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- Key Responsibilities Manage and maintain security systems such as IAM, PAM, DLP, Email Security, Antivirus, SOAR, and MDM. Perform regular and on-demand security scans and vulnerability assessments. Ensure continuous availability and performance of security platforms...
- ...activation, voucher redemption). Maintain network documentation, configuration records, tariff/offer catalogs, and RCAs. Provide L2/L3 support to NOC, customer care, IT, and revenue assurance teams; collaborate with vendors for escalations. Qualifications...
- ...documentation, runbooks, and configuration baselines for the One Identity Manager solution. # Provide guidance and escalation support to L2/L3 support teams and end users of the One Identity Manager platform. Required Skills: # Strong 4-5 years of hands-on...
- ...primary service delivery point of contact, managing stakeholder communication, escalations, and expectations. » Lead and coordinate L2 and L3 support teams, ensuring effective execution of incident, problem, and change management processes. » Oversee major...
- ...on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Minimum of...