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- ...to toggle section visibility The Cluster Sales Coordinator provides administrative and organizational support to the Sales... ...reporting, dashboards, and productivity tracking. Coordinate logistics for sales trips, trade shows, client visits, and...
- ...travelers. Job Description Key Roles & Responsibilities Departmental Epicenter : Act as the central communication hub, coordinating butler services and following up on guest activities to ensure flawless service delivery. Pre-Arrival Preparation :...
- ...visibility The Cluster Marketing & Communications Coordinator provides administrative and operational support to the... ...Communications team. Support PR activities, media hosting logistics, and content preparation under guidance. Assist with digital...
- ...interpersonal skills to build positive relations with F&B team and across divisions, and be able to deal with diverse staff · Ability to coordinate and prioritize multiple tasks · Computer proficiency in Word, Excel, PowerPoint, Publisher, Outlook and good typing skills ·...
- ...diversity, equity, and inclusion across all hiring initiatives. Coordinate closely with Talent & Culture, Housing, and Operations teams to ensure smooth onboarding. Oversee onboarding logistics including visa processing, travel arrangements, and accommodation readiness...
- ...Job Description Key Roles & Responsibilities Arrival Coordination : Monitor the daily guest arrival list and flight details... ...], welcome to [City], I hope you had a pleasant flight"). Logistics Management : Coordinate with the Chief Concierge to ensure the...
- ...department to follow up on pending orders and delivery timelines. Coordinate with suppliers for delivery scheduling, urgent needs, and... ...: Secondary school diploma or equivalent; certification in logistics or storekeeping preferred. Minimum 2 years’ experience in...
- ...and manage group proposals, contracts, and rate structures in coordination with Revenue and Operations. Collaborate closely with... ...markets. ~ Strong understanding of group contracting, event logistics, and luxury buyer expectations. ~ Excellent communication and...
- ...periods to maintain smooth operations. Contribute to a positive team environment focused on excellence and professionalism. Coordination & Communication: Coordinate with Spa Reception and relevant departments to ensure accurate scheduling and guest readiness....
- ...Ensure property-level goals remain strictly aligned with group ambitions. Implementation & Analysis • Milestone Tracking: Coordinate the implementation of plans by cascading high-level goals into specific actions and milestones. • Data Metrics: Analyze key...
- ...serene and memorable first impression. Manage spa reservations, treatment scheduling, and guest preferences through efficient coordination and attention to detail. Provide detailed information on spa treatments, wellness offerings, facilities, and retail products...
- ...Open and close vehicle and resort doors with grace and professionalism, ensuring an attentive and polished arrival experience. Coordinate seamlessly with the Bell Team, Valet, and Front Office to manage guest luggage and transportation needs efficiently. Assist...
- ...financial performance Manage departmental budgets, control costs, and optimize resource allocation to achieve financial targets Coordinate with Rooms, Concierge, Butler Service, and other hotel departments to ensure seamless service delivery and a personalized guest...
- ...moments" and sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high-profile celebrations like anniversaries. Master Valet Services : Deliver expert-level packing and unpacking, garment...
- ...role. Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive,...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory...
- ...as a "storyteller" by sharing knowledge about the hotel's heritage, local attractions, and facilities. Operational Support : Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver messages, newspapers, and parcels promptly...
- ...for new team members Monitor and control food and beverage costs, inventory levels, and budgets to optimize profitability Coordinate seamlessly with kitchen, housekeeping, and front-of-house teams to deliver seamless guest experiences Ensure compliance with health...
- ...team, maintain operational excellence, and uphold the luxury hospitality standards that define the Raffles brand. Supervise and coordinate all breakfast service operations, including food preparation, plating, and guest service Lead, train, and motivate breakfast...
- ...advantageous). Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive,...
- ...deliver outstanding customer service and maintain consistent quality standards Monitor inventory levels, manage stock rotation, and coordinate with suppliers to ensure adequate beverage supplies Oversee cash handling, reconcile daily transactions, and maintain accurate...
- ...exceeds guest expectations Monitor food safety, hygiene, and sanitation standards in compliance with all applicable regulations Coordinate daily operations between breakfast service, kitchen, and housekeeping departments Manage inventory, ordering, and stock...
- ...Residences, and third-party operators. Monitor AR aging, manage overdue balances, and lead collection efforts professionally. Coordinate closely with Sales, Events, Front Office, and Finance to resolve billing discrepancies. Lead credit and AR setup during pre-...
- ...anticipatory, and personalized guest experiences. Maintain operational readiness—mise en place, table settings, cleanliness, and coordination with culinary and stewarding teams. Handle guest inquiries, feedback, and complaints professionally, ensuring prompt...
- ...guest needs and preferences. Address guest inquiries, requests, and feedback in a professional and timely manner. Assist in coordinating VIP services, private wellness sessions, and special arrangements. Support service recovery efforts by ensuring prompt...
- ...REPORTING • MAINTAIN RESERVATION RECORDS AND UPDATE CHANGES, CANCELLATIONS, AND NO-SHOWS. • MONITOR DAILY ARRIVALS AND COORDINATE WITH FRONT OFFICE AND HOUSEKEEPING TEAMS. • PREPARE AND SEND DAILY / WEEKLY RESERVATION REPORTS AS REQUIRED. • ENSURE RATE...
- ...Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory...
- ...activities. Maintain accurate IT documentation, asset registers, licenses, and configuration records. Assist with vendor coordination, service contracts, and support agreements. Support user access management, system permissions, and onboarding/offboarding processes...
- ...spaces, treatment rooms, and guest touchpoints are prepared, pristine, and aligned with Raffles standards prior to guest arrival. Coordinate the seamless execution of wellness itineraries, spa appointments, and recreational experiences. Monitor readiness of wellness...
- ...areas Address guest concerns and complaints promptly and professionally, resolving issues to ensure customer satisfaction Coordinate with kitchen and service teams to ensure smooth operations during peak service periods Conduct staff training and development...