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- ...committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations. Job Summary/Objective The ITSM Solution Sales Senior Specialist is responsible for independently handling assigned ITSM and ESM sales opportunities from...
- ...Hiring: ServiceNow ITSM & CSM Developer Location: Riyadh, Saudi Arabia Employment Type: Full-Time Experience: 5+ Years Work Mode: Onsite / Hybrid (as per client requirement) Job Overview We are seeking a highly skilled ServiceNow ITSM & CSM Developer...
- ...Job Summary We are looking for a skilled IT Service and Asset Management (ITSM/ITAM) System Engineer to support the design, implementation, and optimization of ITSM and ITAM solutions. In this role, you will work primarily with Ivanti Service Manager to develop and...
- A leading IT solutions provider in Saudi Arabia is looking for a motivated ServiceNow Developer to enhance their IT service management processes. The role includes developing and customizing applications, collaborating with teams, and providing user support. Candidates ...
- ...Consultant to enhance client operations. The role involves analyzing customer requirements, designing ServiceNow applications, and providing ITSM guidance. The ideal candidate has a Bachelor's degree in IT, at least 4 years' experience, and strong skills in ServiceNow ITSM...
- ...seasoned ServiceNow Architect in Riyadh, KSA. The successful candidate will have over 10 years of experience in IT Service Management (ITSM) and at least 8 years hands-on ServiceNow implementation. This role requires strong client-facing communication skills and the...
- A forward-thinking technology consulting firm in Riyadh is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to analyze and optimize IT service management processes. The ideal candidate will have 3-5 years of experience with Helix or similar platforms...
- Yallo Retail is looking for an experienced ServiceNow Project Manager to lead the ITSM Agile implementation in Riyadh. You'll manage the project lifecycle, ensuring timely delivery, and act as the primary contact for stakeholders. Candidates should possess proven experience...
- ...compliance and security, and drive continuous improvement. Candidates should have 5+ years in IT operations, with strong experience in high-availability environments and ITSM processes. This is a full-time position that includes on-call leadership duties. #J-18808-Ljbffr...
- ...seeking a ServiceNow Consultant to transform business operations and implement ServiceNow solutions. You will lead the implementation of ITSM modules, work closely with clients to design tailored solutions, and ensure seamless execution. The ideal candidate has over 5 years...
- ...Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team. With a strong commitment to delivering exceptional IT service management solutions and optimizing business...
- ...candidate will enhance IT operations, focusing on Ivanti Service Manager, participating in the design, implementation, and support of ITSM and ITAM solutions. Essential qualifications include a Bachelor's in Computer Science and ITIL Foundation v4 certification with at...
- ...firm in Saudi Arabia is seeking an experienced IT Service and Asset Management System Engineer to enhance IT operations and implement ITSM and ITAM solutions. You will work with Ivanti Service Manager, participate in solution design and implementation, and collaborate...
- ...capture recordings, and perform periodic reviews and audits of privileged activity Integrate PAM with identity providers, SIEM, ITSM, and endpoint solutions to enable centralized logging, alerting, and incident response Develop and maintain ITPs, runbooks, standard...
- ...technology, Computer Engineering, or a related field. Experience: 3–5 years of hands-on experience in supporting and configuring ITSM/ITOM tools (ManageEngine is a must). Solid understanding of IT operations, infrastructure components, and service management frameworks...
- ...inventory control. ~ Some understanding of IT lifecycle management and asset tracking methodologies. ~ Experience with ITAM/ITSM tools (e.g., ServiceNow, Zoho, Tally, Freshservice , Microsoft SCCM, Intune). ~ Excellent organizational, analytical, and...
- ...Senior Technical Consultant who should have at least 5 years of experience as below: - ITOM (Discovery & Event Management) good to have Service Mapping - ITAM (SAM & HAM ) - ITSM - Domain Separation (good to have) He has to be in Riyadh in 2 to 3 months max....
- ...~ Experience with Jira automation, REST APIs, and scripting (Groovy / ScriptRunner / Power Scripts). ~ Familiarity with Agile and ITSM methodologies. ~ Experience with user provisioning and SSO integration (LDAP/AD, Okta, etc.). ~ Good understanding of governance...
- ...relationships and deliver digital projects. Qualifications and experience required: ~ Experience with information management, SDLC, ITSM, agile/lean methodologies, infrastructure, EA, and ITIL frameworks. ~ Knowledge of TOGAF 9, Zachman, and NORA frameworks. ~...
- ...Design, develop, and implement ServiceNow applications, ensuring they align with business needs. Provide technical guidance on ITSM processes and best practices to clients and internal teams. Assist in the integration of ServiceNow with other enterprise applications...
- ...provisioning catalogs and reusable templates to streamline deployment of virtual and cloud infrastructure. Integrate automation tools with ITSM platforms and OCI services to support hybrid infrastructure management. Optimize provisioning, patching, and scaling workflows to...
- ...running a mission-critical platform with a target availability of 99.99% . The role will ensure service stability, SLA achievement, ITSM process compliance, security and regulatory compliance, and continuous improvement across operations. The Operations Manager will...
- ...Strong knowledge of IT infrastructure, including networking, servers, and applications. Proficiency with IT Service Management (ITSM) tools like ServiceNow, Jira Service Management, or PagerDuty. Familiarity with monitoring and alerting tools such as Splunk, Datadog...
- ...support tickets efficiently to ensure quick resolutions. Process Implementation: Establish and maintain IT processes using ITIL and ITSM principles, including change management, issue tracking, and incident resolution. Asset and Documentation Management: Oversee...
- ...Job Type : Permanent Job Location : Riyadh, KSA Core Experience: ~10–15+ years of experience in IT Service Management (ITSM) and Enterprise Platforms. ~8+ years of hands-on ServiceNow experience across large-scale implementations. ~ Proven experience in...
- ...Permanent Job Location : Riyadh Roles and Responsibilities Project & Delivery Management Lead and manage the ServiceNow ITSM Agile implementation from initiation through go‑live and hypercare. Own the overall project plan, sprint plan, milestones, and...
- ...SMEs and stakeholders to gather undocumented knowledge relevant to support. Review existing documentation and align with QMS and ITSM standards. Ensure documentation adheres to audit, compliance, and traceability requirements. Support periodic reviews and updates...
- ...Qualifications ~ Bachelor degree of computer science or equivalent. ~2+ years of experience in the IT healthcare. ~ Good knowledge of ITSM – (ITIL) is preferred. ~ Most preferred – experience working in healthcare domain. ~ Good interpersonal and communications...
- ...Define BCM policies, standards, and operating procedures to ensure organizational resilience. Support integration of BCM with ITSM, Information Security, Risk Management, and Compliance functions. Conduct and facilitate Business Impact Analysis (BIA) workshops...
- ...with procurement and finance to realize; for managing the baseline AOP, local contracts, and vendors.; for compliance with PepsiCo’s ITSM processes and execution. Role ensures system stability and proactively takes action to prevent incidents, oversees critical incident...
