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- ...committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations. Job Summary/Objective The ITSM Solution Sales Senior Specialist is responsible for independently handling assigned ITSM and ESM sales opportunities from...
- ...technology, Computer Engineering, or a related field. Experience: 3–5 years of hands‑on experience in supporting and configuring ITSM/ITOM tools (preferably ManageEngine). Solid understanding of IT operations, infrastructure components, and service management frameworks...
- A forward-thinking technology consulting firm in Riyadh is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to analyze and optimize IT service management processes. The ideal candidate will have 3-5 years of experience with Helix or similar platforms...
- ...Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team. With a strong commitment to delivering exceptional IT service management solutions and optimizing business...
- ...Management functions. Monthly Salary Package: 12,000 SAR Qualifications & Skills: Strong understanding of IT Service Management (ITSM) frameworks, especially ITIL . Experience in incident logging, classification, prioritization, investigation, and closure....
- ...Ability to troubleshoot monitoring tool issues and coordinate with vendors when needed. Familiarity with IT Service Management (ITSM) platforms and integration practices. Strong analysis and problem-solving skills with the ability to detect and respond to incidents...
