SERVICENOW ARCHITECT LSD & GRC

We are seeking an experienced ServiceNow Architect to lead the design architecture and implementation of ServiceNow solutions with a focus on Legal Service Delivery (LSD) and Governance Risk and Compliance (GRC) . The role requires strong technical expertise architectural leadership and the ability to align ServiceNow capabilities with enterprise legal compliance and risk management processes.

KEY RESPONSIBILITIES

Architecture & Design

• Lead end-to-end architecture and solution design for ServiceNow LSD and GRC modules .
• Define platform architecture security frameworks and data models for legal and compliance workflows.
• Ensure scalable secure and high-performance ServiceNow solutions aligned with enterprise standards.
• Govern ServiceNow design decisions and enforce best practices across implementations.

Legal Service Delivery (LSD)

• Design and implement ServiceNow solutions for contract management legal requests matter management and compliance tracking .
• Optimize legal workflows approvals and collaboration tools within ServiceNow.
• Integrate with document management systems and other enterprise applications for legal operations.

Governance Risk & Compliance (GRC)

• Architect and implement GRC solutions including risk assessments policy management audits and compliance monitoring.
• Ensure integration with ITSM ITAM and CMDB for risk and compliance alignment.
• Enable automation for risk reporting incident management and regulatory compliance workflows.

Integration & Automation

• Design integrations using REST/SOAP APIs MID Server and third-party systems.
• Leverage Flow Designer IntegrationHub and business rules for automation.

Leadership & Governance

• Act as the technical authority and advisor for LSD and GRC initiatives.
• Collaborate with stakeholders legal compliance and IT teams to translate requirements into architecture.
• Guide developers and implementation teams conduct design reviews and ensure quality delivery.
• Support platform roadmap planning upgrades and continuous improvement.

QUALIFICATIONS

• 7 years of ServiceNow experience including architect-level responsibility.
• Proven hands-on experience with LSD and GRC modules in ServiceNow.
• Strong understanding of ServiceNow platform architecture CMDB and data models.
• Expertise in JavaScript Glide API Flow Designer and IntegrationHub.
• Experience designing enterprise integrations and automation solutions.
• Solid understanding of ITSM ITIL and compliance processes.
• Experience in large-scale enterprise or government environments.

Preferred Qualifications

• ServiceNow certifications: CSA CAD CIS-LSD CIS-GRC or Architect-level credentials.
• Knowledge of legal management systems compliance frameworks and risk management standards.
• Experience in KSA or Middle East government programs (preferred).

Soft Skills

• Strong stakeholder management and communication skills.
• Ability to translate business needs into technical architecture.
• Leadership mindset with mentoring and governance experience.
• Excellent problem-solving and decision-making abilities.

Vertical

Technology