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- ...Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems....
- ...applications, templates, and databases using Microsoft Office (Word, Excel, PowerPoint, Access) Provide help desk support and troubleshoot hardware, software, and network issues Prepare system documentation including user manuals, procedures, flowcharts, and diagrams...