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- ...qualifications ~ Bachelor's degree in Computer Science, Information Technology, Computer Engineering or a related discipline. ~ITIL Foundation, SolarWinds, Elastic, Linux, Microsoft, networking or observability certifications are advantageous but not mandatory....
- ...Security Manager) CRISC (Certified in Risk and Information Systems Control) CGEIT (Certified in the Governance of Enterprise IT) ITIL Foundation or ITIL Managing Professional PMP (Project Management Professional) or equivalent program management certification...
- ...Customer Satisfaction (CSAT) and Net Promoter Score (NPS) targets, addressing low scores through actionable improvement plans. Drive ITIL service management practices, including change, release, incident, and problem management, while participating in governance reviews...
- ...of ServiceNow platform architecture and the CMDB data model. Strong understanding of IT Service Management (ITSM) processes and ITIL best practices. Solid understanding of integration standards and technologies, including Web Services, SSO, OAuth, and API integrations...
- ...Directory and VMware Backup, disaster recovery and Veeam ERP infrastructure support, preferably Microsoft Dynamics 365 Cybersecurity, monitoring and change management Preferred certifications: CCNA/CCNP, Microsoft, VMware and ITIL. Please Send your resume/CV...
- ...equivalent. ~ Experience with server administration (e.g., Linux/Unix, Windows Server) and cloud-based systems. ~ Familiarity with ITIL framework for IT service management. ~ Knowledge of VoIP systems and telecommunication networks. ~ Experience with enterprise IT...
- ...technologies - Excellent problem-solving and critical thinking skills - Strong communication and collaboration abilities - Ability to prioritize and manage multiple tasks effectively - Understanding of ITIL processes and procedures Please Send your resume/CV...
- ...Relevant certifications are highly desirable: TOGAF AWS Solution Architect Microsoft Azure Solutions Architect SAP Certifications ITIL SAFe PMP BONUS POINTS IF YOU HAVE Expertise in Technology Strategy and Transformation. Experience in Enterprise Architecture...
- ...certifications: Bachelor’s degree or relevant qualification in IT/Computing, or related field. Relevant IT certifications, such as ITIL and Microsoft 365. Required experience: Seasoned experience required in diagnosis and troubleshooting, IT Technical Support role...
- ...of networking fundamentals (TCP/IP, DNS, DHCP, VPN). Hands-on experience with Microsoft Exchange, Entra ID, Jamf, or Intune. ITIL, CompTIA A+, Microsoft role-based certifications such as MD-102 (Endpoint Administrator), or similar. Experience with incident monitoring...
- ...integration techniques. ~ Experience with data imports, transform maps, troubleshooting, testing, and debugging. ~ Understanding of ITIL processes and hardware asset compliance requirements. ~ Strong analytical, problem-solving, communication, and documentation...
- ...Administration. Shell Scripting. PowerShell Scripting. Python Scripting. Azure, AWS, OCI, or GCP Database Services. DevOps and Automation experience. Infrastructure as Code (IaC). ITIL Knowledge. Oracle, SQL Server, PostgreSQL, or MySQL Certifications....
- ...routing issues when required Maintain up-to-date network documentation, including topology, VLANs, and circuit information Follow ITIL-based incident and ticket management processes within a 24/7 NOC environment Required Technical Skills: Cisco Meraki...
- ...reporting. Preferred Qualifications Experience integrating IAM solutions with cloud platforms such as Microsoft Entra ID, AWS, or GCP. Familiarity with ITIL processes and ServiceNow or similar ticketing tools. Relevant IBM ISIM, ISAM, or IGI certifications....
- · Manage and support day-to-day ITSM processes within the ServiceNow platform, ensuring alignment with ITIL best practices and NWC’s service management objectives. · Review, design, and continuously improve SLA definitions, SLA reporting, and service performance measurement...
- ...example ticketing, guest experience or park operations systems. Additional certifications such as PRINCE2, PgMP, Agile/Scrum, ITIL or CCNA/CCNP. Familiarity with Saudi NCA cybersecurity controls and data-protection regulations. Vertical: Technology...
- ...of object-oriented programming, Knowledge of secure coding practices, Experience working in Agile development environments Preferred Certifications: SailPoint IdentityIQ Engineer, SailPoint IdentityIQ Professional, Oracle Java Certification, ITIL Foundation...
- ...Professional certifications preferred: CompTIA Security+, Certified in Cybersecurity (ISC)², CISA, ISO 27001, ISO 22301, CRISC, ITIL Foundations. Analytical mindset with the ability to evaluate benefits, drawbacks, and rationale for risk response strategies....
- ...IdentityIQ. ~ Strong understanding of Identity Governance & Administration. ~ Experience designing enterprise IAM solutions. ~ Strong documentation and presentation skills. Preferred Certifications ~ SailPoint IdentityIQ Engineer/Architect ,CISSP ,TOGAF , ITIL...
- ...including secure remote access and site-to-site connectivity. Perform Incident, Problem, and Change Management activities following ITIL practices. Conduct Root Cause Analysis (RCA) for security incidents and platform issues. Support Cyber Incident Response...
- ...Knowledge of NPHIES transactions, ICD-10-AM, CCHI/CHI billing standards, and DRG/AR-DRG is preferred. Strong project management, ITIL, and change management skills. Excellent leadership, analytical, problem-solving, communication, and stakeholder-management...
- ...end-to-end supply chain environments. ~ Knowledge of relational databases such as PostgreSQL, DB2, or Oracle. ~ Familiarity with ITIL processes and Agile ways of working. ~ Experience using IT service management platforms such as BMC Remedy, Jira Service...
- ...service adjustments that improve cloud reliability and the overall operational experience. ~• Process Compliance & Quality ~ Follow ITIL-based operational processes for incident, request, and change management across all cloud delivery activities. ~ Ensure compliance...
- ...continuous improvement activities.. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. ITIL Foundation certification is preferred. Experience with cloud platforms such as Microsoft Azure or AWS is an advantage....
- ...development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. - Understanding of various operating models such as project-centric and product-centric and also different types of agile...
SAR 126000 - 189000 per year
...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred...- ...PMP certification is required. • PMI-ACP, PRINCE2, SAFe, CSM, PSM, or another recognized Agile certification is an advantage. • ITIL or a relevant service management certification is an advantage for candidates with managed services experience. Skills & Competencies...
InnovationTeam
Riyadh5 days ago - ...Certified ISO27001 Practitioners Agile PM Practitioner Agile Project Management (AgilePM®) Practitioner Certified ITIL®4 Specialist Certified CMMI Professional Work Location and Work Schedule Work location: Within Saudi Arabia - To be...
