Senior Sales Executive (Catering )

Job Summary

The Senior Sales Executive - Catering is responsible for generating catering revenue by securing corporate, government, social, and private events. The role focuses on identifying new business opportunities, managing client relationships, negotiating contracts, and ensuring exceptional service throughout the sales process. Working closely with operational departments, the Senior Sales Executive ensures successful event planning and execution while maximizing revenue and maintaining the hotel's luxury service standards.

Key Responsibilities Include:

• Develop and implement sales strategies to achieve catering revenue and profitability targets.
• Generate new catering business through prospecting, networking, referrals, sales calls, and market research.
• Identify opportunities within corporate, government, educational, healthcare, and social event sectors.
• Conduct regular client visits, networking events, and promotional activities to increase market presence.
• Represent the hotel at exhibitions, business forums, and industry events.
• Respond promptly to any inquiries and provide professional consultation to prospective clients.
• Prepare customized catering proposals, menus, quotations, and contracts based on client requirements.
• Negotiate pricing, contractual terms, and event packages within approved hotel guidelines.
• Maintain strong relationships with existing clients to encourage repeat business and referrals.
• Ensure high levels of customer satisfaction through proactive communication before, during, and after each event.
• Work closely with Banquet Operations, Food & Beverage, Purchasing, Finance, Stewarding, Housekeeping, Engineering, and Front Office teams to ensure smooth event execution.
• Conduct pre-event meetings to review event details and operational requirements.
• Monitor event preparation to ensure compliance with hotel quality standards and client expectations.

Qualifications

• Bachelor's degree or diploma in Hospitality Management, Business Administration, or a related field.
• Minimum 3-5 years of sales experience in a luxury hotel.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in Microsoft Office
• Fluency in English is required;

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.