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- ...suppliers and supplier’s residents to ensure immediate reaction to Quality Issues. Manage supplier claims process including chargeback and tracking of problem-solving milestones and due dates. Support Material Review Board process to investigate for supplier non...
- ...What we're looking for Experience ~2-3 years operational experience in customer care, claims handling, dispute management, chargeback operations, or comparable high-volume case work ~ Fintech, BNPL, payments, or e-commerce background preferred ~ Fluent Arabic...
- ...Assess and authorize high-risk payment transactions in line with established fraud controls and procedures. Raise and manage chargeback claims on behalf of customers and follow up on cases through resolution. Support the identification and prevention of emerging...
- ...this As a Tapster you will: Perform reconciliations between Internal systems, Payment Gateways and Banks Ensure Refunds/Chargebacks are processed on time. Collaborate and maintain a healthy relationship with the Acquirer Bank (s) for timely processing...