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- ...growth. We’re not here to keep up but to redefine what’s possible, and our track record proves it. Your Role We are seeking a ITIL Expert with 10+ years of experience in IT Service Management. In this role, you will be responsible for defining, managing, and optimizing...
- An IT Solutions Company operating in Saudi Arabia seeks a Technical Support Specialist to provide troubleshooting assistance and document user interactions. The ideal candidate will have 2+ years of relevant experience, fluent in both English and Arabic, and possess strong...
- ...the end-to-end support operating model for AI and enterprise technology solutions. Responsibilities include defining SLAs, managing ITIL-aligned operations, leading client communications, and driving continuous improvement initiatives. The ideal candidate has proven experience...
- ...Support Operations Lead to govern end-to-end support for AI and enterprise technology solutions. Responsibilities include establishing ITIL-aligned workflows, managing client communications, and leading a technical support team. Candidates should have a proven background...
- ...directions and best practices Great communication and interpersonal skills Good team player with planning and organizing skills ITIL certification is an advantage Successful candidates have to declare Criminal record extract not older than three months...
- A leading healthcare provider in the Makkah Region is seeking an IT Service Manager to support ITIL processes and business users. Your responsibilities will include maintaining IT assets, managing service desk incidents, and ensuring adherence to SLAs. Excellent communication...
- A digital and user experience design agency in Saudi Arabia is looking for an IT Administrator to manage IT processes and support a team of 30-40 members. The ideal candidate has strong experience with Google Workspace, Mac OS, and Windows systems, and excels in communication...
- A leading IT and Engineering Solutions firm in Saudi Arabia is seeking an IT Support Specialist to maintain and improve desktop infrastructure and provide effective technical support. The ideal candidate is fluent in English and Arabic, has several years of experience in...
- D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous...
- ...stakeholder management and excellent communication and interpersonal skills. ~ Analytical and quantitative thinking abilities. ~ ITIL v3 Practitioner or v4 Foundation preferred. ~ Strategic Thinking, Drive for Excellence, Customer Orientation, Teamwork &...
- ...including Manage IT services which comprises of the entire portfolio of IT Infrastructure and application management by following up ITIL and ISO standards. Our Head office for Middle east is located in Riyadh (Saudi Arabia), Africa Head office is in Sudan and Asia...
- ...Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field. Professional certifications (PMP, ITIL, COBIT, ERP certifications) are an advantage. Experience Minimum 10 years of progressive IT experience , including managerial...
- ...precise) to facilitate final resolution of central teams when required, Solid knowledge of O365, Microsoft Azure, Microsoft Security, ITIL practices, Knowledge on HW supply and expense management in accordance with the indirect purchasing policy, Capacity on the...
- ...application support (builds, releases, crash logs, compatibility). • Log analysis, performance tuning, and monitoring/alerting setup. • ITIL Incident, Problem, and Change management. About the company Saudi Networkers Services, incorporated in 2001 with an aim to...
- ...Preferred Skills Experience working on government or large enterprise projects Familiarity with other frameworks such as ITIL, ISO 27001, or NIST Strong communication and presentation abilities Ability to work in both onsite and offshore delivery models...
- ...security, and automation tools (Terraform, Ansible, etc.). • Certifications Relevant certifications (AWS/Azure Solutions Architect, CISSP, ITIL, etc.) are preferred. • Soft Skills Strong communication, problem-solving, and stakeholder management skills. About the company...
- ...enterprise data platform migrations or greenfield builds. Preferred qualifications and experience: The certifications are TOGAF, ITIL, or similar. AI/ML Integration experience architecting Feature Stores and MLOps pipelines to support machine learning workflows....
- ...big advantage. SQL Server and Oracle DB knowledge are desirable but not mandatory. Business process certifications in Balanced Scorecard, Project Management, IT Governance (ITIL, COBIT) are highly desirable but not mandatory. Minimum 3 Years of experience ....
- ...including Manage IT services which comprises of the entire portfolio of IT Infrastructure and application management by following up ITIL and ISO standards. Our Head office for Middle east is located in Riyadh (Saudi Arabia), Africa Head office is in Sudan and Asia...
- ...experience in the following areas: Expertise in Risk and Governance Frameworks, including IT governance frameworks (e.g., COBIT, ITIL, NIST), ISO 27001 standards, information security principles, policy development, and risk assessment. Proficiency in IT Systems...
- ...knowledge of security operations, incident response, and vulnerability management. ~ Good understanding of IT Service Management (ITIL)and enterprise IT environments. Other Preferred Qualifications: Master’s degree in Cybersecurity or a related discipline....
$7500 - $8000 per month
...governance frameworks, policies, and procedures in line with SAMA IT Governance Framework (ITGF) and other related standards (COBIT, ITIL, ISO). Work with other Technology team to address internal and external audit observations and collect the required evidence...- ...service delivery operations to ensure reliable access to digital workplace technologies and consistent, effective application of ITSM and ITIL practices. • Manage the service health, service levels, and user experience indicators for the region. • Analyze performance...
- ...Cloud Architect Certification from AWS/Azure/Google IT Infrastructure certification from leading OEMs TOGAF (Desirable) ITIL (Desirable) Experience: Minimum 7 Years of relevant experience Experience working at a Big 4 or Management Consulting firm...
- ...development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. - Understanding of various operating models such as project-centric and product-centric and also different types of agile...
- ...Practitioner Certified ISO27001 Practitioners Agile PM Practitioner Agile Project Management (AgilePM®) Practitioner Certified ITIL®4 Specialist Certified CMMI Professional Work Location and Work Schedule Work location: Within Saudi Arabia - To be...
- ...party patching (Adobe, Java, Chrome, etc.). Familiarity with SCCM, WSUS, Intune, or other patch tools is a plus. Understanding of ITIL processes (Incident, Change, Problem). Understand GOV policies and process related to change within environment as CRQ. Soft...
SAR 120000 - 180000 per year
...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred...- ...access across devices using SSO, MFA, VPNs, and enterprise mobility platforms. Collaborate with the ITSM team to define and uphold ITIL-aligned processes, SLAs, and XLAs (Experience Level Agreements) for executive support. Maintain service performance dashboards,...
- ...Master’s degree in a relevant field. Certifications in architecture methodologies (such as TOGAF) or cloud platforms (AWS, Azure). ITIL certification is preferred. Experience with DevOps practices and tooling to enhance collaboration between development and...
