Average salary: SAR4,690 /monthly
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- ...line technical support to employees, ensuring that IT hardware, software, systems, and user accounts are working effectively. The IT Helpdesk Specialist diagnoses and resolves technical issues, manages support requests, and escalates complex problems to the appropriate IT...
- ...timely communication and effective shift handovers. Preferred qualifications: • Experience in service desk operations, facilities helpdesk, or an operations control centre. • Familiarity with ServiceNow, CAFM, Nlyte, or similar platforms. • Strong English...
- ...and fix them at the source Coordinate with field operations on installation and service issues that reach support Process & Helpdesk Ownership Build processes where none exist and update them as the business changes Own our helpdesk setup (currently Freshdesk...
- ...VLANs for cameras and office devices. ?Technical Support: ?Maintain hardware (desktops, laptops, printers) and assist staff with IT helpdesk issues. ?Requirements and Qualifications: ?Experience: Minimum 3+ years directly handling Fiber cabling, CCTV setup, and IT...