Technical Support Officer - Staff Social Club (Supplemental Workforce - Third Party Contract)

Technical Support Officer - Staff Social Club (Supplemental Workforce - Third Party Contract)

Requisition ID: 5882

Overview

Job Purpose: The Technical Support Officer – SSC Event Management Specialist plays a critical role in supporting the planning, coordination, and execution of SSC events and activities, while ensuring the effective management of related technical, operational, and stakeholder engagement requirements.

Complex: Corporate Services

Department: Human Resources Management Department

Division/Section: IsDB Staff Social Club

Closing Date: 7-Jul-2026

Key Accountabilities

Event Planning & Coordination

• Plan, organize, and execute SSC events, activities, and engagement initiatives throughout the year.
• Develop event concepts, schedules, implementation plans, and logistical arrangements.
• Coordinate event timelines and ensure timely execution of all event-related activities.
• Ensure events are delivered in accordance with approved standards, budgets, and timelines.
• Manage the end-to-end event lifecycle, including event conceptualization, logistics coordination, budgeting support, communication coordination, and post-event evaluation.
• Coordinate with vendors, venues, suppliers, and service providers to support event delivery.
• Monitor vendor performance and ensure quality and cost-effectiveness of services provided.
• Support procurement and administrative processes related to event requirements.
• Oversee event setup, operational readiness, and on-site coordination during activities.

Staff Engagement & Experience Enhancement

• Support the development of initiatives that foster staff engagement, collaboration, and workplace well-being.
• Coordinate recreational, cultural, social, wellness, and seasonal activities for staff and families where applicable.
• Gather staff feedback and participation insights to improve future events and initiatives.
• Promote inclusive and engaging activities that enhance organizational culture and staff morale.

Stakeholder Coordination

• Coordinate with internal business units and supporting functions to facilitate successful event delivery.
• Engage with staff and stakeholders to identify engagement opportunities and event requirements.
• Support cross-functional collaboration to enhance the quality and effectiveness of SSC activities.
• Identify opportunities to improve event management processes and staff engagement initiatives.
• Propose creative ideas and innovative activities aligned with staff interests and organizational culture.
• Support the digitalization and streamlining of event registration, tracking, and feedback mechanisms.

Communication & Awareness Support

• Support the development of event announcements, invitations, awareness materials, and internal promotional campaigns.
• Support visibility and participation in Staff Social Club initiatives.

Academic and Professional Qualification

• Bachelor’s degree in Event Management, Business Administration, Human Resources, Marketing, Communications, or a related field.
• Professional certification in Event Management or related discipline is an added advantage.
• Relevant experience in event coordination, staff engagement initiatives, or similar roles is desirable.
• Languages: English: Mandatory | Arabic & French: Preferred.

Key Skills & Necessary Knowledge

• Strong organizational and stakeholder management skills.
• Ability to manage multiple events and initiatives simultaneously.
• Creativity and attention to detail.
• Ability to maintain high service quality and staff satisfaction.
• Good communication and coordination skills.
• Ability to work collaboratively across functions.
• Basic knowledge of budgeting support and vendor coordination.