Itil jobs in Jeddah

A leading IT services provider in Saudi Arabia is looking for a Managed Services Support Specialist to oversee and maintain ManageEngine tools. The ideal candidate will have a Bachelor's degree in IT and 3-5 years of experience. This role involves proactive management of...

A leading healthcare provider in the Makkah Region is seeking an IT Service Manager to support ITIL processes and business users. Your responsibilities will include maintaining IT assets, managing service desk incidents, and ensuring adherence to SLAs. Excellent communication... 

 ...directions and best practices Great communication and interpersonal skills Good team player with planning and organizing skills ITIL certification is an advantage Successful candidates have to declare Criminal record extract not older than three months... 

A leading IT and Engineering Solutions firm in Saudi Arabia is seeking an IT Support Specialist to maintain and improve desktop infrastructure and provide effective technical support. The ideal candidate is fluent in English and Arabic, has several years of experience in...

 ...Prometheus, or equivalent) to enable proactive issue detection. Process Design & Scalability » Design and document standardized ITIL-aligned processes for incident, problem, change, and release management that can be replicated across new client engagements. »... 

 ...Service Catalog, and Knowledge Management to accurately scope proposed solutions and produce well-defined proposals Stay current with ITIL v4 frameworks, competitive ITSM platform developments, and evolving client buying trends to continuously strengthen personal domain... 

 ...including Manage IT services which comprises of the entire portfolio of IT Infrastructure and application management by following up ITIL and ISO standards. Our Head office for Middle east is located in Riyadh (Saudi Arabia), Africa Head office is in Sudan and Asia... 

 ...technical data (i.e. financial, statistical and/or performance) •    Certifications in project management or IT service management (ITIL). •    Fluent in English and Arabic. It would be helpful in this position for you to demonstrate the following capabilities and... 

 ...Systems, or related field. Master’s degree (MBA, MSc, or equivalent) preferred. Professional certifications (CIO, TOGAF, PMP, ITIL, CISSP, CISM, Cloud Architect) are an advantage. Experience ~10–15 years of progressive leadership in Technology, Digital Transformation... 

 ...Role Purpose To provide support of ITIL Processes and business users which includes Service Desk, End user support, hardware and software provisioning and batch process include all ITIL functions in order to support the day-to-day business operations within the agreed... 

 ...experience in the following areas: Expertise in Risk and Governance Frameworks, including IT governance frameworks (e.g., COBIT, ITIL, NIST), ISO 27001 standards, information security principles, policy development, and risk assessment. Proficiency in IT Systems... 

 ...tools deployed at client environments. The role ensures service continuity, tool optimization, IT asset visibility, and alignment with ITIL best practices, enabling clients to operate efficiently and meet strategic IT goals. Key Responsibilities ManageEngine... 

 ...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred... 

 ...infrastructure (on-premises and cloud) SIEM, EDR, NDR, DLP, SOC operations Vulnerability assessment and remediation tracking ITIL Incident, Problem, and Change Management Reporting & Client Governance Prepare monthly executive dashboards and reports... 

 ...proven facilitation skills Experience in conducting trainings sessions and developing training materials. Familiarity with PMI or ITIL methods, and process mapping tools . Proven experience in project management and leading technology implementation projects.... 

 ...contingency plans, standards, and guidelines are followed. Monitor risk, compliance & resilience; ensure compliance with ISO 27001, ITIL practices, regulatory requirements, internal audit standards. Lead disaster recovery and business continuity readiness.... 

 ...interpersonal skills. ~ Ability to work independently and as part of a team. ~ Relevant certifications such as Certified IT Asset Manager (CITAM) or ITIL certification are a plus. Salary is not a constraint ,company is looking for right candidate . #J-18808-Ljbffr... 

 ...Salary Package: 12,000 SAR Qualifications & Skills: Strong understanding of IT Service Management (ITSM) frameworks, especially ITIL . Experience in incident logging, classification, prioritization, investigation, and closure. Ability to manage multiple... 

 ...identifying and resolving issues. ~ Ability to work collaboratively in a fast-paced, team-oriented environment. ~ Certifications in ITIL or other ITSM methodologies are a plus. Why Join Us Opportunity to work with a talented and passionate team. Competitive...