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- ...Anticipate guest preferences by observing their needs and providing proactive assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards. Adhere to all Raffles and Accor...
- ...The Director of Technology Experience is a senior leadership role responsible for translating corporate IT strategy into effective, secure, and guest-centric technology solutions at the property level. This role ensures that all technology platforms support business...
- ...implement innovative, age-appropriate recreational and educational programs that reflect local culture and brand creativity. Safety & Security : Enforce strict check-in/out procedures, maintain accurate attendance records, and promptly report any hazards or injuries to...
- ...systems at Fairmont The Red Sea. Working closely with the Director of IT and hotel leadership, this role ensures the reliability, security, and optimal performance of all IT infrastructure and systems—enabling seamless hotel operations and delivering exceptional guest...
- ...Safety Communication: Follow established emergency procedures and communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies, ensuring accuracy, discretion, and composure. Maintain...
- ...with composure and decisive action, prioritizing guest and staff safety Monitor and maintain compliance with health, safety, and security regulations throughout the property Conduct regular property inspections and ensure adherence to Raffles standards and brand...
- ...anticipated business, operating budgets and standards of service To recruit and select Banquet employees Ensure proper care, security and maintenance of Banquet equipment through proper supervision of service personnel, including outside contractors Assume...
- ...Raffles brand, heritage, and service philosophy. Ensure confidentiality, discretion, and compliance with hotel policies, safety, and security procedures. Qualifications Qualifications & Experience: Minimum 3–5 years of experience in Guest Relations,...
- ...&B outlets, Spa & Boutique as per policy. · Ensure that all merchandise are stored properly in locked storage areas and monitor security control of key for such areas · Ensure proper issuance for F&B items from the Store · Establish and maintain a cost allocation...
- ...excellence. Operational Control & Coordination: Coordinate closely with Front Desk, Concierge, Guest Relations, Valet, and Security teams to ensure seamless operations. Monitor and control luggage storage areas, logbooks, and tracking systems to prevent loss...
- ...plans, credit policy of the hotel and reservation coding. Maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards. A high standard of personal appearance, grooming and hygiene...
InterContinental Hotels Group
Umluj2 days ago - ...Maintain strict confidentiality regarding guest information and in-room observations. Ensure adherence to health, safety, and security procedures. Qualifications Qualifications & Experience: Minimum 2–4 years of experience in Housekeeping within a luxury or...
- ...Raffles values, heritage, and service philosophy. Compliance & Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and handle sensitive information with discretion and integrity....
- ...~ Pre-Opening & System Setup. Actively assist the DOF in the financial setup phase, including establishing bank accounts, securing necessary permits, and finalizing the accounting software structure (e.g., SAP, SunSystems) tailored for a cluster operation. Develop...
- ...consumption of guest supplies is under control · Assists in monitoring Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests · Coordinate routine cleaning programs including spring...
- ...monitoring. Coordination & Communication: Liaise closely with Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report maintenance issues, damages, and safety concerns promptly. Ensure accurate...
- ...Coordination & Operations: Liaise closely with internal departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain strong relationships with external partners, luxury vendors, and service...
- ...conjunction with the Reservations Manager. Implement, review and maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards. A high standard of personal appearance, grooming and...
InterContinental Hotels Group
Umluj2 days ago - ...Supervise & assist Attendants if needed to dress kids and change diapers. Check & supervise the work of Attendants based on proper security procedures ensure that every kid and parent has signed in and signed out in our sign in and sign out form. Brief & supervise...
- ...Be aware of all health, hygiene, and fire safety procedures and respond appropriately during emergencies. Log and report all security incidents, accidents, and near misses promptly. Uphold the company’s code of conduct and core values. Perform any additional...
InterContinental Hotels Group
Umluj5 days ago - ...report on guests’ comments and feedback. Maintain a high standard of personal appearance, grooming and hygiene. Know all safety, security and emergency procedures related to the position in line with brand and statutory requirements. Ensure privacy of guests and...
InterContinental Hotels Group
Umluj2 days ago - ...Monitor usage of products. Maintain a high standard of personal appearance, grooming and hygiene. Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements. Ensure the privacy of guests, partners...
InterContinental Hotels Group
Umluj3 days ago - ...Demonstrate awareness of Health, Hygiene, and FLS policies. Be familiar with emergency and evacuation procedures. Log and report all security incidents promptly. Uphold the Company’s Corporate Code of Conduct. Model company values (Great Hotels Guests Love), Winning...
InterContinental Hotels Group
Umluj4 days ago - ...curating utterly bespoke experiences and negotiating complex, high-stakes contracts while maintaining the utmost confidentiality and security. 2. Essential Functions & Core Responsibilities Strategic Relationship Management & Protocol • Develop and nurture long-...
