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- ...area Process payments and handle financial transactions accurately and securely Communicate effectively with guests via phone, email, and in-person interactions in a friendly and empathetic manner Coordinate with housekeeping, maintenance, and other departments...
- ...coordinated and every guest arrives feeling expected and welcomed. Key Responsibilities Handle restaurant reservations through phone, email, and designated reservation systems in a professional and timely manner. Respond to guest enquiries and provide accurate...
- ...GROUP RESERVATION REQUESTS EFFICIENTLY AND ACCURATELY THROUGH OPERA / ACCOR SYSTEMS. • RESPOND PROMPTLY TO INQUIRIES VIA PHONE, EMAIL, WEBSITE, OR OTA PLATFORMS. • UPSELL HIGHER ROOM CATEGORIES AND PROMOTE HOTEL PACKAGES TO MAXIMIZE REVENUE. • ENSURE ALL BOOKINGS...