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- ...Hiring: ServiceNow ITSM & CSM Developer Location: Riyadh, Saudi Arabia Employment Type: Full-Time Experience: 5+ Years Work Mode: Onsite / Hybrid (as per client requirement) Job Overview We are seeking a highly skilled ServiceNow ITSM & CSM Developer...
- ...technology, Computer Engineering, or a related field. Experience: 3–5 years of hands-on experience in supporting and configuring ITSM/ITOM tools (preferably ManageEngine). Solid understanding of IT operations, infrastructure components, and service management frameworks...
- A leading IT solutions provider in Saudi Arabia is looking for a motivated ServiceNow Developer to enhance their IT service management processes. The role includes developing and customizing applications, collaborating with teams, and providing user support. Candidates ...
Müller`s Solutions
Riyadh4 days ago - ...Job Summary We are looking for a skilled IT Service and Asset Management (ITSM/ITAM) System Engineer to support the design, implementation, and optimization of ITSM and ITAM solutions. In this role, you will work primarily with Ivanti Service Manager to develop and...
TjDeeD Technology
Saudi Arabia4 days ago - A prominent entertainment and lifestyle organization in Saudi Arabia seeks an Associate Director - Helpdesk to lead customer support operations. This role involves managing helpdesk teams, ensuring quality service delivery, and fostering a customer-centric environment. ...
Qiddiya Investment Company
Riyadh19 hours ago - ...Consultant to enhance client operations. The role involves analyzing customer requirements, designing ServiceNow applications, and providing ITSM guidance. The ideal candidate has a Bachelor's degree in IT, at least 4 years' experience, and strong skills in ServiceNow ITSM...
Müller`s Solutions
Riyadh4 days ago - A forward-thinking technology consulting firm in Riyadh is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to analyze and optimize IT service management processes. The ideal candidate will have 3-5 years of experience with Helix or similar platforms...
Müller`s Solutions
Al Dhahran3 days ago - ...Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team. With a strong commitment to delivering exceptional IT service management solutions and optimizing business...
Müller`s Solutions
Jizan3 days ago - ...seeking a ServiceNow Consultant to transform business operations and implement ServiceNow solutions. You will lead the implementation of ITSM modules, work closely with clients to design tailored solutions, and ensure seamless execution. The ideal candidate has over 5 years...
Plat4mation
Saudi Arabia3 days ago - ...firm in Saudi Arabia is seeking an experienced IT Service and Asset Management System Engineer to enhance IT operations and implement ITSM and ITAM solutions. You will work with Ivanti Service Manager, participate in solution design and implementation, and collaborate...
TjDeeD Technology
Saudi Arabia2 days ago - ...candidate will enhance IT operations, focusing on Ivanti Service Manager, participating in the design, implementation, and support of ITSM and ITAM solutions. Essential qualifications include a Bachelor's in Computer Science and ITIL Foundation v4 certification with at...
TjDeeD Technology
Saudi Arabia4 days ago - ...applications using JavaScript and ServiceNow frameworks. Implement integrations using REST and SOAP APIs. Work on modules such as ITSM, ITOM, and CSM. Develop Service Portal and custom UI components. Implement HRSD and Strategic Portfolio Management (SPM)...
- ...and manage priorities. Preferred Qualifications ServiceNow certifications (CSA, CIS, or related). Experience working with ITSM, ITOM, HRSD, or enterprise workflow systems . Exposure to digital transformation or automation initiatives. Experience working...
- ...Foundation (mandatory); ITIL Problem/Incident Management certifications preferred. Root Cause Analysis (RCA) training is required. Experience with ITSM tools. Strong analytical, problem-solving, and business communication skills. Please send your resume/CV...
- ...~ Experience with Jira automation, REST APIs, and scripting (Groovy / ScriptRunner / Power Scripts). ~ Familiarity with Agile and ITSM methodologies. ~ Experience with user provisioning and SSO integration (LDAP/AD, Okta, etc.). ~ Good understanding of governance...
