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- ...Proactively pitch stories, arrange interviews, manage requests, and secure high-quality earned placements. • Develop and maintain... ...stakeholders. • Manage PR budget elements including agency fees, event costs, media hosting expenses, and content creation budgets, ensuring...
- ...of IT and hotel leadership, this role ensures the reliability, security, and optimal performance of all IT infrastructure and systems—enabling... ...critical hotel operations, pre-opening activities, and special events. Ensure compliance with Accor IT standards , cybersecurity...
- ...carry out service recovery or charge our hosts to do so in the event of guest complaints. Responsible for inspecting kitchen public... ...documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards...
- ...Maintain comprehensive knowledge of hotel facilities, services, events, and local attractions to provide informed guidance. Record... ...Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and...
- ..., and contracting of food, beverage, and commodity suppliers to secure optimal pricing, consistency, and value. Develop and maintain... ...accordance with hotel requirements and deadlines. Review banquet event orders and consult with management for special requirements....
- ...stakes contracts while maintaining the utmost confidentiality and security. 2. Essential Functions & Core Responsibilities Strategic... ...functions, national day celebrations, and exclusive industry events. • Conduct a minimum of [15-20] proactive, targeted sales...
- ...Meet with the guest at appropriate times to communicate daily events, schedules and requests. Coordinate guest requirements with... ...personal appearance, grooming and hygiene. Know all safety, security and emergency procedures related to the position in line with brand...
- ...destination knowledge and establish relationships with key activity providers across the island. Keep the team informed of local events, attractions, trends, and destination updates relevant to guest needs. Maintain a visible presence at the main entrance, library...
- ...optimize credit and billing systems (e.g., Opera, Sun Systems, Micros) to ensure data integrity and efficiency Partner with Sales, Events, and Front Office teams to support revenue generation with appropriate credit controls Act as a key contact for clients on...
- ...execution and day-to-day refinement of the resort-wide beverage program across restaurants, bars, lounges, pool and beach venues, events and guest experiences. This opportunity requires a beverage professional with strong technical knowledge, creativity, commercial...
- ...recreational facilities, a spa, a health club, and curated meetings and events spaces for leisure, business travelers, and groups. With the... ...emergency and evacuation procedures. Log and report all security incidents promptly. Uphold the Company’s Corporate Code of...
- ...and Beverage in leading a diverse collection of restaurants, bars, lounges, pool and beach experiences, in-room and villa dining, events and private dining operations across the resort. This opportunity requires a refined luxury Food and Beverage leader with strong...
- ...10. Communication & Coordination Maintain strong coordination with: Front Office Housekeeping Food & Beverage Security Ensure all engineering issues impacting guests are promptly communicated and resolved . Prepare and present engineering reports...
- ...is timely and accurate as per policy. Ensure that banquet department’s revenue postings are correct by reconciling the banquet “Event short list” report which is provided by the Banquets manager on a daily basis. Follow-up on errors and discrepancies. Verify the...
- ...our luxury resort destination. Coordinate and support all sales team activities, including client meetings, presentations, and events Maintain and update customer relationship management (CRM) systems with accurate client information and sales data Process client...
- ...to manage multiple priorities Problem-solving abilities and decisiveness in addressing operational challenges Experience with event coordination and customized guest programming Familiarity with Fairmont service standards and luxury brand positioning is preferred...
- ...audits of reservation data to ensure accuracy, completeness, and compliance with standards. Maintain confidentiality and data security when handling guest information and payment details. Communicate effectively with the Distributions Manager and team regarding...
- ...&B outlets, Spa & Boutique as per policy. · Ensure that all merchandise are stored properly in locked storage areas and monitor security control of key for such areas · Ensure proper issuance for F&B items from the Store · Establish and maintain a cost allocation...
- ...design-led spirit. With a sharp eye for talent and a strong sense of brand, you will partner with leaders to attract, engage, and secure individuals who elevate every moment of the guest experience. Key Responsibilities Manage end-to-end recruitment processes across...
- ...orientations. Bespoke Experience Curation : Design "wow moments" and sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high-profile celebrations like anniversaries. Master Valet Services...
- ...targets. Prepare forecasts, analyze trends, and implement action plans to improve profitability. Collaborate with marketing and events teams to promote the Turkish restaurant through campaigns, activations, and partnerships. Ensure accurate billing, cash handling...
- ...timing. Communicate guest preferences, special requests, and feedback accurately and promptly. Assist in organizing wellness events, private sessions, and bespoke guest experiences. Commercial & Financial Performance: Promote and recommend spa treatments, wellness...
- ...data and beverage trends to optimize menu offerings and increase profitability Collaborate with other departments to support hotel events, functions, and special occasions Qualifications Minimum 3-5 years of supervisory or management experience in a bar,...
- ...Anticipate guest preferences by observing their needs and providing proactive assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards. Adhere to all Raffles and Accor...
- ...Analyze operational metrics and prepare reports on performance, identifying areas for improvement Manage reservations, special events, and customized dining experiences to exceed guest expectations Maintain organized records of staff schedules, inventory, and financial...
- ...sales and marketing activities Monitors market trends and competitor activities to identify opportunities Organizes meetings, events, and client visits Ensures brand standards are consistently applied across all communications Handles administrative tasks...
- ...enhance their journey through cuisine. Collaborate with marketing and PR teams to develop compelling culinary narratives, exclusive events, and brand activations. Represent Raffles The Red Sea as a culinary ambassador in external engagements and high-profile events....
- ...The Director of Technology Experience is a senior leadership role responsible for translating corporate IT strategy into effective, secure, and guest-centric technology solutions at the property level. This role ensures that all technology platforms support business...
- ...across the culinary division. Collaborate with the Marketing and PR teams to promote the resort’s culinary offerings through media, events, and social platforms. Lead the kitchen team in the absence of the Executive Chef or Cluster Executive Chef. Uphold company...
- ...best practices to keep our offerings at the forefront of luxury hospitality Represent Raffles & Fairmont the Red Sea at industry events and forums Qualifications Bachelor's degree in Hospitality Management or a related field Minimum 10 years of...
