Search Results: 45 vacancies
This Specialist position is to play a key role in the organization and the team to be a subject matter expert in solving various IT related problems from Infrastructure up to cybersecurity. This person will be supporting the manufacturing systems deployed at the client...
...As a Junior Helpdesk Coordinator at ITP Media Saudi you will be responsible for assisting in the management and coordination of our helpdesk operations. You will work closely with our support team to ensure that client issues and inquiries are addressed efficiently....
As the first point of contact (m/f/d) for our customers, you are responsible for the classification, prioritization and categorization of incoming inquiries
You are responsible for analyzing and solving complex issues by working closely with colleagues from other departments...
رقم الوظيفة: REF1669G
تاريخ النشر: 01/12/2023
وصف الشركة
تعال وساعدنا في إنشاء حياة يومية أفضل للعديد من الناس. هذا هو رؤية ايكيا. نقوم بذلك عن طريق تقديم مجموعة واسعة من المفروشات المنزلية ذات التصميم الجيد والوظائف بأسعار منخفضة بحيث يتمكن العديد من ...
6-8 Years of EXPERIENCE.
...Job Description
FM Helpdesk Manager
Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management,...
...Job Description
Senior Helpdesk Specialist - Saudi National
Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services...
...you about this job.
* Bachelor's degree in computer science or related field preferred. yes no
* Proven knowledge in a helpdesk or technical support role. yes no
* Strong understanding of IT concepts, hardware, software, and networking. yes no
*...
...deadlines and work under pressure.
~ Ability to analyze data and identify trends to drive process improvements.
~ Experience with helpdesk software and customer relationship management (CRM) tools.
~ Ideally, knowledge and certifications in ITIL and/or other industry...
...branches in KSA.
Coordination with different suppliers and internal teams to provide the requested service to branches.
Daily IT helpdesk for HQ office.
Support employees with hardware and software problems.
ICT equipment maintenance Laptops, Printers, Wifi,...
...Responsibility:
Work in 24/7 shifts as part of DCO team, providing L1 support for the Datacentre Infrastructure Environment.
Attend helpdesk phone calls when in night shifts.
Monitor datacentre infrastructure using tools likeVeeamOne, ManageEngine and Nagios....
...effective administrative support as in when required
Desired Candidate Profile
~3 years minimum experience across administration, helpdesk or call centre
~ Excellent command in English & Arabic both written and verbal is essential
~ Good literacy and numeracy...
...improvements with senior leadership across Maximus KSA. You will also be responsible for strategic advice in the management of customer helpdesk enquiries, including the review, implementation, and monitoring of customer service standards across Maximus KSA.
Reporting...
....
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If you are experiencing difficulties with online job applications, please contact the eRecruit Helpdesk .
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Tenders
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Projects
Get Involved!
Contact us...
...Roles and Responsibilities:
- Answer, reply, and support all clients whether through phone or email, operate as their helpdesk, and handle their complaints 24/7.
- Resolve client’s issues related to Applications.
- Maintain application monitoring, performance tuning...
...least 10+ years of experience in IT, ICT, and communications/data network sys...
3 years minimum experience across administration, helpdesk or call centre;Work in a fast active environment meeting deadlines required by the contract;Ideally a degree holder, m......
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27. Maintenance Planner...
...scheduled time and to the quality standards set by PH
Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
Submit timely and...
...o Conduct regular audits to ensure data accuracy and integrity
o Write, Submit and Monitor Service Requests (SR) in Oracle Helpdesk system
o Evaluate Upgrades / Patches / Bug Fixes and interface with the organization
o Administer Project Archive Backup Solution...