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- ...a stylish and refined appearance. Ensure compliance with all fire, health, safety, and hygiene standards, as well as local and internal licensing requirements. Qualifications ~1–2 years of experience in a guest-facing role, ideally in an upscale or lifestyle...
- ...Hospitality Management or related field (preferred) Professional butler certification from a recognized institution (e.g., The International Butler Academy) Exceptional interpersonal and communication skills Strong leadership and team management abilities...
- ...special occasions, and cultural sensitivities to personalize every interaction. Coordination & Operations: Liaise closely with internal departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and...
- ...and continuity of guest service. ~ Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates. ~ Operate the Property Management System (preferably Opera Cloud) confidently for all Front Office functions. ~ Manage...
- ...Represent Spa & Wellness in media opportunities, VIP briefings, and site inspections. Partner with PR and marketing for local and international brand exposure. 7. Sustainability & Compliance Ensure the use of sustainable products, reduce single-use plastics, optimize...
- ...discerning travelers. Job Description Key Responsibilities Telephone & Communication Excellence: Answer all incoming and internal calls promptly using the approved Raffles greeting and etiquette standards. Accurately route calls, take messages, and provide...
- ...Concierge, Butler Service, Housekeeping, and Food & Beverage to execute bespoke guest experiences. Maintain strong relationships with internal stakeholders to ensure seamless service delivery. Operational Excellence: Ensure accurate documentation of guest preferences...
- ...well with limited supervision. Customer focus: Is dedicated to meeting expectations and all requirements for both external and internal guests. Act with customers in mind. Team Player: demonstrates co-operation and trust with colleagues in his/her own team and across...
- ...properties Extensive knowledge of security management systems, risk assessment, and crisis management Strong understanding of international security standards and local regulations in Saudi Arabia Excellent leadership skills with the ability to manage and motivate...
- ...Responsibilities: Support the Talent & Culture Manager in the effective administration of the department, ensuring compliance with all internal policies and local labor regulations. Maintain accurate and confidential Heartist records, including digital filing and...