DevOps Manager

DevOps Manager Job Description Template

Our company is looking for a DevOps Manager to join our team.

Responsibilities:

  • Work with Engineering leadership to build shared services that meet the requirements and need of the platform and application teams;
  • Ensure services are designed with 24/7 availability and operational readiness and rigor;
  • Build and maintain a highly effective release management system;
  • Lead and manage a team of DevOps engineers;
  • Conduct periodic reviews with key stakeholders;
  • Identify, evaluate and execute preventive measures to minimize/avoid impact to the customer’s experience;
  • Analyze and review application performance against the SLA;
  • Maintenance of the SLA;
  • Collaborate with Product and Customer Support teams to plan and deploy product releases;
  • Resolution of customer-impacting infrastructure or operational changes;
  • Implement proactive monitoring, alerting, trend analysis and self-healing systems;
  • Initiate and drives Service Improvement Plans;
  • Responsible for the team’s adherence to ITIL best practices;
  • Update management in case of critical incidents and act as a point of contact for other related communications.

Requirements:

  • Preferably with experience in securing Azure environments;
  • An ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail;
  • Full understanding of software development lifecycle best practices;
  • Willing to work in Makati with Mon-Friday, mid-shift and semi-flexible working schedule;
  • Demonstrated ability in people management, strategic planning, risk management, change management, and project management;
  • Experience with Infrastructure as code utilizing tools like Jenkins, and Azure API based systems;
  • Minimum of five years of experience in Systems/Applications automation in 24/7 Production Services environments;
  • Excellent troubleshooter, utilizing a systematic problem-solving approach;
  • 5+ years of Systems/Applications automation in 24×7 Production Services environments;
  • Self-motivated individual that possesses excellent time management and organizational skills;
  • 3+ years of operating and securing Azure environment;
  • Experience in utilizing Jenkins and Azure API based systems;
  • 5+ years of managing DevOps teams;
  • ITIL certification and experience is a MUST;
  • Strong cross-functional collaboration skills, relationship building skills, and ability to achieve results without direct reporting relationships.