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- Coordinate delivery activities and collaborate with cross-functional teams to achieve project goals. Develop, configure, and support solutions on the ServiceNow platform. Customize ServiceNow applications, modules, forms, workflows, and service catalogs. Analyze...
- Hands-on experience implementing and enhancing ITSM processes and service delivery workflows. Gather requirements, provide recommendations, and align solutions with business objectives. Coordinate delivery activities and collaborate with cross-functional teams to...
- ...Cigna Health and Life Insurance Company is seeking a Service Management Manager to lead ITSM governance across the organization. You will oversee Incident, Change, and Service Request Management, aligning with ITIL standards and coordinating with infrastructure, applications...
Cigna Health and Life Insurance Company
Jizan3 days ago - ...is currently supporting a major enterprise transformation programme in Riyadh, seeking an experienced ServiceNow Developer to drive ITSM implementations and integration work. You should have 5–7 years of ServiceNow development experience, strong integrations background...
Salt Digital Recruitment
Riyadh1 day ago - A forward-thinking technology consulting firm in Riyadh is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to analyze and optimize IT service management processes. The ideal candidate will have 3-5 years of experience with Helix or similar platforms...
Müller`s Solutions
Dammam3 days ago - Müller's Solutions is seeking a skilled ServiceNow Developer for immediate joining in Riyadh. This role involves designing and maintaining ServiceNow applications to enhance IT service management and business workflows. Candidates should have at least 3 years of ServiceNow...
Müller`s Solutions
Riyadh2 days ago - ...Salt Digital Recruitment is hiring a ServiceNow ITSM Business Analyst in Riyadh. The candidate will engage with stakeholders to gather requirements and improve ITSM processes for a large-scale digital transformation. The ideal candidate should have over 8 years of...
Salt Digital Recruitment
Riyadh2 days ago - A leading IT solutions provider in Saudi Arabia is looking for a motivated ServiceNow Developer to enhance their IT service management processes. The role includes developing and customizing applications, collaborating with teams, and providing user support. Candidates ...
Müller`s Solutions
Riyadh4 days ago - ...Consultant to enhance client operations. The role involves analyzing customer requirements, designing ServiceNow applications, and providing ITSM guidance. The ideal candidate has a Bachelor's degree in IT, at least 4 years' experience, and strong skills in ServiceNow ITSM...
Müller`s Solutions
Riyadh4 days ago - Yallo Retail is looking for an experienced ServiceNow Project Manager to lead the ITSM Agile implementation in Riyadh. You'll manage the project lifecycle, ensuring timely delivery, and act as the primary contact for stakeholders. Candidates should possess proven experience...
Yallo Retail
Riyadh4 days ago - ...Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team. With a strong commitment to delivering exceptional IT service management solutions and optimizing business...
Müller`s Solutions
Riyadh3 days ago - ...seeking a ServiceNow Consultant to transform business operations and implement ServiceNow solutions. You will lead the implementation of ITSM modules, work closely with clients to design tailored solutions, and ensure seamless execution. The ideal candidate has over 5 years...
Plat4mation
Saudi Arabia3 days ago - ...Preferred Qualifications Experience with One Identity Manager customization, workflow configuration, or scripting. Exposure to ITSM tools such as ManageEngine. Understanding of regulatory and compliance-driven access controls. Experience supporting...
- ...Cybersecurity and IT Asset Management projects ~ Completed at least 3+ large projects in the Area of Cybersecurity, IT Asset Management, ITSM or any Solution Oriented Services. ~ Strong understanding of enterprise software solutions, Integration with other IT and...
- ...networking, and technical support concepts. Familiarity with Microsoft Windows, Microsoft 365, Active Directory, endpoint management, or ITSM tools is preferred. Good communication, coordination, and documentation skills. Willingness to learn and support daily IT...
