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- ...Description Shift Supervision & Post Control • Lead assigned Security colleagues during the shift, ensuring correct deployment,... ...privacy and evidence-handling standards. • Coordinate with Engineering, IT, or relevant departments to report system faults, door lock...
- ...world’s most discerning travelers. Job Description Raffles The Red Sea is seeking a detail-oriented and decisive Assistant Security Manager to join our security team in Umluj, Saudi Arabia. In this role, you will support the Security Manager in maintaining a safe...
- ...curated haven for the world’s most discerning travelers. Job Description We are seeking a highly skilled and professional Cluster Security Manager to oversee security operations for our prestigious Raffles & Fairmont properties in Umluj, Saudi Arabia. In this...
- ..., and overall service standards throughout the night. Serve as the overnight emergency response lead and coordinate with Security, Engineering, and other relevant teams when incidents occur. Ensure compliance with hotel safety, security, health, hygiene, and emergency...
- ...ensuring consistent adherence to SOPs, SLS brand standards, and service guidelines. Coordinate closely with Housekeeping, Engineering, Security, and other departments to resolve operational and guest-related matters efficiently. Monitor room status, Out of Order...
- ...guest requests with relevant departments, including Housekeeping, Engineering, Room Service, Front Office, and other operational teams.... ...emergency procedures. Maintain strict confidentiality and security when handling guest information and sensitive operational matters...
- ...training records and departmental documentation. Ensure compliance with SLS standards, hotel policies and applicable health, safety, security and local regulatory requirements. Qualifications Diploma or degree in Hospitality, Recreation Management, Sports Management...
- ...Maintain a polished, professional, and welcoming appearance in line with SLS grooming and service standards. Follow hotel safety, security, and operational procedures at all times. Qualifications Previous experience in a hotel, resort, or hospitality environment...
- ...memorable first and last impressions. Oversee luggage handling, storage, delivery, and collection, ensuring all items are handled securely, accurately, and efficiently. Ensure proper luggage tagging, logging, tracking, and storage procedures are followed at all...
- ...local attractions, dining, and activities in the Umluj area Process payments and handle financial transactions accurately and securely Communicate effectively with guests via phone, email, and in-person interactions in a friendly and empathetic manner Coordinate...
- ...Anticipate guest preferences by observing their needs and providing proactive assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards. Adhere to all Raffles and Accor...
- ...Raffles values, heritage, and service philosophy. Compliance & Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and handle sensitive information with discretion and integrity....
- ...Responsible for linking all facets of service, cuisine and entertainment ~Assume the responsibility of daily operations ~Handles security incidents, guest complaints with confidence and in a professional manner and report it in timely manner to the F&B Manager. ~...
- ...of outlet ambiance, service delivery, product presentation, cleanliness, hygiene, and operational readiness. Collaborate with Engineering, Housekeeping, and other hotel departments to maintain the venue to luxury lifestyle standards. Lead, mentor, and inspire a high...
- ...Assist other recreation operations when required. Team Collaboration Work closely with Recreation, Front Office, Housekeeping, Security, and Food & Beverage teams to ensure seamless guest experiences. Participate in departmental meetings and training sessions....
- ...Safety Communication: Follow established emergency procedures and communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies, ensuring accuracy, discretion, and composure. Maintain...
- ...reservations, transportation, special arrangements, and Concierge services provided. Coordinate closely with Front Office, Housekeeping, Engineering, F&B, Guest Relations, and other departments to ensure seamless service delivery. Maintain a professional, organized, and well...
- ...and continuous improvement. Coordination & Communication: Liaise closely with Front Office, Guest Relations, Housekeeping, Engineering, and F&B to ensure seamless guest experiences. Coordinate wellness offerings with other departments to create integrated luxury...
- ...briefings, coaching, and on-the-job training. Respond to guest requests and ensure proper follow-up. Coordinate with Front Office, Engineering, Laundry, and other resort departments. Monitor housekeeping supplies, amenities, linen, equipment, pantries, and trolleys....
- ...and laundry equipment through effective maintenance, timely repairs, and proactive technical support. Working as part of the Engineering team, you will support daily operations by maintaining critical equipment, identifying potential issues, and delivering reliable...
- ...providing accurate and timely reports to senior management. Work closely with Culinary, Front Office, Housekeeping, Stewarding, Engineering, and other hotel departments to ensure seamless operations and an integrated guest experience. Conduct regular briefings and...
- ...and respect. Manage pastry-related budgets, including food cost, labor cost, and productivity targets. Participate in menu engineering and cost analysis to maximize profitability while maintaining brand standards. Support business development through creative product...
- ...feedback or concerns when appropriate. Coordination & Communication: Work closely with Front Desk, Concierge, Housekeeping, Engineering, and Food & Beverage to ensure seamless service delivery. Communicate guest preferences and special instructions clearly...
- ...smoothly, being the main point of communication for Reception and all other operating departments, such as Butler, Housekeeping and Engineering. GROOMING Our appearance is a reflection of who we are, and our grooming should project a professional image at work;...
- ...marble polishing, carpet shampooing, and special setups for VIP arrivals or events. Departmental Collaboration : Liaise with Engineering, Front Office, and F&B to address maintenance needs or guest concerns promptly. Resource Management : Monitor the usage and inventory...