Patch Management Expert

Location: Riyadh, KSA
Notice Period: Only Immediate joiners OR not longer than 30 days’ Notice Period.

Position Summary :

We are seeking an experienced Patch Management Expert with hands-on expertise in ManageEngine Endpoint Central (Desktop Central) or related ManageEngine patching solutions. The role involves end-to-end ownership of patch lifecycle management across servers and endpoints devices to ensure compliance, security, and operational stability.

Key Responsibilities :

• Plan, test, schedule, and deploy OS and third-party application patches using ManageEngine.
• Ensure patching across Windows and third-party applications.
• Develop patching strategies for on-premises, cloud, Virtual, and hybrid environments.
• ManageEngine Administration
  • Configure, maintain, and optimize ManageEngine Endpoint Central for patch deployment.
  • Create custom patch deployment policies and automate patch approval workflows.
  • Generate compliance and vulnerability reports for stakeholders.
• Security & Compliance
  • Ensure patching aligns with security standards.
  • Collaborate with InfoSec and audit teams to address vulnerabilities.
  • Track and remediate zero-day vulnerabilities promptly.
• Troubleshooting & Optimization
  • Investigate and resolve patch deployment failures and conflicts.
  • Optimize bandwidth and patch distribution using ManageEngine distribution servers.
  • Work closely with infrastructure, network, and service desk teams for issue resolution.
• Documentation & Reporting
  • Maintain detailed patch management documentation and standard operating procedures.
  • Provide regular patch compliance dashboards and reports to management.
  • Support IT audits and regulatory compliance checks.

Qualifications & Skills :

• Education: Bachelor’s degree in IT, Computer Science, or related field.
• Experience: 3–7 years of experience in IT infrastructure or endpoint management.
• 2+ years hands-on experience with ManageEngine Endpoint Central (Desktop Central).

Technical Skills :

• Strong knowledge of patch management for Windows, Linux, and macOS.
• Strong experience with scripting creation and customization.
• Experience with third-party patching (Adobe, Java, Chrome, etc.).
• Familiarity with SCCM, WSUS, Intune, or other patch tools is a plus.
• Understanding of ITIL processes (Incident, Change, Problem).
  Understand GOV policies and process related to change within environment as CRQ.

Soft Skills :

• Strong analytical and troubleshooting skills.
• Ability to work independently and within cross-functional teams.
• Strong communication and reporting skills.

Preferred Certifications :

• ITIL v4 Foundation.
• Microsoft, Linux, or security certifications (MCSA, RHCSA, CompTIA Security+).

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