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Business Solutions Partner - Manager

Ethra Human Resources

The Business Solutions Partner – Manager is responsible for managing end-to-end customer  relationships, building and maintaining a healthy sales pipeline, executing deal strategies, and driving revenue growth across assigned accounts. The role focuses on expanding business across the company’s divisions, identifying new opportunities, managing strategic accounts, ensuring forecast accuracy, and coordinating internally with relevant teams to deliver integrated solutions that create long-term customer value and sustainable business growth.

Responsibilities:
  • Own end-to-end customer relationships across assigned and targeted accounts.
  • Develop and manage account plans, including stakeholder mapping, whitespace analysis, and quarterly growth planning.
  • Drive business growth across the company’s portfolio of services and solutions, ensuring balanced revenue contribution across divisions.
  • Act as the primary commercial owner of assigned accounts and build strong long-term client relationships.
  • Build trusted advisor relationships with senior and executive stakeholders, particularly within enterprise and government entities.
  • Build and maintain a qualified sales pipeline with clear stage progression and healthy opportunity flow.
  • Lead deal strategy, commercial discussions, pricing conversations, and close-plan execution to support timely deal closure.
  • Drive new business acquisition and account expansion opportunities across the target market.
  • Engage clients through regular business meetings and maintain strong market activity to generate opportunities.
  • Escalate risks early and lead structured deal reviews for complex or high-value opportunities.
  • Maintain accurate forecasting and clear pipeline visibility to support predictable revenue performance.
  • Ensure CRM accuracy by updating opportunity values, stages, timelines, next steps, ownership, and client engagement records.
  • Ensure compliance with pricing, discounting, and approval governance frameworks throughout the sales cycle.
  • Ensure deal readiness prior to closing, including scope alignment, pricing approval, and internal sign-offs.
  • Act as the voice of the customer internally and align proposed solutions with real business needs and outcomes.
  • Work closely with internal teams including Pre-Sales, Delivery, Pricing, Legal, and Product to deliver integrated solutions and support successful deal closure.
  • Support a consultative sales approach by presenting technology-led solutions in a way that addresses client needs and business challenges.

Requirements

  • Bachelor’s degree in Business, Management, Technology, or a related field
  • 6–12 years of experience in enterprise sales, business development, or solution selling within AI, SaaS, IT services, or consulting environments
  • Majority of experience should be within the technology domain Good understanding of AI, data, agentic AI, digital transformation, or related technology-driven solutions
  • Must be able to take a consultative approach with clients rather than a traditional sales approach
  • Proven experience managing complex, multi-stakeholder enterprise deals
  • Strong experience in portfolio selling, cross-selling, and solution bundling
  • Existing accounts and strong relationships with government entities in Saudi Arabia are highly preferred
  • Experience with enterprise and government clients is preferred; exposure to banking, fintech, and legal sectors is also relevant
  • Ability to generate business from day one and build immediate market access
  • Arabic speaker is required
  • Excellent written and verbal communication skills in English
  • Strong presentation skills for client-facing engagements
  • Ability to maintain regular client meetings and business activity
  • Proficiency in MS Office Project, Excel, Visio, PowerPoint, and SharePoint
Vacancy posted 5 days ago
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