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- ...Director in Umluj, KSA with significant experience in high end hotels, residential and mixed use developments. This person must be forward thinking and experienced in running large, multi-disciplined site teams within KSA. Principle Activities Manage a multi...
- ...Accurately record food and beverage orders, ensuring all guest preferences, allergies, dietary restrictions, and special requests are clearly documented. Coordinate effectively with Culinary, In-Villa Dining Service Associates, Stewarding, and other departments to...
- ...to ensure seamless operations and an integrated guest experience. Conduct regular briefings and departmental meetings, ensuring clear communication of operational priorities, guest feedback, business updates, and service standards. Monitor colleague performance and...
- ...smooth overnight operations. Lead shift briefings and handovers, ensuring important guest, operational, and safety information is clearly communicated between shifts. Lead, support, and coach overnight colleagues, providing guidance and on-the-spot support when...
- ...approved Raffles greeting and etiquette standards. Accurately route calls, take messages, and provide information in a courteous, clear, and professional manner. Maintain a calm, polished, and welcoming tone at all times, regardless of call volume or complexity....
- ...Housekeeping, Engineering, and Food & Beverage to ensure seamless service delivery. Communicate guest preferences and special instructions clearly across departments. Participate in daily briefings to share guest insights and service priorities. Standards, Etiquette &...
- ...food displays Coordinate all restaurant, banquet, and food production activities; supervise assigned chefs and kitchen staff with clear communication and direction Monitor portion control, waste minimization, and proper storage procedures; review food cost analysis...
- ...baggage. This includes accurate tagging, organizing the luggage room into Arrival, Departure, and Long-Term sections, and maintaining a clear logbook. Rooming & Orientation : Escort guests to their rooms and provide a professional orientation, explaining room features...
- ...SLS tone. Serve as a central point of contact for guest inquiries, requests, and service needs throughout their stay. Provide clear and accurate information about hotel facilities, dining, spa, activities, promotions, services, and local attractions. Coordinate...