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- ...growth. We’re not here to keep up but to redefine what’s possible, and our track record proves it. Your Role We are seeking a ITIL Expert with 10+ years of experience in IT Service Management. In this role, you will be responsible for defining, managing, and optimizing...
VisionX Technologies, Inc.
Riyadh3 days ago - An IT Solutions Company operating in Saudi Arabia seeks a Technical Support Specialist to provide troubleshooting assistance and document user interactions. The ideal candidate will have 2+ years of relevant experience, fluent in both English and Arabic, and possess strong...
D-ploy
Riyadh5 days ago - D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous...
D-ploy GmbH
Riyadh3 days ago - A digital and user experience design agency in Saudi Arabia is looking for an IT Administrator to manage IT processes and support a team of 30-40 members. The ideal candidate has strong experience with Google Workspace, Mac OS, and Windows systems, and excels in communication...
WEbook, Inc.
Riyadh3 days ago - ...big advantage. SQL Server and Oracle DB knowledge are desirable but not mandatory. Business process certifications in Balanced Scorecard, Project Management, IT Governance (ITIL, COBIT) are highly desirable but not mandatory. Minimum 3 Years of experience ....
- ...security, and automation tools (Terraform, Ansible, etc.). • Certifications Relevant certifications (AWS/Azure Solutions Architect, CISSP, ITIL, etc.) are preferred. • Soft Skills Strong communication, problem-solving, and stakeholder management skills. About the company...
- ...knowledge of security operations, incident response, and vulnerability management. ~ Good understanding of IT Service Management (ITIL)and enterprise IT environments. Other Preferred Qualifications: Master’s degree in Cybersecurity or a related discipline....
- ...stakeholder management and excellent communication and interpersonal skills. ~ Analytical and quantitative thinking abilities. ~ ITIL v3 Practitioner or v4 Foundation preferred. ~ Strategic Thinking, Drive for Excellence, Customer Orientation, Teamwork &...
- ...access across devices using SSO, MFA, VPNs, and enterprise mobility platforms. Collaborate with the ITSM team to define and uphold ITIL-aligned processes, SLAs, and XLAs (Experience Level Agreements) for executive support. Maintain service performance dashboards,...
- ...efficiency, and continuous improvement. 4. Compliance & Reporting: Ensure adherence to internal policies, industry regulations (e.g., ITIL, ISO), and audit requirements. Generate reports on asset utilization, vendor performance, cost savings, and risk assessments....
- ...Education & Certification Bachelor’s degree in Information Technology, Computer Science. Relevant certifications such as ITIL, COBIT, ISO/IEC 20000, or CISA . Project Management certification (e.g., PMP, PRINCE2) is a plus. Experience ~7–10+ years...
- ...Cloud Architect Certification from AWS/Azure/Google IT Infrastructure certification from leading OEMs TOGAF (Desirable) ITIL (Desirable) Experience: Minimum 7 Years of relevant experience Experience working at a Big 4 or Management Consulting firm...
$7500 - $8000 per month
...governance frameworks, policies, and procedures in line with SAMA IT Governance Framework (ITGF) and other related standards (COBIT, ITIL, ISO). Work with other Technology team to address internal and external audit observations and collect the required evidence...- ...IT policies and cybersecurity basics. Arabic + English communication. Certifications (CCNA, CompTIA A+/N+, Microsoft, ITIL) are a bonus. Personal Skills High sense of responsibility and urgency. Strong attention to detail. Structured...
- ...Master’s degree in a relevant field. Certifications in architecture methodologies (such as TOGAF) or cloud platforms (AWS, Azure). ITIL certification is preferred. Experience with DevOps practices and tooling to enhance collaboration between development and...
Müller`s Solutions
Riyadh4 days ago - ...understanding of cybersecurity, enterprise architecture, and compliance frameworks (NCA, DGA, ISO 27001). ~ Certifications such as PMP, ITIL 4, TOGAF, or CISSP preferred. ~ Recognized internally as a strategic technology partner driving MDLBEAST’s digital evolution....
