Itsm jobs

 ...We are looking to hire a talented ITSM Engineer to join our team in Riyadh KSA or Amman Jordan. If you are excited to be part of a winning team, TjDeeD Technology is a great place to grow your career. Responsibilities The ideal candidate will be responsible for... 

 ...Technical Sales Professional - ITSM (Riyadh) Dammam, Saudi Arabia | Posted on 12/03/2023 We support the Kingdom’s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow... 

We support the Kingdom's largest and most complex organizations across all industries in delivering enterprise transformation with a clear mission to support our customers to grow better not just bigger, focusing on efficiency and not just effectiveness. We are currently...

# خبرة عملية في تنفيذ وإدارة أنظمة إدارة خدمات تقنية المعلومات (ITSM). # معرفة واسعة بمفاهيم وأطر العمل الرئيسية مثل ITIL (Information Technology Infrastructure Library). # القدرة على تحليل احتياجات العملاء وتقديم الحلول التقنية المناسبة لتلبية تلك الاحتياجات. #... 

 ...سيكون المرشح المثالي مسؤولاً عن تطوير تطبيقات عالية الجودة، كما سيكون مسؤولاً أيضًا عن تصميم وتنفيذ حلول ITSM مثل Ivanti Service Manager (ITSM).مؤهلاتخبرة لا تقل عن سنتين في تنفيذ حلول Ivanti ITSM.سجل حافل في تنفيذ حلول تكنولوجيا المعلومات داخل المؤسسات الكبيرة.يفضل أ... 

 ...Experience with IT Service Management (ITSM) systems, such as ITIL (Information Technology Infrastructure Library). Deep knowledge of technical service management processes and key frameworks for service management. Ability to provide technical support and consulting... 

 ...Practical experience in implementing and managing IT Service Management (ITSM) systems. Extensive knowledge of key concepts and frameworks such as ITIL (Information Technology Infrastructure Library). The ability to analyze customer needs and provide appropriate... 

 ...listening, negotiation, and presentation skills. • Self-motivated and able to thrive in a results-driven environment. • Understanding ITSM, Digital Transformation, IT Automation, and Security Solutions is a plus point. • Preferred to have an old experience with Ivanti... 

 ...meeting or exceeding quotas. ~ Background in consulting with Cyber/Risk/BCP/Recovery (good to have) ~ Experience in the sale of ITSM solutions, System Monitoring amp; Management, Communication services, Business Continuity amp; Disaster Recovery products (good to have... 

 ...NCA, SAMA CSF, and CITC standards/ regulations/ requirements. Good knowledge on Application & Infrastructure operations, including ITSM Knowledge of regulatory compliance such as SOX, PCI etc Good knowledge of Risk Management and Control Auditing principles... 

 ...assurance framework to assess and ensure the reliability, functionality, and performance of IT systems, applications, services, and ITSM service requests & incidents.Design and execute test plans, test cases, and automated testing scripts to validate system functionality... 

 ...aDatacenterInfrastructure monitoring team. Basic understanding of servers, storage, operating systems and virtualization Knowledge of using ITSM tools likeservicenow. Roles & Responsibility: Work in 24/7 shifts as part of DCO team, providing L1 support for the Datacentre... 

 ...Requirements Strong cross-functional knowledge. Strong understanding and experiences of IT practices processes and polices. ITSM knowledge. Finance / Accounting Knowledge. Preferred Certifications :  COBIT 5 - Control Objectives for Information and... 

 ...Excellent verbal and written communication skills (Mainly English and Arabic). knowledge in CRM, Pipedrive is a plus. Understanding ITSM, Digital Transformation, IT Automation, and Security Solutions is a plus. Preferred to have an experience with Ivanti,... 

 ...~ Familiar with Program Protection Plan (PPP) ~ Knowledge of applicable data privacy practices and laws ~ Excellent knowledge of ITSM, ITIL standards and its processes ~ Excellent communication and training skills ~ Flexible work approach, based on the job requirements... 

 ...listening, negotiation, and presentation skills. Self-motivated and able to thrive in a results-driven environment. Understanding ITSM, Digital Transformation, IT Automation, and Security Solutions is a plus point. Preferred to have an old experience with Ivanti... 

 ...field ~10+ years of experience in Operations environment ~ Operations manager experience is mandatory ~ Complete knowledge on ITSM processes (such as Incident, Fault, SLA, Service Availability, Change, Performance, Release Management etc.). ~ Proven experience... 

 ...managing, and supporting relatedservices’ portfolio that focus on providingbest practices and excellence methodologies in the domainsof ITSM, Information Security, Business Continuity,GRC, Risk Assessment, Security Compliance, ITQuality and Enterprise Architecture.... 

 ...remote access technology, including VPN, Remote Desktop Services and Citrix Maintain service documentation, log time and notes in ITSM Communication with customers: keeping them informed of incident progress, notifying them of impending changes or agreed outages... 

 ...transition and minimal disruption to business processes. Integrate SailPoint IdentityIQ/Now with BMC Remedy - IT Service Management (ITSM) platform Collaborate with cross-functional teams to troubleshoot and resolve technical issues related to identity and access...