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- ...orientations. Bespoke Experience Curation : Design "wow moments" and sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high-profile celebrations like anniversaries. Master Valet Services...
- ...excellence. Operational Control & Coordination: Coordinate closely with Front Desk, Concierge, Guest Relations, Valet, and Security teams to ensure seamless operations. Monitor and control luggage storage areas, logbooks, and tracking systems to prevent loss...
- ...Maintain strict confidentiality regarding guest information and in-room observations. Ensure adherence to health, safety, and security procedures. Qualifications Qualifications & Experience: Minimum 2–4 years of experience in Housekeeping within a...
- ...ensuring accuracy, cultural fluency, and brand alignment. • Proactively pitch stories, arrange interviews, manage requests, and secure high-quality earned placements. • Develop and maintain detailed media lists, relationship maps, and journalist preference profiles...
- ...monitoring. Coordination & Communication: Liaise closely with Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report maintenance issues, damages, and safety concerns promptly. Ensure accurate...
- ...with composure and decisive action, prioritizing guest and staff safety Monitor and maintain compliance with health, safety, and security regulations throughout the property Conduct regular property inspections and ensure adherence to Raffles standards and brand...
- ...Anticipate guest preferences by observing their needs and providing proactive assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards. Adhere to all Raffles and Accor...
- ...properties, ensuring alignment with organizational objectives and brand standards Manage vendor relationships and negotiate contracts to secure competitive pricing, favorable terms, and reliable supply chain performance Oversee inventory management and optimize stock...
- ...Coordination & Operations: Liaise closely with internal departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain strong relationships with external partners, luxury vendors, and service...
- ...Assist other recreation operations when required. Team Collaboration Work closely with Recreation, Front Office, Housekeeping, Security, and Food & Beverage teams to ensure seamless guest experiences. Participate in departmental meetings and training sessions....
- ...Safety Communication: Follow established emergency procedures and communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies, ensuring accuracy, discretion, and composure. Maintain...
- ...quality standards, and operational goals. Lead sourcing, negotiation, and contracting of food, beverage, and commodity suppliers to secure optimal pricing, consistency, and value. Develop and maintain vendor relationships, conduct performance reviews, and drive...
- ...Raffles values, heritage, and service philosophy. Compliance & Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and handle sensitive information with discretion and integrity....
- ...Raffles brand, heritage, and service philosophy. Ensure confidentiality, discretion, and compliance with hotel policies, safety, and security procedures. Qualifications Qualifications & Experience: Minimum 3–5 years of experience in Guest Relations, Front Office,...
- ...curating utterly bespoke experiences and negotiating complex, high-stakes contracts while maintaining the utmost confidentiality and security. 2. Essential Functions & Core Responsibilities Strategic Relationship Management & Protocol • Develop and nurture long-...