Search Results: 3 vacancies
...hardware problems, escalating complex issues to senior support specialists as needed
Document support tickets accurately in the helpdesk system, maintaining detailed records of troubleshooting steps and solutions
Assist in the deployment and configuration of...
Winged Recruitment
Medina
more than 2 months ago
...operational weaknesses and help improve or innovate new processes and tools
Own communications and reporting, tell the story of NA Helpdesk to global stakeholders
Requirements
Experience within a helpdesk / support / customer service or similar customer-oriented...
Hilton
Medina
more than 2 months ago
...Administration of incident queue to include ticket assignment and escalation.
What You'll Need Additional Job Description
~1-3+ years helpdesk/desktop support in an enterprise environment.
~ Expertise with Windows 10 in an enterprise Active Directory domain environment....
