...سيكون المرشح المثالي مسؤولاً عن تطوير تطبيقات عالية الجودة، كما سيكون مسؤولاً أيضًا عن تصميم وتنفيذ حلول ITSM مثل Ivanti Service Manager (ITSM).مؤهلاتخبرة لا تقل عن سنتين في تنفيذ حلول Ivanti ITSM.سجل حافل في تنفيذ حلول تكنولوجيا المعلومات داخل المؤسسات الكبيرة.يفضل أ...
# خبرة عملية في تنفيذ وإدارة أنظمة إدارة خدمات تقنية المعلومات (ITSM).
# معرفة واسعة بمفاهيم وأطر العمل الرئيسية مثل ITIL (Information Technology Infrastructure Library).
# القدرة على تحليل احتياجات العملاء وتقديم الحلول التقنية المناسبة لتلبية تلك الاحتياجات.
#...
...The ideal candidate will be responsible for developing high-quality applications, and also responsible for designing and implementing ITSM solutions such as Ivanti Service Manager (ITSM).
Qualifications
Minimum 2 years' experience with Ivanti ITSM Solutions...
We support the Kingdom's largest and most complex organizations across all industries in delivering enterprise transformation with a clear mission to support our customers to grow better not just bigger, focusing on efficiency and not just effectiveness.
We are currently...
...Experience with IT Service Management (ITSM) systems, such as ITIL (Information Technology Infrastructure Library).
Deep knowledge of technical service management processes and key frameworks for service management.
Ability to provide technical support and consulting...
...searching for an enthusiastic and innovative Technical Sales Professional to work on our Business Development Team presenting Alnafitha’s ITSM Offerings.
The Technical Sales Professional (TSP) is responsible for actively driving and managing the pre-sales process with...
...Practical experience in implementing and managing IT Service Management (ITSM) systems.
Extensive knowledge of key concepts and frameworks such as ITIL (Information Technology Infrastructure Library).
The ability to analyze customer needs and provide appropriate...
...0% of the time within Saudi Arabia, the GCC and MEA region.
Desirable
Certification of ITIL Foundation
Good knowledge of ITSM
Why would you like to work for RLDatix?
An opportunity to join a leading fast-growing global technology company in the healthcare...
إعداد واختبار الأجهزة الجديدة للتأكد من أنها تعمل بشكل صحيحتثبيت وتكوين البرامج على أجهزة الكمبيوترمعالجة طلبات المستخدمين ومشكلاتهمتسجيل جميع اتصالات مكتب الخدمة وحل مشكلات المستندات باستخدام نظام ITSM
...meeting or exceeding quotas.
~ Background in consulting with Cyber/Risk/BCP/Recovery (good to have)
~ Experience in the sale of ITSM solutions, System Monitoring amp; Management, Communication services, Business Continuity amp; Disaster Recovery products (good to have...
...aDatacenterInfrastructure monitoring team.
Basic understanding of servers, storage, operating systems and virtualization
Knowledge of using ITSM tools likeservicenow.
Roles & Responsibility:
Work in 24/7 shifts as part of DCO team, providing L1 support for the Datacentre...
...process mining, internal control & audit to aid you in negotiation with clients. Navigating the BPM ecosystem, including; ERP, Low code, ITSM/CMDB, Hybrid integration/iPaaS, API management, and Analytics and others as required. Managing the entire sales cycle, from hunting...
...Requirements
Strong cross-functional knowledge.
Strong understanding and experiences of IT practices processes and polices.
ITSM knowledge.
Finance / Accounting Knowledge.
Preferred Certifications :
COBIT 5 - Control Objectives for Information and...
...field
~10+ years of experience in Operations environment
~ Operations manager experience is mandatory
~ Complete knowledge on ITSM processes (such as Incident, Fault, SLA, Service Availability, Change, Performance, Release Management etc.).
~ Proven experience...
