F&B Host Server - Six Senses Amaala

Hotel: SX - AMAALA (RSIAM), Triple Bay, 48511

As F&B Host Server, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

• Answer outlet telephone courteously and efficiently as specified in departments standards.
• Escort guest to the table and assist in seating and present the menu.
• Ensure that you serve all the guest face towel.
• Ensure the prompt and efficient service required by standards.
• Take order from any food & beverage outlet menus.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
• Have good knowledge of all F&B outlets opening hours.
• Recommend and promote items as directed by supervisor.
• Knowledge on menu prices and suggesting upselling when necessary.
• Ascertains guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Ensure all equipment of the department is kept clean and in good working condition.
• Attend meetings and training as required.
• Knowledge and strict adherence to LQA standards.

Qualifications

• Hospitality diploma/degree from a recognized hospitality or Barista school and more than one year’s experience in a similar operational role.
• Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. Familiar with various hotel systems including MICROS/point of sell platforms. Knowledge of hotel/resort and policies on discounts/food promotion etc.
• Fluent in English.

The above is intended to provide an overview of the role and responsibilities for a F&B Host Server at Six Senses Amaala. It is not and does not infer that the above is an inclusive and or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment.