Average salary: SAR4,690 /monthly
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- ...LAWAZEM is seeking a dedicated and tech-savvy individual to join our team as an IT Support / Helpdesk professional. In this role, you will provide technical assistance and support to our employees, ensuring that all IT systems run smoothly and efficiently. You will be...
- ...Company is on a mission to redefine entertainment and lifestyle in Saudi Arabia. We are currently seeking an Associate Director - Helpdesk to lead our customer support operations, delivering exceptional service and support to all stakeholders. This role will play a critical...
- A prominent entertainment and lifestyle organization in Saudi Arabia seeks an Associate Director - Helpdesk to lead customer support operations. This role involves managing helpdesk teams, ensuring quality service delivery, and fostering a customer-centric environment....
- A leading technology support provider in Riyadh is seeking an IT Support / Helpdesk professional. You will provide technical assistance, troubleshoot hardware and software issues, and manage support tickets. The qualified candidate should have an Associate degree in IT...
- ...environment, ensuring timely resolution of issues, and delivering excellent customer service. Responsibilities Provide L1/L2 helpdesk support including issue diagnosis, resolution, and escalation when required. Log, track, and manage incidents in line with...
- ...Responsibilities Provide onsite and remote support for hardware and software Answer helpdesk calls and manage tickets in the ITSM tool from creation to resolution Deliver first-line support for system administration tasks, including Active Directory 2016/2019...
- ...scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolved as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their...
- ...opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com. #J-18808-Ljbffr...
- .... # Conduct regular audits to ensure data accuracy and integrity. # Write, submit and monitor Service Requests (SR) in Oracle Helpdesk system. # Evaluate Upgrades / Patches / Bug Fixes and interface with the organization. # Administer Project Archive Backup Solution...
- ...environment by analyzing requirements, resolving problems, installing hardware and software solutions, supporting the internal IT Helpdesk, troubleshooting hardware and software issues, and providing resolutions to IT matters. Additionally, this position will oversee the...
- ...Skills: ~ Diploma or Bachelor’s degree in Information Technology or related field. ~2–4 years of experience in IT support or helpdesk role. ~ Good knowledge of Windows 11, Microsoft Office, and basic networking (TCP/IP, DNS, DHCP). ~ Ability to install, configure...
- ...interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com. WTW is an equal opportunity employer. #J-18808-Ljbffr...
- ...or diploma in Computer Science, Information Technology, or a related field. ~2–5 years of experience in technical support or IT helpdesk roles. ~ Proficiency with Windows and macOS environments. ~ Good understanding of networking fundamentals (LAN/WAN, DNS, DHCP)...
- ...interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com. WTW is an equal opportunity employer. #J-18808-Ljbffr...
