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- ...Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Emphasizes guest satisfaction during all departmental meetings...
- ...food safety and quality data to assess compliance with related programs and identify areas for improvement. Works to develop and coach Quality Assurance staff through proper coaching, training, and counseling to ensure uniform interpretation and application of standards...
- ...in identifying key drivers of employee satisfaction and supports managers in addressing issues with written plans and actions. • Coaches managers on progressive discipline process. • Ensures development plans are in place (e.g., goals documented, progress towards goal...
