Average salary: SAR7,406 /monthly
More statsSearch Results: 84 vacancies
Strong Communication Skills: Ability to communicate clearly and effectively with customers, whether via phone, email or chat.
Patience and Problem Solving: Ability to deal with diverse clients and handle a variety of problems and needs effectively.
Basic technical...
...Managerial Experience: Previous experience as a call center manager or in related positions in customer service and communications. Ability to lead and manage a large team and achieve organizational goals.
Communication and leadership skills: The ability to communicate...
Communication Skills: Good ability to communicate verbally and written with customers in a clear and friendly manner.
Attention to detail: The ability to absorb the details of the products or services provided by the company and convey them correctly to customers.
...
...service knowledge:
A good understanding of the products or services provided by the customer and the ability to provide information accurately.
Technology handling skills:
Ability to use call center systems and related technology such as smart phones and email....
Call Center Agent
Handle inbound and outbound customer calls professionally.
Provide information, answer inquiries, and resolve issues.
Follow call Scripts and maintain a high level of customer service.
Document customer interactions and transactions accurately...
...A Training Center Manager is responsible for overseeing the daily operations of a training center in Mecca, Saudi Arabia. They are responsible for managing the center's staff, coordinating training programs, and ensuring a high level of customer satisfaction. The ideal...
Bachelor's degree in information technology, computer science, or related field.
General knowledge of operating systems such as Windows, macOS, and Linux.
Excellent communication skills and the ability to express clearly and concisely with customers.
Ability to...
...Maintain and develop internal support and contact center quality standards.
Review a subset of support agents’ conversations (calls, emails, chat, etc)
Assess support interactions based on internal standards;
Accompany evaluations with meaningful and constructive...
...Previous experience: Practical experience in the field of customer service or call center management, preferably having previous experience as a team leader or supervisor.
Leadership and direction skills: The ability to manage and direct the work team effectively, and...
...Job Profile : CCE/ Fresher/ BPO/ Call Center/ Day & Night Shifts/ Inbound Process
Skills: CCE, Customer care executive, CSA, Customer care, CCR, CSE, BPO, CCA, Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer...
...Non Voice Email Chat Process
Skills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical Support...
...existing branch Customer Service procedures and the Customer Contact Center including systems processes and training programs and define... ...systems and technology such as GIS Workflow Management and Call Centre.
Advice and recommend on tariff structures for service...
...• Flexibile to work to shift patterns as and when required. Flexible availability for 24/7 rostered
standby duties and emergency call outs.
• Assist in the production of monthly and quarterly reports as required by the Facilities / Account
Manager.
• Perform...
Latest Harmain Trade Test & Technical Training Center Labor Posts
Makkah 2024
Harmain Trade Test & Technical Training Center invites applications for job positions advertised in daily Express dated 19 May 2024 for following vacancies in Makkah, Saudi Arabia:
# Lineman...
...information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a...
...standards
• Positively contribute to all the sales activities within the hotel and maximize sales opportunities
• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and tallies with the computer and requests are...
...Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls,...
...Latest Harmain Trade Test & Technical Training Center Industrial Posts Makkah 2024
Harmain Trade Test & Technical Training Center invites applications for job positions advertised in daily Express dated 16 February 2024 for following vacancies in Makkah, Dammam Saudi...
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...challenge the status quo! #BELIMITLESS"
Job Description
Consistently offer professional, friendly and engaging service
Handle all calls for the department and ensures all messages, information and requests are communicated promptly and accurately.
Process requests...