- ...application monitoring (iOS and Android) within Dynatrace. • Experience configuring alerting, anomaly detection, and integrating notifications with ITSM tools (e.g., ServiceNow, PagerDuty, or equivalent). Kindly send CVs to ****@*****.*** / ****@*****.***
- ...capture recordings, and perform periodic reviews and audits of privileged activity Integrate PAM with identity providers, SIEM, ITSM, and endpoint solutions to enable centralized logging, alerting, and incident response Develop and maintain ITPs, runbooks, standard...
- ...SMEs and stakeholders to gather undocumented knowledge relevant to support. Review existing documentation and align with QMS and ITSM standards. Ensure documentation adheres to audit, compliance, and traceability requirements. Support periodic reviews and updates...
TAWANTECH
Riyadh2 days ago - ...~ Experience with Jira automation, REST APIs, and scripting (Groovy / ScriptRunner / Power Scripts). ~ Familiarity with Agile and ITSM methodologies. ~ Experience with user provisioning and SSO integration (LDAP/AD, Okta, etc.). ~ Good understanding of governance...
- ...Committee, and technical review boards; manage agenda, minutes, and follow‑ups. Create governance KPIs and scorecards using Power BI or ITSM tools to track audit readiness, control effectiveness, SLA adherence, and maturity progress. Select and configure GRC / ITSM...
Nabors Industries
Saudi Arabia3 days ago - ...documentation that complies with internal governance, regulatory, and banking compliance requirements. Ensure documentation aligns with ITSM, GRC, Information Security, and Quality Management standards. Develop process flow diagrams, architecture diagrams, and workflow...
TAWANTECH
Riyadh16 hours ago - ...Key Requirements ~ Must already be based in Riyadh (relocation candidates cannot be considered) ~ Strong hands‑on ServiceNow ITSM implementation experience ~5‑7 years of ServiceNow development experience ~ Strong integrations background ~ ServiceNow CSA is...
Salt Digital Recruitment
Riyadh1 day ago - ...continuous improvement initiatives within technology operations. Ensure alignment with best practices and organizational standards. ITSM & Service Optimization Support Support the design and improvement of IT Service Management (ITSM) processes and tools. Ensure...
Elm
Riyadh16 hours ago - ...ITWorx in Saudi Arabia seeks an experienced ITSM professional to govern SLAs and oversee end-to-end incident management for critical applications. You will lead major incident response, drive continuous service improvement, and coordinate with vendors across the IT landscape...
ITWorx
Saudi Arabia7 hours agonew - ...Business Development Manager: Fluent in English and Arabic, Proven track record in business software applications sales, Knowledge of ITSM market and needs of customers, Sales Process understanding having using SPIN, TAS, Miller Heiman, Getting to YES or similar best...
Reputedjobs
Saudi Arabia16 hours ago - ...longer than 1 month We're supporting a major enterprise organisation in Riyadh that is looking to hire an experienced ServiceNow ITSM Business Analyst to join a large-scale digital transformation programme. Key Responsibilities Engage directly with business stakeholders...
Salt Digital Recruitment
Riyadh2 days ago - ...incident and SLA management Drive transition from reactive incident handling to proactive prevention Ensure compliance with ITSM processes (Incident, Problem, Change) Lead continuous improvement initiatives for support operations 6. Stakeholder Management...
ITWorx
Saudi Arabia7 hours agonew - ...Permanent Job Location : Riyadh Roles and Responsibilities Project & Delivery Management Lead and manage the ServiceNow ITSM Agile implementation from initiation through go‑live and hypercare. Own the overall project plan, sprint plan, milestones, and...
Yallo Retail
Riyadh4 days ago - ...troubleshooting (MuleSoft) SQL/database querying and data analysis Application logs and debugging Advanced knowledge of: ServiceNow (ITSM, workflows, service catalog) Monitoring tools (Datadog or similar) Role-based access control (RBAC) and IAM processes...
ITWorx
Saudi Arabia7 hours agonew - ...Change Management processes. ~ Proven experience leading major incident management (war rooms, escalations). ~ Experience with ITSM tools (ServiceNow, Remedy, BMC). ~ Strong analytical skills for RCA and trend analysis. ~ Ability to define and enforce governance...
Welvaart
Riyadh2 days ago
