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- ...associated with product features, user journeys, monetization models, and digital service functionality. Participate in product compliance audits and incident response activities. - Marketing Compliance: Review advertising materials, promotional campaigns, and marketing...
- ...30 days: get visibility Weekly 1:1s running with every agent Every agent's schedule documented in one place Core metrics audited, with a validated baseline for volume, handle time, and CSAT Daily morning update going out By 60 days: put the structure in...
- ...digital storefront solutions, and AI-powered recommendations designed to support local business management and customer engagement. - Audit business profiles and search results: Review AI-generated business descriptions, local search results, and mapping integrations to...
- ...receiving issues, order holds and freight pickups Act on stuck or unshipped order alerts and see each one through to resolution Audit the 3PL’s monthly invoice before payment and resolve billing discrepancies Prepare fulfillment capacity and inbound timing ahead...