...strategy.
To liaise and work seamlessly with Operations teams across the region. Be able to challenge, seek improvements, and build SLAs accordingly between Customer Success and Operations.
Ensure compliance of teams following SOPs
Key Requirements
Proven...
Aramex
Dammam
1 day ago
...requirements
Manage end to end shipment life cycle liaising with all internal and external stakeholders
Responsible for all KPIs and SLAs agreed with allocated customers
Process sales order in a timely manner including reviewing and checking orders according to...
Aramex
Dammam
1 day ago
...the shipment on time.
Prepare a list of approved vendors who are complying with the company's standards and accepting the related SLAs.
Define the KPIs that would apply to the vendors/ service providers.
Continually re-assess the approved vendors based on their...
ABYAT
Dammam
3 days ago
...intermediate updates on incident solution
Takes and handles customer inquiries, e.g. Track and Trace
Responsible for all KPIs and SLAs agreed with allocated customers
Takes and registers all customer complaints
Drives solution of customer complaints by solving...
Aramex
Dammam
1 day ago
...inbound requests are responded to and dealt with as per Jolera standards & processes and specific customer requirements
Ensure that SLAs are being met for responsiveness and resolution of tickets. SLA management is a key responsibility of this function
Confirm all...
جامعة الإمام عبدالرحمن بن فيصل
Dammam
a month ago
...developing a compelling employment brand fostering positive relationships with candidates and employees and for meeting required KPIs and SLAs.
To thrive as a Talent Acquisition Manager you should have a proven track record in full cycle recruiting and employment branding...
Precision Hire Solution
Dammam
29 days ago