applicable regulations and standards

Qualifications

**Minimum Requirements:**

• Bachelor's degree (BA/BS) in engineering, quality management, operations, or related field, plus 6 years of relevant quality assurance or quality management experience; or demonstrated equivalency through a combination of education and professional experience
• Proven leadership experience managing quality assurance teams and driving organizational quality initiatives
• Strong analytical and problem-solving skills with the ability to interpret data and implement data-driven solutions
• Excellent written and verbal communication skills with the ability to prepare clear, professional reports and presentations
• Proficiency in quality management systems, documentation, and compliance procedures
• Demonstrated expertise in root cause analysis, corrective action planning, and continuous improvement methodologies

**Preferred Requirements:**

• 15 years of progressive experience in quality assurance, quality management, or related operational roles
• Professional certifications such as Certified Quality Manager (CQM), Six Sigma Black Belt, Lean certification, or equivalent quality management credentials
• Advanced knowledge of ISO quality standards (ISO 9001, ISO 14001, or similar) and regulatory compliance frameworks
• Experience with quality management software and data analysis tools
• Demonstrated success in process improvement initiatives and organizational transformation projects
• Strong stakeholder management and client relationship skills
• Budget management and resource allocation experience
• Experience in training program development and team capability building

Additional Information

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.