...clients. Your day-to-day tasks will include understanding client needs, providing support and guidance, identifying opportunities for upselling and cross-selling, and ensuring client satisfaction.
لتقديم طلب توظيف ناجح يرجى الإجابة برقم الف وسبع مئة وخمسة كرقم # في خانة...
...through onboarding and usage training, explore opportunities to expand existing and leverage other services, contribute to sales with upsell opportunities and minimize churn.
Improve customer experience through ensuring that product support and customer complaints are...
...client retention by building and maintaining professional relationships.
Increase the client portfolio by identifying cross and upselling opportunities.
Carry out account management for allocated customers.
Monitor the day-to-day commercial performance of each...
...account growth and revenue expansion within key accounts.
Collaborate with the sales and product teams to present new offerings or upsell existing services to key customers.
3- Customer Satisfaction:
Ensure high levels of customer satisfaction by proactively...
...account management processes.
● Monitor and track client performance, proactively identifying opportunities for optimization and upselling.
● Provide regular reports and updates to management and stakeholders.
6. Industry Networking:
● Attend relevant industry...
...and partners.
• Conduct regular meetings with clients to understand their needs, address concerns, and identify opportunities for upselling or cross-selling.
• Negotiate contracts, pricing, and terms of agreements to maximize profitability while ensuring customer...
...point of contact for clients, addressing any concerns or issues in a timely and professional manner.
Identify opportunities for upselling and cross-selling products or services to existing clients.
Team Leadership:
Lead and motivate a team of business...
...challenges
Negotiate contracts, pricing, and terms with key clients to maximize revenue and maintain profitability
Identify upselling and cross-selling opportunities to increase the scope of services provided
Proactively identify and address any issues or concerns...
...retention.
Responsibilities:
Develop and maintain strong relationships with key clients
Identify opportunities for upselling and cross-selling to increase revenue
Collaborate with the sales team to bring on new clients
Oversee the onboarding process...
...Performance Metrics: Track and analyze key performance indicators, including customer satisfaction, renewal rates, and the success of upselling and cross-selling initiatives.
Collaboration: Align closely with our sales and technical teams to refine offerings and drive...
...experience.
# Explaining treatment procedures and benefits to clients, addressing any questions or concerns they may have.
# Upselling additional services and products to enhance the client's experience and meet sales targets.
# Keeping up-to-date with industry trends...
...craftsmanship.
Sales and Revenue Generation:
Drive sales by demonstrating a deep understanding of the luxury market and the ability to upsell and cross-sell.
Meet or exceed sales targets and key performance indicators (KPIs) set by the management.
Follow up with...
...deals.
Analyze sales data and metrics to identifyareas for improvement and implement corrective actions.
Explore and pursue upselling and cross-selling opportunitieswith existing clients in other company products.
Data person,using company CRM is a must for building...
...Gather client feedback and advocate for their needs within the organization.
Monitor client usage to identify opportunities for upselling additional services.
Qualifications:
~3+ years of experience in a customer success role.
~ Fluency in Arabic and...
...Revenue Generation:
Develop and execute strategic account plans to achieve sales targets and revenue goals.
Identify and pursue upselling and cross-selling opportunities within existing accounts.
Collaborate with internal sales teams and technical specialists to...
...concerns to maintain customer satisfaction and loyalty.
• Collaborate with sales and marketing teams to identify opportunities for upselling or cross-selling additional products or services.
• Prepare regular reports on after-sales performance metrics, including...
...respective areas and earn a bonus compensation plan based on achievement of key targets.
Key Responsibilities
Sell/Cross-sell/Upsell various technology enabled advertising and property listing solutions to existing Real Estate Brokerages
Leverage a consultative...
...unexpected issues and propose solutions
• Adopt new trends & strategies to expand the UX of the website visitors
• Suggest new ways of upselling and cross-selling strategies
• Coordinate different departments in terms of their customer interactions and establish a way to...
...inquiries and issues.
● Regularly check in with clients to assess their needs, gather feedback, and identify opportunities for upselling or cross-selling.
~ Customer Support:
● Provide timely and effective resolution for B to B client inquiries and technical...
...implementation phase.
Relationship Building:
Build and nurture long-term relationships with clients to encourage retention and upselling opportunities.
Provide ongoing support and communication to ensure client satisfaction.
Market Intelligence:
Stay...
...management to shape product roadmap development
Work with the customer team to achieve timely contract renewals and opportunities for upsell/cross-sell
CSM should be able to build and nurture a team in future.
Required Skills/Experience
~7+ years of experience in...
...'s usage of the product to provide insights and recommendations.
Collaborate with the sales team to ensure account renewals and upsells.
Conduct regular check-ins and business reviews with clients.
Provide feedback to the product and marketing teams, informing...
...existing clients to understand their needs and concerns, develop and maintain strong relationships with clients to encourage renewal, upselling or cross-selling opportunities
Ensure prompt and efficient collection of client installments and outstanding payments...
...satisfaction levels, identify opportunities for improvement, and propose tailored solutions to address their evolving needs.
Identify upsell and cross-sell opportunities within assigned accounts, presenting additional value propositions and negotiating contracts or...
...regularly with clients to provide updates on project progress and address any questions or concerns.
Identify opportunities for upselling and cross-selling additional services to existing clients.
Health and Safety Compliance:
Ensure compliance with health and...
...Collaborate with internal teams to ensure the timely and successful delivery of our products and services
# Identify opportunities for upselling and cross-selling to maximize revenue from existing accounts
# Prepare and deliver sales presentations and proposals to...
...achievement of KPIs Develop and cultivate deep relationships with senior management at clients’ Business Unit Head and C-level to upsell new solutions and to seek better revenue / margin realization Identify and understand trends within client departments, the overall...
...strategy input for the division.
Maximize any chance of repeat business by meeting with clients, keeping in regular contact, and upselling wherever possible.
Attend client meetings individually and with colleagues to ensure Chain Reaction is recognized for thought...
...presentations to showcase the benefits of our software products and services
Develop and maintain relationships with existing customers to upsell and cross-sell our products and services
Negotiate and close sales contracts with customers
Work closely with our technical...
...Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management. Responsible for upselling in key strategic accounts working in conjunction with Business Managers
• Learns the product(s), physiology, anatomy, applications...