IT Support Engineer

Requisition ID: 297556  

•   Relocation Authorized:  National - Single  
• Telework Type:  Full-Time Office/Project  
• Work Location: Riyadh

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Extraordinary teams building inspiring projects:

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. 

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. 

Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report . 

Project Overview:

Bechtel has been involved over the last 80 years in some of the world’s busiest and most complex airport projects, including Greenfield and Brownfield developments. In the GCC, we have held significant roles on King Khalid, King Fahad, Dubai, Hamad, and Muscat international airports.
Saudi Arabian Bechtel Company has been appointed to provide project management consultancy services (including technical, commercial, and construction management) for the development of a state of the art international airport in the city of Riyadh, Kingdom of Saudi Arabia.
King Salman International Airport will have a capacity of up to 120 million travellers by 2030 and 185 million travellers by 2050, and the capacity to process up to 3.5 million tons of cargo by 2050. Bechtel will provide PMC services for three new terminals; Terminal 6 is a new build ‘low cost carrier’ – hyper efficient terminal with gross floor area of ≈450,000m2, capacity of 20mppa; Iconic Terminal is a new build ‘new concept’ terminal with gross floor area of ≈ 1M m2, capacity of 40 to 45 mppa, and Private Aviation Terminal and hangars for VIPs and business jet passengers.

Job Summary:

Bechtel is seeking an IT Support Engineer to join the King Salman International Airport (KSIA) project, reporting to the Project IT Manager. In this role, you will deploy computer hardware, provide deskside support to end users, support the network infrastructure, Microsoft 365 and collaboration platforms. You will develop reports, dashboards, automate workflows and maintain IT asset inventory. Your support will enhance technological efficiency, contributing to project success and client satisfaction. 

Major Responsibilities:

• Implements and supports IT hardware deployments, network infrastructure systems and provides deskside support to end users
• Work with the Project IT Manager to establish IT requirements to support project execution.
• Installs and supports GBU standard applications
• Supports Microsoft 365 (Teams, Outlook and collaboration platforms)
• Works closely with corporate GIO to follow hardware deployment standards and follows and adheres to Corporate, GBU and Project IT procedures, standards, and security requirements
• Maintains IT asset inventory in ServiceNOW and manage IT stockrooms.
• Participates in requirements reviews with functions and other business stakeholders.
• Reviews and understands the business application portfolio processes.
• Completes portions of the GBU portfolio updates under direction
• Contributes to IT plans, and understand Divisions of Responsibility with contractors, partners and client
• Develops IT support guides and user trainings.

Education and Experience Requirements:

• Requires bachelor's degree (or international equivalent) and 2-5 years of relevant experience or 6-9 years of relevant work experience
• Microsoft Fundamentals course(s) desirable
• Cisco CCNA desirable
• Microsoft MCSE desirable

Required Knowledge and Skills:

• Support automation / IT on large construction projects
• Ability to work within an integrated Bechtel/client team at all levels.
• Ability to identify, track, escalate, and resolve problems using basic techniques and methods of troubleshooting end-user problems.
• Advanced SharePoint / Teams / Teams Voice / Microsoft 365 skills
• Knowledge of the software and integration architecture for document management, project controls, Autodesk suite, workflows and dashboards.
• Awareness of Netskope client and Silver Peak routers for troubleshooting issues
• Excellent English oral and written communication skills and the ability to document technical processes required.
• Self-motivated individual with outstanding organisational skills and the ability to influence others

Total Rewards/Benefits:

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Diverse teams build the extraordinary:

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to  View email address on bechtel.jobs.hr.cloud.sap