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- ...world’s most discerning travelers. Job Description Raffles The Red Sea is seeking a detail-oriented and decisive Assistant Security Manager to join our security team in Umluj, Saudi Arabia. In this role, you will support the Security Manager in maintaining a safe...
- ...curated haven for the world’s most discerning travelers. Job Description We are seeking a highly skilled and professional Cluster Security Manager to oversee security operations for our prestigious Raffles & Fairmont properties in Umluj, Saudi Arabia. In this...
- ...Maintain a polished, professional, and welcoming appearance in line with SLS grooming and service standards. Follow hotel safety, security, and operational procedures at all times. Qualifications Previous experience in a hotel, resort, or hospitality environment...
- ...training records and departmental documentation. Ensure compliance with SLS standards, hotel policies and applicable health, safety, security and local regulatory requirements. Qualifications Diploma or degree in Hospitality, Recreation Management, Sports Management...
- ...transactions using Opera Cloud PMS, ensuring accuracy and compliance. Coordinate with Housekeeping, Engineering, Reservations, Security, and other departments to ensure seamless guest experiences. Identify opportunities to enhance guest satisfaction through room...
- ...is responsible for leading the resort’s overnight operation, serving as Manager on Duty and ensuring that guest service, safety, security, and operational standards are maintained throughout the night. This role oversees the overnight Front Office operation, including...
- ...local attractions, dining, and activities in the Umluj area Process payments and handle financial transactions accurately and securely Communicate effectively with guests via phone, email, and in-person interactions in a friendly and empathetic manner Coordinate...
- ...items as and when required. Ensure safety and return of all key cards and iPod. Report any loss of key card or iPod immediately to the housekeeping office. Ensure lost and found items are turned directly into Security and the lost property procedure followed....
- ...anticipated new destinations. Become part of a team dedicated to creating unparalleled luxury hospitality experiences. A competitive package and excellent opportunities for professional growth. Outstanding discounts across the global Accor and luxury brand network....
- ...presentation, and overall service standards throughout the night. Serve as the overnight emergency response lead and coordinate with Security, Engineering, and other relevant teams when incidents occur. Ensure compliance with hotel safety, security, health, hygiene,...
- ...Safety Communication: Follow established emergency procedures and communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies, ensuring accuracy, discretion, and composure. Maintain...
- ...are turned directly into Housekeeping and the lost property procedure followed. Report immediately any matters concerning the security of guest rooms, functions, and public areas to the Security department. Report suspicious looking people or items to Security....
- ...Anticipate guest preferences by observing their needs and providing proactive assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards. Adhere to all Raffles and Accor...
- ...Raffles values, heritage, and service philosophy. Compliance & Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and handle sensitive information with discretion and integrity....
- ...efficiently to emergency communications and follow established hotel emergency procedures. Maintain strict confidentiality and security when handling guest information and sensitive operational matters. Accurately record guest messages, requests, service notes, and...
- ...Assist other recreation operations when required. Team Collaboration Work closely with Recreation, Front Office, Housekeeping, Security, and Food & Beverage teams to ensure seamless guest experiences. Participate in departmental meetings and training sessions....
- ...team in the following departments only: Food & Beverage Kitchen (Culinary) Front Office Guest Relations Engineering Security Sales and Marketing Revenue and Reservations Talent and Culture Finance Housekeeping and Laundry This...