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- ...growth. We’re not here to keep up but to redefine what’s possible, and our track record proves it. Your Role We are seeking a ITIL Expert with 10+ years of experience in IT Service Management. In this role, you will be responsible for defining, managing, and optimizing...
VisionX Technologies, Inc.
Riyadh2 days ago - ...will last between 3-6 months and may extend based on client renewal. Candidates should possess expertise in incident management and ITIL processes. The role involves ensuring high-quality service delivery and compliance with SLA reporting standards. Please send your CV...
IMC-Jordan
Riyadh4 days ago - ...Management Account Process Lead for a project expected to last 3-6 months. The ideal candidate should have expertise in Incident Management, ITIL processes, and End-End Service Delivery. This role is crucial for ensuring that all service levels are met and improved over time....
HalalaH
Riyadh4 days ago - ...experienced Incident Management Account Process Lead to oversee incident management processes. This role involves ensuring compliance with ITIL practices and analyzing SLA reports to enhance service delivery. The ideal candidate should have a strong background in incident...
Food Basics Co
Riyadh4 days ago - ...Process Lead for a project based in Riyadh. This role involves overseeing the incident management processes and ensuring adherence to ITIL standards and service-level agreements. The project duration is 3-6 months with the possibility of extension. Ideal candidates will...
Alhokair Group
Riyadh4 days ago - ...Process Lead to oversee incident management processes and ensure effective service delivery. The ideal candidate will have expertise in ITIL practices and experience generating SLA reports. This role is project-based for 3-6 months with potential renewals. Interested...
Abdalihospital
Riyadh4 days ago - ...leading healthcare provider in Riyadh is seeking an Incident Management Account Process Lead to oversee service delivery and manage ITIL processes. The role involves ensuring adherence to SLA reports and leading incident management initiatives. Ideal candidates should...
Security Forces Hospital - Riyadh
Riyadh4 days ago - ...Account Process Lead for a 3-6 month project. This role involves managing incident processes, overseeing SLA reports, and coordinating ITIL processes to ensure effective service delivery. Candidates are required to have experience in incident management and ITSM....
Shawarmer Food Company LLC.
Riyadh4 days ago - ...Incident Management Account Process Lead for a project of 3-6 months. The ideal candidate will have expertise in incident management, ITIL processes, and SLA reporting. Responsibilities involve ensuring end-to-end service delivery for problem, change, configuration, and...
Amman Baccalureate School - ABS
Riyadh3 days ago - ...delivery processes over a duration of 3-6 months with potential for extension. Candidates should possess expertise in Incident Management, ITIL Processes, and IT Service Management (ITSM). Interested candidates are encouraged to send their CVs via provided emails. #J-18808-...
Sitech, LLC
Riyadh4 days ago - ...ServiceNow workflows, Flow Designer, and Automation. ~ Hands-on experience with integrations (REST/SOAP APIs). ~ Good understanding of ITIL processes and service management concepts. ~ Experience working in Agile/Scrum environments. ~ Strong problem-solving and...Remote job
- .... Requirements Certification Requirements: Bachelor’s degree in Computer Science, Business Administration equivalent. ITIL Foundation (preferred) Inbound Sales (must) Sales Enablement (must) Skills: Minimum of 5 years’ experience in – enterprise...
- ...in Computer Science, Information Technology, or Engineering. - Certifications: PMP (Project Management Professional) and ITIL (Information Technology Infrastructure Library) certifications are highly preferred. - Experience: 6–10 years in IT Service...
$7500 - $8000 per month
...governance frameworks, policies, and procedures in line with SAMA IT Governance Framework (ITGF) and other related standards (COBIT, ITIL, ISO). Work with other Technology team to address internal and external audit observations and collect the required evidence...- ...and IntegrationHub. ~ Experience designing enterprise integrations and automation solutions. ~ Solid understanding of ITSM, ITIL, and compliance processes. ~ Experience in large-scale enterprise or government environments. Preferred Qualifications...
- ...access across devices using SSO, MFA, VPNs, and enterprise mobility platforms. Collaborate with the ITSM team to define and uphold ITIL-aligned processes, SLAs, and XLAs (Experience Level Agreements) for executive support. Maintain service performance dashboards,...
- ...reports and forecasts. Requirements Requirements Bachelor’s degree in Computer Science, Business Administration equivalent. ITIL Foundation (preferred) Inbound Sales (must) Sales Enablement (must) Skills: Minimum of 3 years’ experience in –...
- ...stakeholder management and excellent communication and interpersonal skills. ~ Analytical and quantitative thinking abilities. ~ ITIL v3 Practitioner or v4 Foundation preferred. ~ Strategic Thinking, Drive for Excellence, Customer Orientation, Teamwork &...
- ...required Nice to Have: Bachelor’s degree in Computer Science, IT, Finance, or related field Certifications: PMP / Prince2 and ITIL Foundation Certification in Core Banking Platforms (Temenos, Finastra, Oracle FLEXCUBE, etc.) Certified Core Banking...
- ...Proven ability to design and implement complex ServiceNow solutions in enterprise environments. · Strong understanding of ITIL processes and IT asset management frameworks. · ServiceNow certifications such as CIS-ITOM, CIS-HAM, CIS-SAM, and Certified...
- ...exposure to cloud or platform environments. ~ Skilled in infrastructure management, SRE, incident management, disaster recovery, and ITIL compliance. ~ In-depth knowledge of routine maintenance, reporting, runbook updates, and following security/compliance procedures....
- ...IT policies and cybersecurity basics. Arabic + English communication. Certifications (CCNA, CompTIA A+/N+, Microsoft, ITIL) are a bonus. Personal Skills High sense of responsibility and urgency. Strong attention to detail. Structured...
- ...Strong technical troubleshooting and analytical skills. Ability to work under pressure during live events and critical incidents. ITIL Foundation or equivalent ITSM certification. Experience working with third-party vendors and solution providers. Familiarity...
- ...middleware integration ~ Proficiency in Service Monitoring, SRE practices, and capacity/resiliency planning ~ Familiarity with ITIL, NIST, IFRS, and SAMA standards Nice to Have: Bachelor’s degree in Computer Science, Information Technology, or a related field...
- ...• Strong communication skills in English (Arabic is a plus). ✅ Preferred: • IT certifications in ManageEngine, Microsoft, ITIL, or Cybersecurity. • Experience in scripting (PowerShell, Python, or Shell) for automation. • Knowledge of cloud platforms (Azure...
- ...Riyadh, KSA. *Project will be for 3-6Months Extendable subject to client renewal. hashtag # Required : *Incident Management *ITIL Process *SLA Reports *End -End Service Delivery (Problem, Change, Configuration and Capacity Management) *ITSM Kindly send...
- ..., Previous help desk / technical support experience and/or previous Service Delivery and Service Level Management experience, ITIL and Prince2 certifications would be advantageous, You’re willing and able to develop the skills needed to support specific Fulfillment...
- ...Management Professional (PMP) or PRINCE II (Preferred, not mandatory). Agile certification (e.g., Scrum Master) (Preferred). ITIL Foundation (Preferred). Proven experience in project management methodologies and tools. Strong client-facing and internal communication...
Alnafitha IT
Riyadh23 days ago - ...Bachelor’s degree in Finance, Computer Science, Information Systems, or related field Certified Treasury Professional (CTP), PMP, ITIL Foundation certifications preferred Knowledge of treasury business processes and banking operations Understanding of coding...
- ...experience of influencing and impacting leadership communities at varying levels Able to work independently with minimal direction ITIL certified Responsibilities Provide end to end ownership of customer service contracts Building relationships...