...~ Familiar with Program Protection Plan (PPP)
~ Knowledge of applicable data privacy practices and laws
~ Excellent knowledge of ITSM, ITIL standards and its processes
~ Excellent communication and training skills
~ Flexible work approach, based on the job requirements...
...Excellent verbal and written communication skills (Mainly English and Arabic).
knowledge in CRM, Pipedrive is a plus.
Understanding ITSM, Digital Transformation, IT Automation, and Security Solutions is a plus.
Preferred to have an experience with Ivanti,...
...operating procedures (SOP), processes and guidelines.
Log incidents (either via phone or email) into incident management system (ITSM).
Track and handle all incidents within client's SLA.
Follow up with customer on pending tickets for closure.
Provide phone...
...Gap analysis of ITSM processes, identifying areas of improvement and setting up improvement objectives accordingly in close coordination with client. Enhancement objectives (Total=25) were set for the complete year of 2022 across all areas of service management.
Measuring...
...Bachelor’s degree in computer science, or a related field.
~ Excellent written and oral communication in both English and Arabic.
~6+ years of experience in ITSM, operational excellence, hardware and software management and networking troubleshooting.
#J-18808-Ljbffr
...LogRhythm / Qradar, and clear understanding of SOAR (Security Orchestration, Automation, and Response) tools, IT Service Management (ITSM), and Security Operations Center (SOC) processes.
KEY RESPONSIBILITIES
Solution Design and Architecture:
Collaborate with...
...managing, and supporting relatedservices’ portfolio that focus on providingbest practices and excellence methodologies in the domainsof ITSM, Information Security, Business Continuity,GRC, Risk Assessment, Security Compliance, ITQuality and Enterprise Architecture....
...تحليل الفجوات في عمليات ITSM، وتحديد مجالات التحسين ووضع أهداف التحسين وفقًا لذلك بالتنسيق الوثيق مع العميل. تم تحديد أهداف التحسين (الإجمالي = 25) لعام 2022 بأكمله في جميع مجالات إدارة الخدمة.قياس وإعداد التقارير وتحليل أهداف التحسين المحددة على أساس أسبوعي.إعداد تقر...
...Portal(ESC), and Custom Development. A minimum of 5 years of hands-on ServiceNow development experience, showcasing proficiency in ITSM, CSM, Custom Development, and integration.CIS in CSMWhy Join Our Client?Exciting Challenges:** Be a part of challenging projects that...
...Master Certified
~ Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM); Financial Management (FM); Project Portfolio Management (PPM); DevOps; Agile; HR Service Delivery (HRSD); Governance Risk and Compliance...
...analyzing and translating business requirements into technical solutions.
Strong understanding of enterprise IT architecture, including ITSM, GRC, and BCM.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-...
...الصلة في إدارة البيانات والمعلومات وإدارة الإستراتيجية وإدارة البيانات والمعلومات. خبرة عملية في تقييم حوكمة تكنولوجيا المعلومات / ITSM / COBIT وإعداد تقرير التقييم.معرفة جيدة بـ PMI وPRINCE2 وعمليات إدارة المشاريع الأخرى (يفضل أن يكون حامل شهادة لواحدة منها على الأقل...
...and ongoing performance of these systems as the environment continues to expand. Utilizing key operational metrics, he will report on ITSM systems availability and performance and ensure service levels are established and maintained within the ITSMA environments.
The...
...locales como internacionales, vendedores, proveedores, etc.
experiencia en:
- Realizar el seguimiento de los temas relacionados con ITSM.
Para dar servicio a un gran cliente nuestro internacional, buscamos incorporar un consultor Devops, con la siguiente experiencia...
Setting up and testing new hardware to ensure it works correctly
Installing and configuring software on computers
Addressing user requests and issues
Logging all service desk communications and document issue resolution using an ITSM system
...run diagnostic programs isolate issues and determine and implement solutions.
Log track and manage incidents and problems using ITSM tools (BMC Remedy).
Proactively identify and resolve desktoprelated incidents remotely.
Understand and adhere to the...