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- ...up on ongoing communications with guests and travel agents to confirm arrival details and special preparations. Administrative Logistics : Responsible for sorting and distributing guest and administrative mail, managing courier services, and maintaining the hotel's...
- ...prompt and courteous responses Track sales metrics, pipeline data, and performance reports for management review Coordinate logistics for client events, site visits, and promotional activities Liaise between clients and internal departments (operations, marketing...
- ...with brand standards, use the guest's name immediately (e.g., "Mr. [Name], welcome to [City], I hope you had a pleasant flight"). Logistics Management : Coordinate with the Chief Concierge to ensure the correct number of hotel cars are on standby and that they meet all...
- ...for highly complex and confidential bookings, which often involve extensive entourages, specific security details, and unique logistical requirements. • Curate and present completely customized proposals for entire wings, villas, or full resort buy-outs,...