- ...Senior Technical Consultant who should have at least 5 years of experience as below: - ITOM (Discovery & Event Management) good to have Service Mapping - ITAM (SAM & HAM ) - ITSM - Domain Separation (good to have) He has to be in Riyadh in 2 to 3 months max....
- ...role: ServiceNow is currently seeking a Principal Workflow Architect with a focus in more than one of product domains ( primarily ITSM and ITOM, but ITAM, SPM are taken into consideration) to be responsible for the successful delivery of ServiceNow's solutions and...
- ...Maintain and support secure access across devices using SSO, MFA, VPNs, and enterprise mobility platforms. Collaborate with the ITSM team to define and uphold ITIL-aligned processes, SLAs, and XLAs (Experience Level Agreements) for executive support. Maintain service...
- .... ~ Proven track record in developing and enhancing IT business processes, SLAs, and policies . ~ Hands-on experience with ITSM frameworks (ITIL/COBIT) and process automation. ~ Experience in KPI tracking, reporting, and dashboard development . ~ Familiarity...
- ...relationships and deliver digital projects. Qualifications and experience required: ~ Experience with information management, SDLC, ITSM, agile/lean methodologies, infrastructure, EA, and ITIL frameworks. ~ Knowledge of TOGAF 9, Zachman, and NORA frameworks. ~...
WEbook, Inc.
Riyadh3 days ago - ...support tickets efficiently to ensure quick resolutions. Process Implementation: Establish and maintain IT processes using ITIL and ITSM principles, including change management, issue tracking, and incident resolution. Asset and Documentation Management: Oversee...
supertech
Riyadh2 days ago - ...of ownership, agility, and accountability. SLA Management & Reporting: Monitor service levels and performance indicators using ITSM tools. Produce weekly and monthly dashboards and reports for internal leadership and client stakeholders. Proactively identify...
Master Works
Riyadh19 hours ago - ...provisioning and governance processes ~ Familiarity with Active Directory, Azure AD, and cloud apps ~ Comfortable working with ITSM tools (ServiceNow or similar) ~ Strong troubleshooting and problem-solving skills Preferred Qualifications Basic scripting...
Sscegypt
Riyadh2 days ago - ...Qualifications ~ Bachelor degree of computer science or equivalent. ~2+ years of experience in the IT healthcare. ~ Good knowledge of ITSM – (ITIL) is preferred. ~ Most preferred – experience working in healthcare domain. ~ Good interpersonal and communications...
Health Matrix
Riyadh19 hours ago - ...change coordination or IT service management.• Strong understanding of ITIL framework and change management principles.• Experience with ITSM tools (e.g., ServiceNow, BMC Remedy, Jira).• Excellent communication, organizational, and stakeholder management skills.• Ability to...
DXC Technology Inc.
Riyadh3 days ago - ...Perform basic troubleshooting (system checks, log review, user issue validation). Record and classify incidents accurately in the ITSM system. Escalate unresolved issues to Tier 2 teams with full incident context. Monitor alerts from monitoring tools (e.g.,...
TAWANTECH
Riyadh2 days ago - ...Responsibilities Provide onsite and remote support for hardware and software Answer helpdesk calls and manage tickets in the ITSM tool from creation to resolution Deliver first-line support for system administration tasks, including Active Directory 2016/2019...
Kaspersky Lab
Riyadh4 days ago - ...understanding of the software development life cycle (SDLC) and QA methodologies (e.g., Agile, Scrum, Waterfall). Good knowledge of ITSM process such as Incident Management, CAB, Change Management, Support and SLA would be good. Tooling: Experience with bug tracking...
supertech
Riyadh19 hours ago - ...provisioning catalogs and reusable templates to streamline deployment of virtual and cloud infrastructure. Integrate automation tools with ITSM platforms and OCI services to support hybrid infrastructure management. Optimize provisioning, patching, and scaling workflows to...
flint-international
Riyadh2 days ago - ...Design, develop, and implement ServiceNow applications, ensuring they align with business needs. Provide technical guidance on ITSM processes and best practices to clients and internal teams. Assist in the integration of ServiceNow with other enterprise applications...
Müller`s Solutions
Riyadh4 days ago
