Senior ITSM & ServiceNow Analyst
Cigna Health and Life Insurance Company
Cigna Health and Life Insurance Company is seeking a Service Management Manager to lead ITSM governance across the organization. You will oversee Incident, Change, and Service Request Management, aligning with ITIL standards and coordinating with infrastructure, applications, and business teams to ensure reliable service delivery.
You will drive service performance, develop dashboards, and work with the CISO on risk assessments, change lifecycle, and vendor coordination to sustain high customer
#J-18808-LjbffrVacancy posted 8 hours ago
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