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- ...closely with Front Office, Guest Relations, Engineering, and Laundry to ensure seamless operations... ...strict confidentiality regarding guest information and in-room observations. Ensure adherence to health, safety, and security procedures. Qualifications Qualifications...
- ...closely with Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report... ...Trustworthy, discreet, and dependable. Additional Information Understanding of Ultra-Luxury guest expectations and...
- ...sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high... ...maintaining absolute confidentiality at all times. Additional Information Understanding of Ultra-Luxury guest expectations and...
- ...closely with Front Desk, Concierge, Guest Relations, Valet, and Security teams to ensure seamless operations. Monitor and control... ...Maintain strict confidentiality regarding guest movements and information. Ensure equipment (trolleys, radios, luggage carts) is well...
- ...safety Monitor and maintain compliance with health, safety, and security regulations throughout the property Conduct regular... ...weekends, and holidays as required for the role Additional Information What’s in it for you... The opportunity to join Accor...
- ...assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any... ...resort pre-opening environment is highly desirable. Additional Information Understanding of Ultra-Luxury guest expectations and brand...
- ...standards Manage vendor relationships and negotiate contracts to secure competitive pricing, favorable terms, and reliable supply... ...Office Suite and data analysis applications Additional Information Understanding of Ultra-Luxury guest expectations and brand...
- ...efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated. ~ Escort... ...with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs swiftly. ~ Maintain...
- ...departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain... ..., and confidentiality requirements. Handle sensitive guest information with the utmost discretion and integrity. Participate in...
- ...Work closely with Recreation, Front Office, Housekeeping, Security, and Food & Beverage teams to ensure seamless guest experiences... ...lift and carry activity materials when required. Additional Information Understanding of Ultra-Luxury guest expectations and brand...
- ...standards. Accurately route calls, take messages, and provide information in a courteous, clear, and professional manner. Maintain a... ...protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies...
- ...and contracting of food, beverage, and commodity suppliers to secure optimal pricing, consistency, and value. Develop and maintain... ...documentation; ensure inventory pricing reflects current information. Check all Purchase Orders (POs) for authorization, signatures...
- ...facilities, services, events, and local attractions to provide informed guidance. Record and communicate guest preferences, special... ...Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and...
- ..., discretion, and compliance with hotel policies, safety, and security procedures. Qualifications Qualifications & Experience:... ...Trustworthy, discreet, and service-oriented. Additional Information Understanding of Ultra-Luxury guest expectations and brand...
- ...Conduct sessions with a strong focus on guest safety, proper technique, and injury prevention. Maintain confidentiality of guest information and wellness profiles. Uphold Raffles & Fairmont grooming and presentation standards. Support sustainability and wellness...
- ...Communication: Work closely with Front Desk, Concierge, Housekeeping, Engineering, and Food & Beverage to ensure seamless service delivery.... ...Ensure confidentiality and discretion when handling guest information and situations. Adhere to hotel policies, safety...
- ...contracts while maintaining the utmost confidentiality and security. 2. Essential Functions & Core Responsibilities Strategic... ...Unquestionable integrity and the ability to handle sensitive information with the highest level of confidentiality. • Cultural Savvy...
- ...Maintain strong destination knowledge and establish relationships with key activity providers across the island. Keep the team informed of local events, attractions, trends, and destination updates relevant to guest needs. Maintain a visible presence at the main...
- ...across departments, properties, and destinations. • Uphold confidentiality, integrity, and discretion in all handling of client information, commercial data, and internal communications. • Support commercial initiatives across both properties and contribute to the...
- ...Deliver warm, engaging, and professional service to all guests, ensuring their needs are anticipated and exceeded Assist guests with informed recommendations regarding menu items, ingredients, and preparation methods in a helpful and approachable manner Manage all cash...
- ...environment. Flexible to work shifts, including weekends and holidays. Trustworthy, reliable, and team-oriented. Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and...
- ...follow through on scheduled guest rituals. Guest Preference Management : Actively update guest history databases with personal information, practices, and "likes/dislikes" gleaned from observations and feedback. Administrative Support : Assist the Head Butler with...
- ...attention to detail, strong interpersonal skills, and a "guest-focused" mindset are essential for this high-touch role. Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and...
- ...Skills : Strong interpersonal skills and extreme attention to detail are essential for maintaining service quality. Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and...
- ...standards and cultural practices is preferred Certification in hospitality management or beverage service is a plus Additional Information What’s in it for you... The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of...
- ...collaborators. Strong financial acumen, including beverage cost control, pricing, inventory management, supplier pricing and menu engineering. Proven ability to train bartenders, baristas and service teams to a high technical and guest-facing standard. Pre-opening...
- ...Responsible for sorting and distributing guest and administrative mail, managing courier services, and maintaining the hotel's digital information directory (function board). Inventory & Stock Control : Take regular inventories of lobby supplies and guest amenities,...
- ...environment. Flexible to work shifts, including weekends and holidays. Dependable, trustworthy, and team-oriented. Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and...
- ...Assist in organizing guest activities, reservations, and special arrangements Ensure confidentiality and privacy of guest information at all times Contribute to continuous improvement of guest experience standards Support management in achieving guest satisfaction...
- ...detail with a commitment to excellence Emotional intelligence and ability to create meaningful guest connections Additional Information Strong understanding of Raffles & Fairmont service culture and emotional luxury philosophy. A proactive and anticipatory...