MDLBEAST
Riyadh4 days ago - ...and experience required: ~ Experience with information management, SDLC, ITSM, agile/lean methodologies, infrastructure, EA, and ITIL frameworks. ~ Knowledge of TOGAF 9, Zachman, and NORA frameworks. ~ Experience with scalable enterprise-level agile methodologies...
WEbook, Inc.
Riyadh4 days ago - ...interpersonal skills. Preferred Qualifications: ServiceNow Developer Certification or related certifications. Experience with ITIL processes and practices. Understanding of Agile methodologies and software development life cycle. Familiarity with version...
Müller`s Solutions
Riyadh5 days ago - ...manage support tickets efficiently to ensure quick resolutions. Process Implementation: Establish and maintain IT processes using ITIL and ITSM principles, including change management, issue tracking, and incident resolution. Asset and Documentation Management:...
supertech
Riyadh3 days ago - ...enterprise environments. The SDM will focus on client satisfaction, operational excellence, and sustainable service frameworks aligned with ITIL and industry best practices. Key Responsibilities: Service Delivery Setup & Execution: Design and implement end-to-end...
Master Works
Riyadh1 day ago - ...experience of influencing and impacting leadership communities at varying levels Able to work independently with minimal direction ITIL certified Responsibilities Provide end to end ownership of customer service contracts Building relationships...
- ...providers to identify processes/tools that enhance the end-user experience of the service. Manage significant outages through standard ITIL processes until resolution. Promote knowledge sharing through presentations and similar activities among team members. Possess...
Müller`s Solutions
Riyadh4 days ago - ...environments. Tools: Prometheus, Grafana, Nagios, Datadog. CI/CD pipeline development and management. Certifications (Preferred) ITIL Foundations v3 CCNA, CCDA, CCDP, CCNP Cisco, Fortinet, or equivalent industry certification Soft Skills Strong analytical...
OSI Systems, Inc.
Riyadh5 days ago - ...-scale IT environments. ~ Strong background in banking or financial services technology operations. ~ Solid understanding of ITIL v4 and ITSM frameworks . ~ Hands‑on experience with CA Service Desk , OpenText SMAX , or similar tools. ~ Strong communication...
TAWANTECH
Riyadh3 days ago - ...related field. #5-8 years of experience in problem management, incident management, or quality assurance. # Strong understanding of ITIL problem management principles and best practices. # Proven experience in conducting root cause analysis (RCA). # Experience in...
VisionX Technologies, Inc.
Riyadh4 days ago - ...support including issue diagnosis, resolution, and escalation when required. Log, track, and manage incidents in line with defined ITIL/service desk processes. Troubleshoot hardware, software, and network-related issues, ensuring minimal downtime. Escalate...
VisionX Technologies, Inc.
Riyadh4 days ago - ...telephony, especially Avaya, is an advantage Formal education or proven experience in IT, telecommunications, or a related field ITIL knowledge is a plus Basic understanding of project management methods such as PRINCE2 or PMBOK is an advantage Strong service...
Kaspersky Lab
Riyadh5 days ago - ...and leverage the benefits of cloud technology for scalability and flexibility. Certification or training in relevant areas such as ITIL (Information Technology Infrastructure Library), CISSP (Certified Information Systems Security Professional), or CCNA (Cisco...
Müller`s Solutions
Riyadh4 days ago - ...onsite in Riyadh**You will be responsible for:**• Coordinate and manage the end-to-end change management process in alignment with ITIL or organizational standards.• Review and assess change requests for completeness, impact, and risk.• Schedule and facilitate Change...
DXC Technology Inc.
Riyadh4 days ago - ...field Scope and Years of Experience: ~5+ years of related IT business work experience in a large-scale corporate environment ~ ITIL experience and Service Delivery qualification Language Proficiency ~ Very good English for communication with stakeholders...
PepsiCo Deutschland GmbH
Riyadh1 day ago
