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- ...growth. We’re not here to keep up but to redefine what’s possible, and our track record proves it. Your Role We are seeking a ITIL Expert with 10+ years of experience in IT Service Management. In this role, you will be responsible for defining, managing, and optimizing...
VisionX Technologies, Inc.
Riyadh1 day ago - ...Process Lead to oversee incident management processes and ensure effective service delivery. The ideal candidate will have expertise in ITIL practices and experience generating SLA reports. This role is project-based for 3-6 months with potential renewals. Interested...
Abdalihospital
Riyadh3 days ago - ...Management Account Process Lead for a project expected to last 3-6 months. The ideal candidate should have expertise in Incident Management, ITIL processes, and End-End Service Delivery. This role is crucial for ensuring that all service levels are met and improved over time....
HalalaH
Riyadh3 days ago - ...Process Lead for a project based in Riyadh. This role involves overseeing the incident management processes and ensuring adherence to ITIL standards and service-level agreements. The project duration is 3-6 months with the possibility of extension. Ideal candidates will...
Alhokair Group
Riyadh3 days ago - ...will last between 3-6 months and may extend based on client renewal. Candidates should possess expertise in incident management and ITIL processes. The role involves ensuring high-quality service delivery and compliance with SLA reporting standards. Please send your CV...
IMC-Jordan
Riyadh3 days ago - ...Incident Management Account Process Lead for a project of 3-6 months. The ideal candidate will have expertise in incident management, ITIL processes, and SLA reporting. Responsibilities involve ensuring end-to-end service delivery for problem, change, configuration, and...
Amman Baccalureate School - ABS
Riyadh2 days ago - ...delivery processes over a duration of 3-6 months with potential for extension. Candidates should possess expertise in Incident Management, ITIL Processes, and IT Service Management (ITSM). Interested candidates are encouraged to send their CVs via provided emails. #J-18808-...
Sitech, LLC
Riyadh3 days ago - ...company in Jeddah seeks an IT professional to provide end-user support and manage IT operations. The role involves maintaining the ITIL framework, digitizing processes, and ensuring compliance with Cybersecurity policies. Candidates should have experience in automation...
Catrion
Jeddah2 days ago - ...leading healthcare provider in Riyadh is seeking an Incident Management Account Process Lead to oversee service delivery and manage ITIL processes. The role involves ensuring adherence to SLA reports and leading incident management initiatives. Ideal candidates should...
Security Forces Hospital - Riyadh
Riyadh3 days ago - ...Account Process Lead for a 3-6 month project. This role involves managing incident processes, overseeing SLA reports, and coordinating ITIL processes to ensure effective service delivery. Candidates are required to have experience in incident management and ITSM....
Shawarmer Food Company LLC.
Riyadh3 days ago - ...implementing ITSM frameworks in line with international standards. The ideal candidate has 7-10 years of experience, proficiency in ITIL and COBIT, and strong skills in data analysis and reporting. Responsibilities include designing dashboards, automating reports, and...
Case in Point Consulting
Riyadh1 day ago - A digital and user experience design agency in Saudi Arabia is looking for an IT Administrator to manage IT processes and support a team of 30-40 members. The ideal candidate has strong experience with Google Workspace, Mac OS, and Windows systems, and excels in communication...
WEbook, Inc.
Riyadh1 day ago - ...Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field. Professional certifications (PMP, ITIL, COBIT, ERP certifications) are an advantage. Experience Minimum 10 years of progressive IT experience , including managerial...
- ...time required, 2 – 5% for the entire year Education and Training Post-Secondary Degree in Information Technology preferred ITIL Foundations desirable Technical certifications considered Physical, Business and Safety Requirements Compliance with...
- ...ServiceNow workflows, Flow Designer, and Automation. ~ Hands-on experience with integrations (REST/SOAP APIs). ~ Good understanding of ITIL processes and service management concepts. ~ Experience working in Agile/Scrum environments. ~ Strong problem-solving and...Remote job
- .... Requirements Certification Requirements: Bachelor’s degree in Computer Science, Business Administration equivalent. ITIL Foundation (preferred) Inbound Sales (must) Sales Enablement (must) Skills: Minimum of 5 years’ experience in – enterprise...
- ...in Computer Science, Information Technology, or Engineering. - Certifications: PMP (Project Management Professional) and ITIL (Information Technology Infrastructure Library) certifications are highly preferred. - Experience: 6–10 years in IT Service...
$7500 - $8000 per month
...governance frameworks, policies, and procedures in line with SAMA IT Governance Framework (ITGF) and other related standards (COBIT, ITIL, ISO). Work with other Technology team to address internal and external audit observations and collect the required evidence...- ...access across devices using SSO, MFA, VPNs, and enterprise mobility platforms. Collaborate with the ITSM team to define and uphold ITIL-aligned processes, SLAs, and XLAs (Experience Level Agreements) for executive support. Maintain service performance dashboards,...
- ...and IntegrationHub. ~ Experience designing enterprise integrations and automation solutions. ~ Solid understanding of ITSM, ITIL, and compliance processes. ~ Experience in large-scale enterprise or government environments. Preferred Qualifications...
- ...reports and forecasts. Requirements Requirements Bachelor’s degree in Computer Science, Business Administration equivalent. ITIL Foundation (preferred) Inbound Sales (must) Sales Enablement (must) Skills: Minimum of 3 years’ experience in –...
- ...Cloud Architect Certification from AWS/Azure/Google IT Infrastructure certification from leading OEMs TOGAF (Desirable) ITIL (Desirable) Experience: Minimum 7 Years of relevant experience Experience working at a Big 4 or Management Consulting firm...
- ...stakeholder management and excellent communication and interpersonal skills. ~ Analytical and quantitative thinking abilities. ~ ITIL v3 Practitioner or v4 Foundation preferred. ~ Strategic Thinking, Drive for Excellence, Customer Orientation, Teamwork &...
- ...least 3 years in an SRE-focused role ~ Skilled in infrastructure management, SRE, incident management, disaster recovery, RCA, and ITIL compliance. ~ In-depth knowledge of routine maintenance, reporting, runbook updates, and security/compliance procedures. ~ Prior...
- ...Proven ability to design and implement complex ServiceNow solutions in enterprise environments. · Strong understanding of ITIL processes and IT asset management frameworks. · ServiceNow certifications such as CIS-ITOM, CIS-HAM, CIS-SAM, and Certified...
- ...Requirements ~ Practical experience in the field of information technology for a period 1-2 years. ~· Degrees in the field of computer science, network engineering, IT infrastructure, and technical support. ~· ITIL Expert (Must) ~· MCSA Certified (Must)...
- ...required Nice to Have: Bachelor’s degree in Computer Science, IT, Finance, or related field Certifications: PMP / Prince2 and ITIL Foundation Certification in Core Banking Platforms (Temenos, Finastra, Oracle FLEXCUBE, etc.) Certified Core Banking...
- ...IT policies and cybersecurity basics. Arabic + English communication. Certifications (CCNA, CompTIA A+/N+, Microsoft, ITIL) are a bonus. Personal Skills High sense of responsibility and urgency. Strong attention to detail. Structured...
- ...Strong technical troubleshooting and analytical skills. Ability to work under pressure during live events and critical incidents. ITIL Foundation or equivalent ITSM certification. Experience working with third-party vendors and solution providers. Familiarity...
- ...middleware integration ~ Proficiency in Service Monitoring, SRE practices, and capacity/resiliency planning ~ Familiarity with ITIL, NIST, IFRS, and SAMA standards Nice to Have: Bachelor’s degree in Computer Science, Information Technology, or a related field...
