Itil jobs in Jeddah

A leading IT services provider in Saudi Arabia is looking for a Managed Services Support Specialist to oversee and maintain ManageEngine tools. The ideal candidate will have a Bachelor's degree in IT and 3-5 years of experience. This role involves proactive management of...

 ...including Manage IT services which comprises of the entire portfolio of IT Infrastructure and application management by following up ITIL and ISO standards. Our Head office for Middle east is located in Riyadh (Saudi Arabia), Africa Head office is in Sudan and Asia... 

 ...including Manage IT services which comprises of the entire portfolio of IT Infrastructure and application management by following up ITIL and ISO standards. Our Head office for Middle east is located in Riyadh (Saudi Arabia), Africa Head office is in Sudan and Asia... 

 ...tools deployed at client environments. The role ensures service continuity, tool optimization, IT asset visibility, and alignment with ITIL best practices, enabling clients to operate efficiently and meet strategic IT goals. Key Responsibilities: •  ManageEngine... 

 ...Systems, or related field. Master’s degree (MBA, MSc, or equivalent) preferred. Professional certifications (CIO, TOGAF, PMP, ITIL, CISSP, CISM, Cloud Architect) are an advantage. Experience ~15–25 years of progressive leadership in Technology, Digital Transformation... 

 ...delivery processes . ~ Hands‑on understanding of DevSecOps , CI/CD pipelines , and IT infrastructure . ~ Familiarity with ITIL , Agile , and DevOps frameworks. ~ Leadership , communication , and stakeholder management skills. #J-18808-Ljbffr... 

 ...experience in the following areas: Expertise in Risk and Governance Frameworks, including IT governance frameworks (e.g., COBIT, ITIL, NIST), ISO 27001 standards, information security principles, policy development, and risk assessment. Proficiency in IT Systems... 

 ...proven facilitation skills Experience in conducting trainings sessions and developing training materials. Familiarity with PMI or ITIL methods, and process mapping tools . Proven experience in project management and leading technology implementation projects.... 

 ...infrastructure (on-premises and cloud) SIEM, EDR, NDR, DLP, SOC operations Vulnerability assessment and remediation tracking ITIL Incident, Problem, and Change Management Reporting & Client Governance Prepare monthly executive dashboards and reports... 

 ...services, ensure client satisfaction, and maintain effective communication with clients. The ideal candidate holds a Bachelor's degree and ITIL certification, with experience in incident, contract, and financial management. This hybrid role includes engaging clients at Jeddah... 

 ...Salary Package: 12,000 SAR Qualifications & Skills: Strong understanding of IT Service Management (ITSM) frameworks, especially ITIL . Experience in incident logging, classification, prioritization, investigation, and closure. Ability to manage multiple... 

 ...interpersonal skills. ~ Ability to work independently and as part of a team. ~ Relevant certifications such as Certified IT Asset Manager (CITAM) or ITIL certification are a plus. Salary is not a constraint ,company is looking for right candidate . #J-18808-Ljbffr... 

 ...identifying and resolving issues. ~ Ability to work collaboratively in a fast-paced, team-oriented environment. ~ Certifications in ITIL or other ITSM methodologies are a plus. Why Join Us Opportunity to work with a talented and passionate team. Competitive...