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- ...stakeholders. Responsibilities * Act as the primary point of contact for all facility-related enquiries and issues, managing the helpdesk system effectively. * Coordinate and oversee both planned and reactive maintenance tasks, liaising with suppliers, contractors,...
- ...implementation of new offices, network expansions, relocations, and infrastructure upgrades. • Collaborate with server, security, and helpdesk teams to ensure seamless service delivery. Qualifications • Bachelor’s degree in Information Technology, Computer Science,...
- ...adherence to the hotel’s IT policies and data protection standards. EXPERIENCE & SKILLS Previous experience in IT support, helpdesk, or technical roles, preferably in the hospitality industry. Basic knowledge of computer networks, operating systems, and...
- ...for more complex technical problems 2. Support desktops, laptops, printers, and mobile devices (iOS/Android) 3. Manage and resolve helpdesk tickets, maintaining ownership through to resolution 4. Configure, image, and deploy new machines 5. Support Microsoft 365...