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- ...guest check-ins, check-outs, requests, and inquiries in a timely and professional manner. Answer and manage incoming phone calls, emails, and other guest communications. Provide accurate information about hotel facilities, services, and local attractions....
- ...information about our hotel services, and maximizing revenue through effective sales techniques. Handle incoming reservations via phone, email, and online booking systems, ensuring accuracy and timeliness Provide detailed information about hotel accommodations, rates,...
- ...of the Reservations Department, ensuring efficient handling of all reservation requests. Oversee incoming reservations via phone, email, and online booking channels, ensuring accuracy, timeliness, and adherence to hotel standards. Support, coach, and provide...
- ...using a combination of classroom learning and On Job Training. Job Description Handle incoming reservation inquiries via phone, email, and online platforms in a friendly and professional manner. Accurately process and confirm reservations, ensuring all guest...
- ...Key Responsibilities Serve as the primary point of contact for all guest requests, inquiries, and service needs via telephone, email, or other communication channels. Respond promptly and professionally to guest requests, ensuring timely follow-up and resolution...