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- ...s most discerning travelers. Job Description Fairmont The Red Sea is seeking a professional and customer-focused Front Office Agent to join our team in Umluj, Saudi Arabia. As a Front Office Agent, you will be the first point of contact for our guests, delivering...
- ...sites. Job Description THE POSITION The Front Office Supervisor is primarily responsible for supervising all the Receptionists... ...other operating departments, such as Butler, Housekeeping and Engineering. GROOMING Our appearance is a reflection of who we are...
- ...requests with relevant departments, including Housekeeping, Engineering, Room Service, Front Office, and other operational teams. Log, track, and follow... ...Monitor communication systems and promptly report any technical issues to the Supervisor or Engineering team....
- ...arrivals or events. Departmental Collaboration : Liaise with Engineering, Front Office, and F&B to address maintenance needs or guest concerns... ...—is often mandatory for this specific destination. Technical Skills : Proficiency in property management systems (like...
- ...cleanliness, hygiene, and operational readiness. Collaborate with Engineering, Housekeeping, and other hotel departments to maintain the... ...of Arabic is an advantage. Proficiency in Microsoft Office and relevant operational platforms. Pre-opening experience...
- ...reservations, transportation, special arrangements, and Concierge services provided. Coordinate closely with Front Office, Housekeeping, Engineering, F&B, Guest Relations, and other departments to ensure seamless service delivery. Maintain a professional, organized...
- ...briefings, coaching, and on-the-job training. Respond to guest requests and ensure proper follow-up. Coordinate with Front Office, Engineering, Laundry, and other resort departments. Monitor housekeeping supplies, amenities, linen, equipment, pantries, and trolleys...
- ...handling standards. • Coordinate with Engineering, IT, or relevant departments to report... ...Support & Compliance • Coach Security Officers and CCTV colleagues on post standards,... ...English required; Arabic preferred. • Technical skills: CCTV monitoring, access control...
- ...overnight emergency response lead and coordinate with Security, Engineering, and other relevant teams when incidents occur. Ensure... ...during overnight operations. Coordinate closely with Front Office, Housekeeping, Engineering, Security, and other departments to...
- ...engagement, accountability, and continuous improvement. Coordination & Communication: Liaise closely with Front Office, Guest Relations, Housekeeping, Engineering, and F&B to ensure seamless guest experiences. Coordinate wellness offerings with other departments to...
- ...financial targets, providing accurate and timely reports to senior management. Work closely with Culinary, Front Office, Housekeeping, Stewarding, Engineering, and other hotel departments to ensure seamless operations and an integrated guest experience. Conduct...
- ...the hotel, ensuring exceptional guest experiences, smooth Front Office operations, and seamless coordination across departments.... ...service guidelines. Coordinate closely with Housekeeping, Engineering, Security, and other departments to resolve operational and guest...
- ...Communication: Work closely with Front Desk, Concierge, Housekeeping, Engineering, and Food & Beverage to ensure seamless service delivery.... ...Minimum 2–3 years of experience in Guest Relations, Front Office, or Guest Experience roles within a luxury or five-star hotel...
- ...of the resort’s kitchen and laundry equipment through effective maintenance, timely repairs, and proactive technical support. Working as part of the Engineering team, you will support daily operations by maintaining critical equipment, identifying potential issues,...
- ...balance commercial performance with exceptional guest experience. Experience with spa management and booking systems, Microsoft Office and relevant hotel operating systems. Excellent written and verbal communication skills in English; Arabic and additional languages...
- ...skills. Experience managing budgets, purchasing, inventory, suppliers and third-party activity providers. Proficient in Microsoft Office and relevant hotel or recreation operating systems. Excellent English communication skills; Arabic and additional languages are...
- ...guests with luggage when required and coordinate closely with the Bell team. Work closely with Valet, Bell, Concierge, and Front Office teams to ensure smooth guest arrivals and departures. Assist guests with taxis and transportation arrangements when required....
- ...experiences from the moment guests arrive at the resort until the moment they leave. Working closely with the Concierge, Front Office, and Valet teams , you will oversee daily Bell Desk operations, luggage handling, guest assistance, and transportation coordination...
- ...equipment daily to ensure safety, cleanliness, and operational readiness. Report maintenance issues and equipment defects promptly to Engineering. Maintain accurate records of guest consultations, fitness programs, and attendance where applicable. Support the planning...
- ...field. Experience: Minimum 4–6 years of experience in luxury hospitality, with specific experience in Butler service or Front Office management within a luxury hotel or resort. Skills: Strong leadership, communication, and guest relations skills, with an extreme...
- ...qualification in Hospitality or a related field is preferred. Minimum 1–2 years of experience in Reservations, Guest Relations, Front Office, F&B Operations, or a similar guest-facing role. Good command of spoken and written English is required. Strong customer...
- ...personal items with the utmost care and professionalism. Operational Coordination: Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs. Sustainability: Adhere to the resort’s sustainability ethos...
- ...professionalism, ensuring an attentive and polished arrival experience. Coordinate seamlessly with the Bell Team, Valet, and Front Office to manage guest luggage and transportation needs efficiently. Assist the Valet team with parking and retrieving guest vehicles...
- ...continuous development initiatives. Qualifications Qualifications & Experience: Minimum 1–2 years of experience in Front Office or Guest Services within a luxury or five-star hotel environment preferred. Degree or diploma in Hospitality Management or...
- ...skills with the ability to interact professionally with guests and staff Proficiency in security management software and Microsoft Office applications Ability to remain calm and make sound decisions under pressure Physical fitness and ability to perform regular...
- ...principles and best practices in childcare Familiarity with local child protection laws and regulations Proficiency in Microsoft Office Suite and childcare management software Ability to work flexible hours, including weekends and holidays Fluency in English...
- ...that align with organizational objectives and luxury hospitality standards Oversee all operational departments, including front office, housekeeping, food and beverage, maintenance, and security, ensuring seamless coordination and efficiency Manage operating budgets...
- ...skills with the ability to manage multiple priorities simultaneously Proficiency in security management software and Microsoft Office applications Advanced communication and interpersonal skills with the ability to lead diverse teams and interact professionally...
- ...continuous development programs. Qualifications Qualifications & Experience: Minimum 1–2 years of experience in PBX, Front Office, or Guest Services within a luxury or five-star hotel environment preferred. Diploma or certificate in Hospitality or related...
- ...Should be creative, confident and prepared to think outside of the box ~Following the personal development plan set by the corporate office ~Following team's personal development and assign KPI's in accordance with Hotel/Departmental goals ~Ensure the operational...