Strategic Account Manager

Role Summary

The Senior Strategic Account Manager – Saudi Arabia is responsible for owning and expanding Archer’s most strategic enterprise accounts in the Kingdom. The role manages named large accounts across regulated and strategic industries (Banking, Energy, Government, Telecom). It requires strong executive engagement, strategic account planning, and long‑term value creation. The position is focused on revenue growth, strengthening executive relationships, expanding SaaS adoption, driving Evolv platform penetration, and positioning Archer as a trusted risk platform across the Kingdom. This is a high‑visibility leadership role within the META region.

Core Responsibilities

Strategic Account Ownership

• Own full commercial responsibility (New + Expansion + Renewals) for accounts.
• Develop and execute multi‑year account growth plans.
• Maintain 3–4x pipeline coverage within assigned accounts.
• Lead complex enterprise negotiations and multi‑year agreements.

Executive & C‑Level Engagement (Critical KPI Area)

• Build and maintain trusted relationships with C‑suite stakeholders (CRO, CISO, CFO, Compliance, Internal Audit, Risk Committees).
• Conduct structured executive engagement plans per account.
• Drive minimum defined number of C‑level meetings per quarter.
• Coordinate Archer executive involvement when required.
• Elevate Archer from vendor to long‑term strategic partner.

Platform Expansion & Innovation Adoption

• Drive cross‑sell and up‑sell of additional modules.
• Position and expand adoption of:
  • Evolv Compliance
  • SaaS migration
  • New platform innovations
• Increase multi‑product penetration across business units.
• Lead strategic roadmap discussions with customers.

Community & Market Leadership

• Identify and develop customer references within Saudi.
• Support case studies and reference programs.
• Host and participate in executive roundtables and customer events.
• Contribute to building Archer’s Saudi customer community.
• Support local thought leadership initiatives.

Relationship & Risk Management

• Protect and grow recurring ARR.
• Identify early churn or competitive risks.
• Conduct quarterly business reviews (QBRs).
• Ensure customer satisfaction and strategic alignment.

Operational Excellence

• Maintain disciplined forecast management (Clari/SFDC).
• Apply MEDDPIC rigor across strategic opportunities.
• Maintain accurate deal progression visibility.
• Partner closely with pre‑sales, partners, and services.

Key Performance Indicators (KPIs)

Revenue Metrics

• Quota attainment (New + Expansion + Renewals)
• Net Revenue Retention (NRR)
• Multi‑product penetration rate
• SaaS conversion rate

Strategic Relationship Metrics

• C‑level engagement frequency
• Executive sponsor coverage across top accounts
• Number of active reference customers
• Customer event participation & hosted initiatives

Operational Metrics

• Forecast accuracy
• Pipeline coverage (3–4x)
• Deal cycle management effectiveness

Profile & Experience

• 10+ years enterprise SaaS sales experience
• Proven track record managing large strategic accounts in KSA
• Experience selling into regulated industries (Banking, Energy, Government)
• Strong executive presence and negotiation capability
• Experience managing multi‑million‑dollar ARR portfolios
• Deep understanding of Saudi business culture and stakeholder dynamics
• Arabic & English fluency preferred

Leadership Attributes

• Strategic thinker and relationship builder
• Executive‑level communicator
• Highly disciplined and commercially sharp
• Long‑term value creator, not transactional seller
• Comfortable operating at board‑level discussions

Equal Employment Opportunity

Archer is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Archer are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. Archer will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Archer employees are expected to support this policy and contribute to an environment of equal opportunity.

All employees must be legally authorized to work in KSA. Archer participates in E‑Verify. Archer will never ask you for a fee to process or consider your application for a career with Archer. Archer reserves the right to amend or withdraw any job posting at any time, including before the advertised closing date.