الوصف الوظيفي – Sales Supervisor

مشرف مبيعات | مفروشات آشلي الرقيب – خميس مشيط

خبرة سابقة في المبيعات والإشراف على فرق المبيعات، ويفضل في قطاع الأثاث والمفروشات.
مهارات قيادية قوية والقدرة على تحفيز الفريق وتحقيق الأهداف.
مهارات ممتازة في التواصل والتفاوض والإقناع.
القدرة على تحليل بيانات المبيعات ومتابعة مؤشرات الأداء.
مهارات عالية في خدمة العملاء وحل المشكلات.
إجادة استخدام الحاسب الآلي وبرامج وتقارير المبيعات.
القدرة على العمل تحت الضغط والعمل بنظام الورديات.

Job Description – Sales Supervisor

Ashley Furniture – Al Rugaib | Khamis Mushait

Supervise the sales team, assign responsibilities, and monitor daily performance.
Achieve monthly and annual sales targets and drive revenue growth.
Monitor key performance indicators (KPIs), analyze results, and develop improvement plans.
Train and coach sales representatives to improve selling, negotiation, and persuasion skills.
Evaluate individual performance and provide guidance and support to achieve sales objectives.
Ensure excellent customer service and build long-term customer relationships.
Handle customer complaints and resolve issues professionally.
Monitor promotional campaigns and ensure compliance with approved pricing and discount policies.
Track daily sales and product performance to identify opportunities for increasing revenue.
Prepare regular sales reports and present results to management.
Coordinate with relevant departments to ensure product availability and follow up on customer orders.
Ensure compliance with company policies, quality standards, and customer service procedures.

Previous experience in sales and sales team supervision, preferably in furniture retail.
Strong leadership skills and the ability to motivate teams and achieve targets.
Excellent communication, negotiation, and persuasion skills.
Ability to analyze sales data and monitor KPIs.
Strong customer service and problem-solving abilities.
Proficiency in computer applications and sales reporting tools.
Ability to work under pressure and flexible shifts.