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- ...activations, adapting messaging for different audiences and markets. • Review and quality-check social media captions, digital ad copy, and email marketing content developed by the Social Media & Digital Marketing Manager, ensuring consistency of voice and messaging across all...
- ...including selection, hosting, content direction, and performance tracking. Oversee digital campaigns including paid media, SEO/SEM, email marketing, and retargeting initiatives. Monitor digital performance, analytics, and KPIs, optimizing campaigns for engagement and...
- ...area Process payments and handle financial transactions accurately and securely Communicate effectively with guests via phone, email, and in-person interactions in a friendly and empathetic manner Coordinate with housekeeping, maintenance, and other departments...
- ...past requests, and cultural sensitivities to personalize future interactions. Pre-Arrival Correspondence : Manage the pre-arrival email cycle, following up on ongoing communications with guests and travel agents to confirm arrival details and special preparations....
- ...Operate the Property Management System (preferably Opera Cloud) confidently for all Front Office functions. ~ Manage the Reception email inbox professionally and timely. ~ Perform regular checks on registration cards, guest buckets, and ensure compliance with Data...